Unanswered questions

We are trying to add a custom action button “Rate Shipments” on the Checkout screen in Acumatica.The button is added using a graph extension on Acumatica SOOrderEntry, but the button is not appearing on the screen.We are extending the SOOrderEntry graph and using the following code: using PX.Data; using PX.Objects.SO; namespace PX.Objects.SO { public class SOOrderEntry_Extension : PXGraphExtension<SOOrderEntry> { public PXAction<SOOrder> RateShipment; [PXButton(CommitChanges = true)] [PXUIField(DisplayName = "Rate Shipments")] protected IEnumerable rateShipment(PXAdapter adapter) { return adapter.Get(); } } } Issue: The customization project publishes successfully. No compilation errors. The button does not appear on the Checkout screen.  

I’ve found bits of code that show ways to capture the process of creating matrix items from the Create Matrix Items screen (IN203500), but nothing from the Template Items screen.I’ve tried overriding the TemplateInventoryItemMaint’s CreateMatrixItemsHelper and it does get called when it is being instantiated but my override of CreateUpdateMatrixItems is not being called.namespace MyMods{ public class TemplateInventoryItemMaint_Extension : PXGraphExtension<PX.Objects.IN.Matrix.Graphs.TemplateInventoryItemMaint> { public delegate CreateMatrixItemsHelper GetCreateMatrixItemsHelperDelegate(); [PXOverride] public virtual CreateMatrixItemsHelper GetCreateMatrixItemsHelper( GetCreateMatrixItemsHelperDelegate baseMethod) { var baseHelper = baseMethod(); return new MyCreateMatrixItemsHelper(Base); } public class MyCreateMatrixItemsHelper : CreateMatrixItemsHelper { public MyCreateMatrixItemsHelper(PXGraph graph) : base(graph) { } public ov

 Project Labor Rate (ScreenId=PM209900) How to change the Labor Rates on Project Labor Rate Screen with an import scenario to update the existing Labor Item (Inventory ID) for employees  We have a scenario where monthly rate exists for Employees.  That is for every employee a rate exists with an effective date.   ExampleEmployee John Rate exist for Jan 2026 and Feb 2026.  We need to run a bulk import scenario to Remove the Labor Item created on the Labor Rates screen   I can create the GI to filter for the values that require update and created the import scenario. I need to update existing records only When I run the import scenario it seems that it want to create a new record and not update the existing Labor item. It seems that it does not see the unique Line.  I have used the PMLabour. Note ID Hoping this will allow the update  How can this be achieved with an import scenario?

Hello Experts, I am unbale to figure out how to view the total number of production order with ageing category. I Tried creating GI but still facing problem how to group .Please let me know where am i missing .So my output result should look like:- 

Has anyone built out a dashboard or report view for a traditional bid board for an estimating/sales team managing multiple bids with various sub-contractors successfully? 

Hi Community,We are working with a customer where the AuditHistory table has grown significantly (currently around 387 GB), and we are evaluating cleanup and retention options.Background: The client wants to reduce database size and improve manageability. Similar cleanup work was performed several years ago for this same customer. Client Requirements: Separate Financial audit logs from CRM audit logs. Remove all CRM audit logs. Retain only the last 7 years of Financial audit logs. Information received from Acumatica Support: Financial and CRM audit logs are stored together in the same AuditHistory table. There are no built-in retention settings for specific audit log types.     Questions: Has anyone implemented a workaround or customization to separate Financial vs CRM audit logs? Any best practices for managing large AuditHistory tables in similar scenarios? Any insights or recommendations would be greatly appreciated.Thanks in advance!

Is it possible to add a Completed On field on the Projects GI, similar to the Created On field?

Hi everyone, i want to ask about the fund transactions. So, I want to send my money from bank account (USD) to the other bank account (IDR), so it’s different bank accounts and currency. I already fill the blank item in the Fund Transactions, but I don’t get it why my RGOL is still zero (0)?I mean in my source dan destinations have a different date but why it’s still zero RGOL.Please help me to answer this, I’m just confused, where I should put the adjustment transactions of RGOL?Here I put the screenshoot bellow, Please help me to solve this, I really appreciate it. Thank you 

Hi, I have a problem when opening a report and creating a new report, Maybe someone knows why?I am using report designer version 17and acumatica version 2024 R2 

We are trying to find a solution to alert users that we have shelf-life inventory that is nearing expiration date. Is anyone using the MAX SHELF LIFE field on the Stock Item under the Inventory Planning tab? If so, how does it work? If there are other processes that people are using, I’d love to hear them. We want to be more proactive with identifying product nearing it life span.  Thanks! 

I would like to gather suggestions on how we cam handle intercompany transaction under a single Job in Acumatica? Also, looking to restrict the visibility of for instance, Company A data to not be visible under Company B and Vice Versa.What could be best practice?

Our business still sends paper catalogs to our customers. We would like to be able to track in Acumatica who we send catalogs to. I know there is a Mailings function in the customers profile. Would that be the best way to track? Each catalog would get a different “Mailing ID” to signify which catalog they received. We would also want to be able to use acumatica to determine who we should send catalogs to (based on sales history), is there a way to do that in Acumatica as well?

Hi, I am trying to install device hub but idk why installer is showing me this error again and again. I tried to fix it but did work out. Any suggestion please? 

We just realized that our SOOrder CreatedOn is giving us issues when we make the date today and OrderType SO.The number of records shows in the soorder field is not the number of records that it pulls in to excel sheet. When the OrderType is SO and CreatedOn is today. The records say 27 but ones I pull it to excel it gives me 24 rows. In excel 4 of my rows are missing.Also, the OrderTotal in sum up to $128,992.65, but in excel it sums up to be $51,072.68What could be the problem? This is GI 

I have an Inventory with underscore eg. TEST_1 with the same description.If i make a request with ?$filter=InventoryId eq ‘TEST_1’ it cannot find it but it can find it with  ?$filter=Description eq ‘TEST_1’. I CAN also find with  ?$filter=InventoryId eq ‘TEST_1’ it but when I query a GI with Odata, but not with Rest API.This is the case for all items with underscore, any ideas? My segmented keys for items are question marks and not underscores.

Hi Team,  Bright Side's orders aren't automatically invoicing like they should. When I go to manually invoice them I get an error related to Pacejet. Can you help look into what is going on? Below are the two shipments currently needing to be invoiced.I tried to correct the shipment to see if I could send it back through but since it has been too long since confirmation it wouldn't let me. The problem is, even though it wouldn't pull it back from Pacejet into Acumatica, it still deleted the shipment from the Pacejet side. So now its busted even more.

According to Shopify Support Team, Shopify's API access tokens for merchants using the client credentials grant will expire every 24 hours starting January 2026.And Legacy custom app connections still rely on static API access tokens and secret keys without a refresh flow.Since the Acumatica public app uses OAuth for authentication, the token refresh mechanism would typically be part of the OAuth flow, however, the available Acumatica documentation and Shopify release notes do not detail any Shopify-specific token refresh implementation on the connector side.Please confirm whether the Acumatica connector handles the 24-hour token refresh automatically or if manual intervention is required. 

Hi AllFor the last few days I have been getting the error shown in the screenshot below in my Production environment which causes the application to be stuck on a loading screen. Any ideas on what cuases this and how to have it fixed, please? Currently to fix it, I restart the server because I’m not sure where else to check. My version is 25R1 and it is a PCS deployment. 

I need to transfer funds from one bank account in 1 currency to another bank account in a different currency. I can’t have a funds transfer or a journal entry with accounts that have different currencies. Is there a way to do this? 

I would appreciate some help please.I am trying to close old Sales Quotes (Screen: CR304500).I have found that doing it via the Sales Quotes screen errors all the time because the quote is linked to an opportunity.  I then tried to do it via the Opportunity screen.  The import ran and said complete but it did not change the status of the quote, it did nothing.I have also tried to update the expiration date using very similar scenario and it also said complete but did not update the date.Can these type of changes be done using import?Here is my scenario: 

In the past few weeks we’ve had two different users report the same issue.  Of course, we can’t duplicate it.They are reporting that, when they have a sales order with lines marked for PO, and they create the purchase order using the “Create Purchase Order” option/screen, the Vendor location selected for the items is not always the default vendor location for that item.  When it’s not, the system seems to randomly choose a vendor location, sometimes locations that aren’t even set as the default location for any product.Since we can’t reproduce this, I’m leaning toward user error, but I’m curious if anyone else has experienced it.

every single page on the DAC browser errors out with this. I’ve logged out, I’ve tried firefox, chrome, and edge. What’s up with acu’s websites lately? yesterday i was getting admin denial errors on the resources log in page; today this.  Is there something i could have possibly have turned off by mistake?

Having issues trying to Import the Acumatica Endpoint as a Postman collection.It was working in previous but now it appears to start making the collection, then it disappears and shows Import Failed.I’m thinking it is to do with the size of the collection as I can create a small custom Endpoint and it imports using the JSON/Swagger/URL data, but trying to use the full Default endpoint fails. Any other ideas or workarounds to try?

Hi everyone,I’m working on an import scenario for the Shipments screen (SO302000) to upload serial numbers on the Line Details screen.Right now, my scenario finds the shipment and uploads the serial numbers — but all serial numbers are ending up on the first shipment line, regardless of which item they belong to.What is the proper way to configure this import scenario,   

Hello, Has anyone ever added a Vendor Ref # to the ACH export file? I do see this AddendaInfo.APInvoice_InvoiceNbr field but when I add this field value the export always returns a formula error (even if no formula present, tried removing formula all together).  Thanks, Eric