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Hello, we have the problem that we have set push notifications and on an iPhone 13 the notification arrives. But on an iPhone 7 with IOS 5.8 there is no notification. The Haufe X360 app has the same version on both devices.

Hello, we have entered payments to a vendor - paid them and their check has already been cashed.  However when we try to release the transaction to the GL we get the following error: Error: Another process has updated the 'GLTran' record. Your changes will be lost. If anyone has any ideas what this might be and how to fix it?  

I have a generic inquiry that looks at all sales orders. My goal is to send an email to required receipients when a ship date changes. Here is the trigger conditions:and the fields to track: The Business Event history is empty. Ship dates are being changed.Any ideas why it is not triggering? Is it a problem with the BE or GI? 

 Hi,I need to work on business events. Once the check has been approved and its status changed to balance, it should trigger the business event and will send an email notification. My generic inquiry is working fine. I think I just missed something. Hope someone can help me with this.Thanks!Generic InquiryBusiness EventsEmail NotificationEmail Notification 

Is there a solution how to select and upload images from the gallery in the Haufe X360 app in IOS?But if you have photo optimization and Icloud activated on your iPhone. Does the Haufe app think that this is just a .thumb file.You then only have the option of taking the photo directly via the app.

Is there anyway to see the file size of Acumatica emails generated ?  do no see size on All Emails view

Just wondering if I’m missing something here. In all of the help topics, it says to login with a mock username and password to test the implementation activity- but when I try to do that, I get an invalid login message. I want to be able to explore and kind of play around with the things I don’t have permissions to in our actual company acumatica- so I can see what processes we’re not using that could be helpful to us. It seems like the help topics are giving a login for exactly that reason, to go around and explore things and practice without actually changing things in the companies system set up. Am I wrong in this, or am I just missing a step in the process?For context- I’m a newish admin assistant and from what I have explored in the acumatica help topics, we are severely under utilizing the ERP. I want to be able to go in and explore things I don’t have access to in our currently set-up system, without messing up any of our settings. I was hoping to be able to access whatever log

Hello,I regularly create snapshots and then delete the old ones. I have an issue where there are snapshots show under space usage screen under the Snapshot tab. Under the tenant list the snapshots do not appear. I have already ran the delete snapshot page and I have used the delete orphan action. Any ideas on how to delete these snapshots.Thanks 

Good, I have one claim for one employee only.  All his other claims were released.  The error message is Error: An error occurred during processing of the field Currency value GBP   Error: 'Currency' cannot be found in the system.  GBP is the employee currency and it is used throughout the system.I try a number of things on the employee profile.  Any suggestions.@Evan G    

Good day everyone,In Acumatica Cloud ERP 2023 R1 Build 23.107.0022, is there a possible workaround for us to set a recurring task by annually for specific workgroup?Thank you in advance. 

Hi All, Just a simple question: is it possible to record time cards for vendors (not employees)? For some reasons we couldn’t set the vendor as employee in Acumatica, but we still need to record the vendor’s time cards. Is there any way?Thanks!

Hi There,I want to create a test environment locally with the demo data as I need to build reports, but downloading from the S3 storage is painfully slow like 10 KBPS, is there a way to get it faster as I cannot wait 7 hours for 90MB file. 

Is there a way to add the MOQ from Stock Items to automatically fill Purchase Order line quantity when an item is added?I really appreciate any help!

I’m a little perplexed why there is no tab showing the related Sales Order and Shipments that were the origin of an ARInvoice.  Acumatica normally has links between related documents, and this one just perplexes my why you have to go search for an originating document manually to see the released Invoice’s history.  Am I missing something?

Hello,I have a scenario where I have a user defined field on the Vendor form to store an email address.  What I would like to do is for an AP Bill and Adjustment that is rejected (not approved) I would like to send an email to 1 of 2 possible email addresses that may change based on the vendor being used.  Is it possible to pull the user defined field (the email address) from the Vendor form using a combination of a business event and an email template?  The email would also return details like the document that was rejected, who rejected it, etc.  Thanks.Mike

Issue description As of 4th of December, 2023, the issue resolved.On the New Support Case (SP203500) form of the Acumatica Customer and Partner Portal, when clicking Submit button, the system returned the following error: “Error: Another process has updated the 'SACustomerSite' record. Your changes will be lost.”. However, in the URL in the address bar, as shown in the below screenshot, the CaseCD has appeared indicating that the case was succesfully created. Workaround Since the case in fact was created, to proceed working with it, access it using the My Support Cases (SP2040PL) form. Solution We are working on resolving the issue.

Is there a way for the serialized equipment used in the assembly of a stock item kit to show with serial numbers on the equipment record?  

New SaaS upgrade request screen not loading

Good day everyone, I have a few amounts that are not depreciating but there is still a value for the fixed asset in the system. How do I remove the balance on this module so the value is 1? Thank you in advance!   

What is the best way to handle delegation of permissions for time card approvers so that an approver can modify the timecard entries, such as change the billable time or change the assigned cost code?I have the approval map setup and it’s assigning to the user correctly. However all they can do is put it on hold then resubmit it. Seems odd that when they put it on hold, that removes the pending approval status as well. So if they happen to put on hold, not make changes at that time, and go back into Acumatica, they’ll no longer see that time card under their Approvals.is there a couple specific permissions I can tweak so that they can just modify the time + cost code then resubmit? Is that the proper sequence to modify? Put on hold, change, submit, then approve?We do have company tree’s setup so that User A can enter time for User B, C, D. But the approver is not in that tree.

I need the ability to upload pictures from the Gallery area of a phone into a mobile Shipments widget I created.Basically what I want to do is once I go into the shipments order be able to upload, from my phone and the mobile app, a picture to that shipment.My apologies also.  WHERE I want to add this picture is to the specific Line Item of the shipment.  I already know I can click the “paper clip” and upload a file to the shipment order document.  I want to add pictures to shipment line items.How do I do that?  (I can include the WDSL, which is very basic right now, if needed.)The shipment widget I created I am attaching screenshots of.   

I’m having the most trouble with PO approvals. I have a simple PO approval that is just checking for a particular project. While I get the approval task for the assigned person, the workflow continues on and doesn’t provide the “Approve” or “Reject” buttons. Any ideas?Side note: i just had this working a few weeks ago. It seems to randomly work and stop working. Not sure what is going on.  See below: 

Is there a way in which one can add vidoes to the customer portal visible to all cusotmers?

I am trying to edit the Generic Inquiry on the Customer Portal called My Orders and My Documents ( when you are logged in as a customer) I can not find what the name of the GI is. Does anyone know how I can find the name of the GI’s that are used on the customer portal?  

Hi. Im looking to get employee`s email on UDF, but unfortunately under Schema fields or I cant find Email field. Is there any way to resolve this?