Payroll

Has anyone else experienced incorrect time zones being logged in the timecard from Appointment Logs? We are seeing incorrect time zones even for the same customer on the same day. I have reported this and the suggested solution is to manually change our settings on our mobile devices. Development team does not think this is an issue and is not moving forward to fix. If it is happening to others we need to get it reported.

Hello, my company recently started with Acumatica, and we are using the time activity and timecard approval workflow in parallel. The idea is that project managers approve all time activities and the employee’s people manager then approves the whole timecard. The problem with the setup that we are experiencing is, that managers already see the timecard in their approval screen before all time activities are approved. They now have to open each timecard to see if all activities are approved. That is causing a lot of frustration as managers with 10+ employees have to open all timecards one by one over and over to see if they can be approved.Has anyone found a way to make timecards only appear in the approval screen once all time activities are approved? 

Release:    2026-7.55.0          Update: August 31, 2026  United States All StatesState Income Tax – effective August 31, 2026Added a new Multi-State Withholding setting that lets you override how tax is calculated for employees who live and/or work in multiple states.By default, the system calculates withholding using each state's standard rules, per that state's Employer Tax Guide. Use this setting if the default calculation doesn't meet your tax requirements.Available options: Value Behavior Resident Only All nonresident work-state wages are taxed as if earned in the resident state. Work-state tax is zero. Nonresident Only Nonresident wages are taxed only in the nonresident work state. Resident-state tax is zero. Zero in Both Both resident-state and work-state tax return zero. None The resident and work states are calculated independently, with no interaction between them: each state taxes only the wages actually

We are an Independent Special District of the State of Florida (Fire Department). We are members of the Florida Retirement System, which is a 401(a). We need to code the deduction for this retirement plan correctly. There is no option for a 401(a) in Acumatica currently. How do we add it? This is affecting an over 50 employee with his catchup contributions. Any help would be greatly appreciated. Sincerely,Denise McCaughanA 401(a) is a retirement savings plan that an employer sponsors, and that allows for contributions from both the employer and the employee: Availability: Some public sector employers offer 401(a) plans. Contributions: 401(a) plans typically have employer contributions that are non-elective, meaning they are made regardless of whether the employee contributes. However, contributions can also be elective, or "match" contributions, where the employee must contribute first to receive the employer's contribution.  Taxation: Earnings in a 401(a) plan are tax-deferred, meanin

Can anyone confirm whether this has been taken care of it 2026 R1?

October 1 begins our fiscal year and all employees have received a raise. Is there a way to import the pay increases to all employees? I have already created a spread sheet with all the data that I believe is needed to import. Most of the earning codes are the same for a majority of employees. I am new to Acumatica but I am trying to learn as much as possible and I do not want to enter one by one.

I’m not sure what to do with Government Reporting this week.Whenever we try to process it through Aatrix it usually works fine. Starting last Friday it is giving us this error message when trying to run the Federal Tax Deposit:Any thoughts on what we are missing here?Thanks!

How can I create/add a select all box on CST.PR.50.30.00 Create Liability Bills screen? Right now I can only select one screen at a time. I want to be able to check all boxes before I process anything. I need to know the total that I am selecting and cannot just click “Process All.”

Hello,this is my first time implementing Acumatica payroll and I’m struggling to know if the NACHA file was created and if it was, where I can view the .txt version of it.  Any help is appreciated!  Thank you in advance.

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I have a client that has to create zero net pays once in while and they can’t release the transaction. It shows open and nothing hits the general ledger. Is there a special way you have to release a paycheck that has zero net pay? I have tried releasing it from paychecks and adjustments (inquiry), releasing through the paycheck transaction, and through process payroll documents. It is stuck in a open status and the only options you get are calculate. Since it did not hit the ledger then how do you continue with the transaction? Any comments would be appreciated. Thanks

Does someone know if Acumatica is planning something to handle the catch-up contributions for 2026? Standard contributions will be pre-tax, and catch-up will be taxable. Thanks,  Andres  The 401(k) employee contribution limit for 2026 is $24,500, with catch-up contributions of $8,000 for ages 50–59 and $11,250 for ages 60–63.Standard Contribution LimitsFor 2026, the maximum employee deferral to a 401(k), 403(b), or 457(b) plan is $24,500, up from $23,500 in 2025 (IRS Notice 2025-67). This limit applies to the combined total of traditional pre-tax and Roth 401(k) contributions.  IRS+2Catch-Up ContributionsAges 50–59: Eligible to contribute an additional $8,000, bringing the total possible contribution to $32,500.    3 Ages 60–63: Under the SECURE 2.0 “super catch-up” provision, participants can contribute an additional $11,250, for a total of $35,750 if their plan allows.    3 Starting in 2026, catch-up contributions for employees aged 50+ who earned more than $150,000 in FICA wages in

Info:Payroll is currently supported in all US States and Canadian Provinces. (Partners who have not implemented payroll in Canada should still create a presales support case first.) Payroll is not officially supported in US Territories (Puerto Rico, etc.)  Functionality Puerto Rico Virgin Islands (US) Guam American Samoa Norther Mariana Islands Setup Work Location Yes Yes Yes Yes Yes Hire Employees Yes Yes Yes Yes Yes Process Payroll Yes Yes Yes Yes Yes Government Reports - - - - - Create US W-2 Yes Yes Yes Yes Yes Create Territory W-2 or equivalent form - - - - -

I have a client who does not want PTO hours to be included in the threshold for overtime pay.  For example, if the employee worked the following:8 hrs on day 18 hrs on day 28.5 hrs on day 38 hrs vacation on day 48 hrs on day 5This person only worked 32.5 hrs and had 8 hrs of vacation pay; in this scenario, I do not want to calculate overtime on the .5 hr.Does anyone know how to configure 2026 R1 to accomplish this?

Weekly 941 reporting (Schedule B) isn’t tying to the weekly Payroll Summary - what would be causing this?  It appears to be related to “pennies”, but the associated outage is resulting in several of hundreds of dollars.

I have a lot of customers who choose a different payroll provider because Acumatica does not have an HR module, is there any plan to add one in the near future.  

Has anyone built or customized a Paid Time Off (PTO) request workflow in Acumatica? This would be a rather simply process.Employee selects the date(s) they want to request off. Optional note can be added. Request is submitted to a designated approver. Approver can approve or reject the request. Employee receives a notification of the action. Global dashboard to view all requests.A nice-to-have feature would be tighter integration with timecards. Once the employee's weekly timecard is created, any approved PTO dates would automatically populate as PLT / Vacation without the employee having to enter them manually.Has anyone seen something similar to this?

Hello all,I would like to know if I mark the below employee as Inactive & deactivate the line items under the Delegates tab, would the delegation become inactive? Also how can I add date under Expires On field?  

06.01.26;  Is anyone else having issues connecting to Aatrix?   I keep getting:“Error:  Failed to find data.  Please try again later or contact support if the problem persists”.

hi!our client needs to be able to track workers comp codes by task and employee.  they have a wage-tiered rate structure so depending on the rate of the employee, the WCC can vary. For example: Employees work plumbing tasks that have two different WCC codes depending on their hourly wage rate:- WCC 5183 (Plumbing Low Wage) applies when the employee rate is under $32/hr at 0.073981/hr- WCC 5187 (Plumbing High Wage) applies when the employee rate is $32/hr or above at 0.038358/hrThe problem is that Acumatica's WCC source mapping only supports Project/Task or Labor Item as triggers, neither of which is wage-rate-aware. ExaCTIME has confirmed they do not pass WCC codes or any wage-tier differentiator — timecards come over with Project, Task, and Hours only.We've looked at using labor items as the discriminator, but that doesn't work without ExaCTIME sending different pay codes. Employee-level WCC assignment won't work either since employees cross the $32 threshold regularly. We've looked a

I am trying to release payroll and am receiving the below error. Any idea what could be causing this? When looking at the trace I thought it has something to do with PTO, but I removed PTO from the employees time and tried to release, and I am still receiving the error.  at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource) at PX.Objects.PR.PTOHelper.GetBankStartDate(PXGraph graph, Int32 bAccountID, PREmployeePTOBank employeePTOBank) at PX.Objects.PR.PRPayChecksAndAdjustments.CreatePTOBanks(PRPayment row) at PX.Objects.PR.PRPayChecksAndAdjustments.UpdateChildrenRecords(PRPayment row) at PX.Objects.PR.PRPayChecksAndAdjustments.InsertNewPayment(PRPayment payment) at PX.Objects.PR.PRPayBatchEntry.CreatePayments(PRBatch currentBatch) at PX.Objects.PR.PRPayBatchEntry.<>c__DisplayClass91_0.<release>b__0() at PX.Async.CancellationIgnorantExtensions.RunWithCancellationViaThreadAbort(Action method, CancellationToken cancellationToken) at PX.Async.Cancel

How can we setup a deduction and benefit code for health insurance.  IE, employee pays 15% and employer pays 85% however, this is based on the employees specific health insurance amount.  If total group policy is $10,000 per month and employee part is $1,000 per month, the health insurance deduction should be $150 for employee and $850 for employer.   Thanks

Client has banded PTO based on years of service, however EE PTO  time is to be used during the caldendar year and should reset on Jan 1.  The accrual rate should not change until the EE reaches their anniversary date.Currently you cannot accomodate this scenario:  What you are asking is not how the system works.  You can't have the PTO Bank set to Specific Date, and have the Banding Rule based off Anniversary Date. The banding rule is going to follow the setting on the PTO Bank for Transfer Date. It will look for the Years of Service to know how many Hours they are eligible for in a given year,  but it will transfer based on the setting on the PTO Bank. If it is set to Specific Date, then it will transfer that amount on the specific date.  If it is set to Anniversary Date then it will transfer that amount on the Anniversary Date. The Hours per year is a setting so the system knows how many hours they can have in the year.Does anyone have a workaround or solution to this other than havi

We are implementing the Canadian Payroll and the customer wants to manage the Banked time in the system. We have created a new earning type BK that is used to track that, but we have noticed that the system won’t deduct the Banked time from the gross pay. In our situation the employee  has been paid for 84.91 hours at regular rate and 33.22 hours on overtime for a total of 6,871.74$You will see in the screenshot that the gross pay is 9254.99$, but it should be 6,871.74$ because banked hours should not affect gross pay.It does the following: Regular hours paid+ Overtime hours paid and Banked time that aren’t paid. Any solutions ?

Hey, gang - Running into an error and it isn’t clear where it’s coming from.  I’ve got 3 separate deductions that produce this error when I attempt to process liability bills. The corresponding account is NOT associated with an account group, so it’s not obvious why I’d be getting a project error. To make things a bit muddier, I’ve got a similar deduction that affects the tax calculation, uses the same account but DOES NOT result in an error.This is 25R1, so the Require Single Project per Document field is no longer available in AP Preferences. FWIW, the deductions in question are only used for one employee.  Any ideas on where the error is coming from?  Thanks in advance!