System Health and Performance
Discussions about optimizing performance
- 115 Topics
- 422 Replies
HI All,I’ve had 2 upgrades in the last week and the users have complained that their system is slow after the upgrade. I have told them to clear their cache for all users, but does anyone else have any tips??I looked to see if this was a known issue and could not find it. Thank you!
Hey everyone! 👋 I hope you're doing well. So, I'm diving into the Acumatica API, and I'm curious if anyone knows how to grab the License Monitoring Console Statistics from the API. Screenshot for reference:Is it doable through Acumatica API, whether it's Rest or Soap? Is there any Endpoint to access this data from Acumatica API-s? Your insights are super valuable, and I appreciate any help you can offer. Thanks a bunch in advance! 🙌Regads!
Good day, we are doing a project to move data from QB. The vendor uses snapshots has development as move forward in the process from one tenant to another. The process has caused a major space issue. Does anyone have any advice. We have started to delete old snapshots; this frees up some space but it is ongoing issue.Thank you
With our company we have had to refresh out Sandbox Tenant a couple times within the past month. The first time I did this using the Copy Tenant function it took approximately 40 – 45 Minutes. The second time refreshing the Sandbox again and I am now over 70 minutes and it has been at most 30 days since the last refresh using the same function.For context the we have been on Acumatica for a year and the last size of our data was approximately 13GB averaging 1.08 GB of data each month of production. The time increase within 30 days seems a bit extreme for such a small amount of data. My question is if there is any insight anyone could provide as to how the Copy Tenant function works and any potential tips for data management with Acumatica?Thank you in advance!
Hello, We are encountering an issue after a recent Acumatica upgrade, with the DeviceHub.Basically, the printer has been configured and was working prior to the upgrade (on version 2021R1), however after installing the latest DeviceHub version 2022R1, the log shows the following message. When I am trying to use the ‘UPDATE PRINTER LIST’ on the ‘Printers’ screen in Acumatica, the DeviceHub log is not registering the request being made from the Acumatica web app. Note: The printer is correctly installed and the machine which is being used to run DeviceHub does have access to it as well. Has anyone ever encountered this please? Thanks and Regards,Nigel Pace
Hello,We recently updated from 2021 R1 to 2022 R2 and have noticed a significant decrease in system performance, specifically in page load times, API document creation/updates/extraction, and certain processes (although some have improved, others have become slower).I would appreciate it if you could share your experiences with me.Has your organization encountered similar performance issues after updating to 2022 R2? If so, how were they addressed?Your insights will be greatly beneficial in helping us resolve these challenges.Thank you for your time and assistance.Best regards
A historical full snapshot from a couple of years ago was taken without properly activating the system lockout and then restored to the site. Is there a method by which the site can generate a safe snapshot? Is this something that Acumatica Services needs to perform? I have rebuilt indexes and optimized the db then scheduled a lockout in attempt to take a safe snapshot but still receive the following notice:
Hi All,On Inventory Transaction Summary IN406000, The column Warehouse has been definedFrom my understanding of the definition, Column Warehouse will be invisible if Warehouse Details are clear. However, on my system, this column is still displayed with or without a check box This issue (display Warehouse when Warehouse Details is clear) is so nfusing. The system will display the random WH, even though there is no qty in that WH.For example:Clear box Warehouse DetailsCheck box Warehouse Details Has anyone got this issue? is it normal or a defect from the system?
☘ Hoping I get lucky here!Has anyone developed a customization to purge the AuditHistory table?I’m thinking a simple screen called Purge Audit History with a PURGE button, a Days Old field, and a Save button so the Days Old value can be saved for the next time you launch the screen.When you press the PURGE button, it would delete records in the AuditHistory table that are more than the Days Old value that you input on the screen. The SQL Code would be something like Gabriel mentions here: Bonus points if you could add a schedule to this screen, but, honestly, I’d be perfectly happy to manually press the PURGE button. I just need a way to clear a table that has grown out-of-control.If no one has developed this, maybe someone like @Yuriy Zaletskyy or @Gabriel Araujo could develop this and resell it to interested people like me 😀
Hi All,When creating SO type TR, the information of the Customer will be default as MAIN:I would like to create a Schedule that will auto UPDATE IN all shipments that has customer ID MAIN and Custsomer Name MAIN as belowBut it seems this condition doesn't work. Do you have any idea to process with this condition.Best regards,Yên Chi
Good day,I set up a new email as an incoming email to process AP documents. Test the connection was successful. I have sent a number of emails as a test but they are not being received in ACM. I have other emails receiving incoming that are working. (Set-up by someone else)Any suggestions where i can review, look or something that needs to be done to get emails received.Thank you.Evan
Hi, I am trying to release this attached bill but keep on getting this error, I have updated the numbering sequence as well for some reason few bills are still returning this error. Anyone else encountering same problem?
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