Discussions about optimizing performance
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I’ve been hearing that Acumatica cares more and more lately about ERP Transactions (vs. Commercial Transactions) so it’s super important that companies keep an eye on how many ERP Transactions they have each month and that they aren’t going over the number of ERP Transactions that they are licensed for or they will start having to pay more for Acumatica. I’m ok with ERP Transactions, they make sense to me, but I noticed a scenario where what I consider to be 1 transaction actually counts as 2 ERP Transactions. Can someone from Acumatica (maybe @Aliya) explain why this is happening? You can see the scenario shown in my demo environment (no customizations) in this 4 minute video segment:
Is anyone experiencing issues when clicking into a project or task, the new window opens an empty project or task instead of the populated one you opened up? If I then go back to the original screen and open it again, the correct project or task will open up.
Hello, We use Acumatica to send emails often, and the outing going emails are actually not needed. It takes me a lot time and effort to delete them twice on screen “All emails” CO409070. But I happened to find these records, even if I have clicked delete twice on screen to delete(first time make processed to deleted, second time makes it disappeared from screen.) The table space usage are NOT actually reduced. Because it is still in DB, just with “DeletedDatabaseRecord =1 ”. I am not quite understand why this is designed this way. My question is, if we just Delete * from SMEmail where CreatedDateTime <='2022-09-30 20:30:55.027' and DeletedDatabaseRecord =1 . Would it be OK?
Hi! What would cause emails to be stuck in Email Pending Processing Screen?I am using expense approval email template to automatically send email to approvers that there is an expense pending approval. Some emails go out fine, but some remain in the Emails Pending Processing screen. When I hit the ‘Process” button, no error is given, and email goes out perfectly. But is there a way for email notification to send out automatically without having to hit “process”?
My AUNotificationTemplate table size is 10GB.We do hold a number of notification templates, none of them hold a full history (none of them even hold more than 10 executions in history).Does this table handle more than just automation notifications? What areas might I use to decrease the size of this table? Thanks!
Is build update restricted to SAAS accounts? Whenever we tried updating the site it says this error “Update could not be performed, because file 'c:\deployment\sites\PR00003841\siteroot\bin\CommandLine.dll' is locked by another process.”
For one user, the search bar of the data fields does not work. So he has to click search icon and get the relevant value from the table. Can someone please help me to resolve this issue?
Hi everyone,Can anyone help me explain my business case with dụnning letter, the picture below is a dunning letter generated on Feb 13, but on Feb 14 there is another overdue invoice but when I go to the dunning letter screen to prepare on Feb 15 I can't see this customer.As a result, I sent a dunning letter to the customer and missed the overdue amount of the above invoice.I expect to be able to prepare a dunning letter when an invoice is overdue, or I misunderstood something, please correct me. Thanks in advanced.
Every few days, our Outlook add in stops working for all users. In Outlook, you click on the ribbon and the add in does nothing and the sidebar is blank. The only way we’ve found to fix this is to uninstall then reinstall the add in. The add in is managed at a admin/company wide level and it can take a number of hours for the uninstall/reinstall process to work.
Has anyone else been experiencing the “circle of death” when trying to open the trace screen to review errors: I and many of my customers are experiencing this. It’s not on any particular screen, it’s been all screens.It started happening a few weeks ago.It is not customer specific. I’ve had many customers complain about this.
Customer is asking for guideline that things to review when users are reporting performance issue Is there a document available for this ? Has anyone create one ?
Hi everyone, Just wanted to ask if it is required to republish the customizations in the system every time there’s a minor update on Acumatica (builds update)? Thank you!
Is it possible to Create Purchase Order from Project PM301000?We set all items we use for that project on Cost Budget Tab (including inventory id, qty). When creating PO, we will go to Purchase Order PO301000 and add ADD PROJECT ITEM, and only inventory id goes in. We expect the system will take the qty & unit from Project so we don't have to input that data again.
