JAMIS Prime User Discussions

We’ve noticed that the total funded amount from subcontracts populates in the Job Costs Transactions Summary, “total burdened cost amount” column. Which makes sense but also skews the numbers as option years pass.Also, in the Job Costs Transactions Detail, the subcontract populates (& decrements as bills are entered), but when the Subcontract is closed, the subcontract funding entry disappears but all the decremental SC entries remain, which makes the detail report not add up correctly when exported to Excel unless you filter to remove all the SC source lines.When do you find it best practice to close subcontract agreements? We often keep contracts open for years as they get wrapped up, but I’m not certain we want to treat subcontracts the same if it affects the burdened cost. Or is it a good idea to de-obligate funds via change orders as new options come along, just so the total burdened cost is more accurate?

With this update, we’re excited to introduce the new Gemini AI feature in JAMIS Prime.Gemini allows you to search within your JAMIS Prime environment and ask questions directly from the system. It provides summarized results from all relevant wiki articles and documents across our help resources, including help.jamis.com and help.jamisprime.com.See example.If you are on version 9.0 and want to have this feature enabled, email JAMIS Support at support@support.jamis.com.Note: Gemini is still in its learning stages and may not yet include all information from our help sites. As with any AI tool, output quality improves over time as it learns from a larger volume of data.Please make sure to verify all results for accuracy.

Did you know labor doesn’t have to exactly match your payroll timing? Something we decided during implementation was to process labor weekly (instead of matching our biweekly payroll) and to not process labor in summary. This has enabled us to make our billing much more accurate and timely, since Billing only has to wait a maximum of 7 days for posted labor. And we’ve been able to provide much more accurate, in-depth reports to our program managers and our customers. 

Our company is working on internal controls and streamlining some processes and one of the ones that came up was a vendor-monitoring system to track contract renewal dates, department which uses the vendor, ownership of the account, etc. At first, leadership wanted to make a listing in Sharepoint that would have required a lot maintenance, not to mention it would have been double-entry since we already maintain a vendor list within Jamis. So we convinced them we could customize the vendor list in Jamis by adding the required user-defined fields under Attributes. The best part is each attribute can be customized - some as text fields, a calendar, a list to select from, even a list with multiple selections. Then all that was needed was to add the fields to the Vendor Inquiry, and we have the resource the executives needed without having to maintain two lists in separate places. 

Hi All, Just wanted to wish everyone a Happy New Year! Also wanted to let you know that we have the 2026 Training Calendar available for registration of classes.  We also have the new updated dates for our 2026 JAMIS Prime Summit available. Check it out: https://faqhelp.jamisprime.com/(W(2))/Help?ScreenId=ShowWiki&pageid=0620ba7b-4a88-4089-8c04-26a3853dfe73 Thanks, Semond Atkins

Is it best practice to uncheck the Active box for old per diem schedules or should it not matter since the start/end dates dictate which one populates on new expense reports anyway? (The problem with making them inactive is when you go to look at old expense reports, the location description disappears in the upper section and you have to go to the per diem tab to see it.)

Hi — we’re exploring a 9/80 schedule (every other Friday off) and want to use the “split Friday” approach so each workweek still totals 40 hours. JAMIS Prime runs on Acumatica, and I can’t find a public example of JAMIS clients doing this. Has anyone here implemented 9/80 in JAMIS Prime (which screens they used, e.g., Timesheet Schedule / Time Card Profile / Overtime Rule), or can share a short description of how you configured it? Thank you!

We recently discovered that terminated employees with their status set to Inactive (we do that for never started hires or employee’s that have been gone several years), still appear in A/P Bill Entry because apparently their “vendor status” is still active. But I can’t find anything under the employee setup to change that. Any suggestions? Employee setup: Vendor list: 

For all JAMIS Prime ERP Customers that are looking for some live training, we have training schedule for each month on our JAMIS Prime ERP Help Site https://help.jamisprime.com/ Click on PRIME FAQs & RESOURCES tab, then scroll down to the Events Section. You can either go to the Month under Training Schedule and click on the hyperlink to register for a class or go to the Training Outlook (Dynamic Calendar), select the Class from the day of the week and click Location/Registration Link to register.Option 1:NOVEMBER 2025Processing Series: Accruals & Import ScenariosBeginner

The Gross billing amount for the project is based on the billing type. The Billing Type indicates how the system calculates billing and revenue bill amounts for project.  This is why the Gross Amount field is cumulative. In the example below, the Project is a T&M and the Bill for Overruns is checked. This means it ignores funding and bills everything. If not checked, it will only bill within funding.Gross Amount = Prior amount + Sales amount - Prior Overruns (2,061,629.80 + 61,719.80) - 61,629.80 = 2,061,719.80 Note: The Gross amount and invoice is also affected by the project's Limit Extract to Funded Limit check box on or off. 

Since we started using them, Business Events have played a large role in the administrative side of our company.  Sending out late approval reminders, automating import scenarios to help with security, and notifications going out to inform employees of data integrity errors are a few of the use cases that we have found for business events. I wanted to share how I created one of our most used Business Events. Our most common use for Business Events is ‘Late Approval Reminders’.  Previously, we started running into issues where approvals during the purchasing processes weren’t getting done in a timely manner, which was slowing everything down. The Purchasing team didn’t have the bandwidth to keep an eye on what was still pending approval, then trying to hunt the employee down to get the approval completed, before often learning the employee is out of office and that the item needed to be rerouted for approval again.To sum up the lengthy tutorial, a generic inquiry

It’s a simple hack but did you know you can rename menu items for clarity? This is especially useful when you have multiple menu items named the same thing, but they are actually different forms/reports. (Yes, you can hover over the item and see if it has a different ScreenID, and pay close attention to the category, but not every user knows to pay attention to that, plus it’s an extra step.)For example, back in JAMIS 7, the default was to have “Close Financial Periods” be the name for several of the forms - Banking, A/P, A/R, etc. This caused confusion because our team didn’t realize they were different forms. They would check for Unreleased Documents in one, assume there were none anywhere, and then hit issues later because they had only checked A/P, not A/R, and so on. So we renamed them. Now our team can work their way down the list and know exactly where they are every step of the way. I’ve noticed that this specific scenario is no longer a problem with 8 & 9 bu

Have you discovered/re-discovered the Pop-Up Note feature?This simple tool can be a game-changer for communication and compliance for customer accounts, vendor accounts, inventory items, and business accounts; especially when it comes to: Alerting users to important reminders (e.g., billing instructions, project-specific rules) Providing contextual guidance right where it’s needed Flagging exceptions or critical info at the point of data entry It’s an easy way to boost visibility and reduce errors without relying on emails or extra training.Want to give it a try?Check out this step-by-step guide from the JAMIS FAQ/Help: 

Hi everyone!One of the most underutilized personalizations in JAMIS Prime is Side Panels!  Side Panels are available starting in v7.0 and evolve even more in v8.0.  In its simplest form, a side panel allows you to view a form from an entry list.  The most common example I’ll share is for AP Bills and Adjustments.  When you navigate to AP Bills and Adjustments you first see the AP Bills and Adjustments entry list.  If you configure this generic inquiry to include a Side Panel you’ll be able to view the full AP Bill on the side of the screen as you make your way through the AP Bills and Adjustments list.  Screen shots are included below.  While we used AP Bills and Adjustments for this example it can be done on any generic inuiry to include the AR Invoices and Memos entry list, the GL Journal Transactions entry list, etc.If you need more support with this or would like more information on how side panels evolve to include data entry forms you can review the product relea

In this business case I want to dashboard a doughnut chart that displayes the product versions that customers are on, but we store the data as a long string (i.e. 8.0_20250306.1 Update 12) and for the chart I only want the first three places.  By using the Substring function I was able to add a column with just 8.0 and this made the chart and Legend much more manageable in the dashboard.Here's how:Add a calculated field to your Generic Inquiry. In the calculated field's formula, use the Substring(str, start, length) function. str: This is the field containing the data you want to segment, such as an Account or Subaccount field. start: This is the starting position of the segment you want to extract within the field, counting from the left (first character is position 1). length: This is the length of the segment you want to extract. 

Generic Inquiries (GIs) in JAMIS Prime v8.0 allow for conditional formatting of rows, enabling users to highlight rows based on specific criteria. This feature enhances data visualization by visually distinguishing rows based on their data values. To implement conditional formatting in a Generic Inquiry:Navigate to the Generic Inquiry: Open the Generic Inquiry in questionSelect the Results Grid Tab: Go to the "Results Grid" tab, where you'll find the "Row Style" box.Click the Pencil Icon: Click the pencil icon within the "Row Style" field to open the formula editor.Enter the Formula: Write an IIF statement to define the condition for highlighting. The formula should evaluate a specific field and apply a style based on the outcome.Specify Styles: Choose the desired style (e.g., color, font) for rows that meet the condition and optionally, a different style for rows that don't meet the condition.Validate and Save: Click "Validate

How Are You Using JAMIS Prime Dashboards? Let's Share Ideas! Hey JAMIS Prime community! We’re looking to level up our use of dashboards in JAMIS Prime and would love to hear from YOU!How are you using dashboards in your organization?Are you tracking project health? Monitoring indirect rates? Flagging overdue timesheets or unbilled revenue?We’d love for you to share: Your favorite dashboard widgets or KPIs Any custom dashboards you’ve built for specific roles (e.g., PMs, executives, accounting) Tips or best practices for keeping dashboards clean and actionable Visualizations that help drive decisions Lessons learned (what not to do!) Whether you’re a power user or just getting started, your insights could help others improve visibility and efficiency across their organizations.**Dro

Hello All,I have prepyament entry but it didn’t applied the bill. Also, the bill is created and closed so how to clear out prepayment. it’s still open status. 

We currently run Prime Version 8, Update 12Question 1: The Approvals screen (EP503010) doesn’t allow approvers to see the timesheets that they have already approved. Sometimes they need to reject after approving  (same day, prior to processing), which they can do on the Timesheet Approvals screen (WM3033JM) on the All Records tab. Will this be available on the Approvals screen (EP503010) when the Timesheet Approvals screen (WM3033JM) is removed in a future version?Question 2: Is there a way to scroll through timesheets pending my approval instead of having to go back to the list in between each one?Thanks for your help,Dianne AguileraIMS, Inc.

In our current version of Jamis Prime, the workflow on the Vendors screen (AP303000) is read only. I would like to create a custom workflow for vendor approvals. Is there a configuration I can select that would allow for me to extend the workflow to include our requirements? 

Is there a way to wrap the text for the titles of the menu items in workspaces?  If you look at the example below, several of the listed menu items seem to be duplicates, but are actually similar pages with longer names that are different towards the end. Is there a way to wrap the text, or expand the ‘column’ sizes within the workspaces?  

This issue affects all versions of JAMIS Prime.When using the JAMIS Prime Outlook add-in, either of the following issues may occur:The JAMIS Prime Outlook add-in side panel is blank. The following error appears at the top of the JAMIS Prime Outlook add-in side panel:Get Token error. Status: failed. Error: [object Object]Root cause for the issueThe JAMIS Prime Outlook add-in uses Exchange tokens for authentication. Microsoft is ending support for Exchange tokens and has introduced a new authentication method for Office add-ins called nested app authentication (NAA). Microsoft has deployed a change to all users in Microsoft 365 tenants to turn off legacy Exchange tokens. For details, see https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/f

What is the best practice for T&E Approval Groups that are no longer needed/valid? We’ve been just letting them sit there, but would it be bad to delete them after a certain amount of time has passed? I always remove the employees from the group to a TERMED group so there isn’t anyone linked to it anymore.