Unanswered questions

25R1added SOPackageDetail to SO-Shipment Primary List GI added Tracking number to GridThe field does not show in grid, not blank - no column Note only one package on every shipment here is Relations and Girdwhat is issue ?  

Hello, I am trying to extend my endpoint to include the AttributeValue0 data fiend in the MatrixInventoryItem data class. I am doing this to try to pull the default column attribute value for the matrix item. However, Acumatica says that the endpoint is not mapped correctly. How would I correct this, or alternatively, is there a workaround for this? Thanks!

When I click a particular Payment on the Checks and Payments screen, then go to the AP Payment Register report, then click the Send button, I would like to have a simple email template which populates data from the AP Payment Register report. Specifically, I would like to use the Vendor Name and Email Address and the Amount. I would also like the User’s Name in the email signature.I have tried two things.I created an email template based on the Checks and Payments screen and specified that in the AP Payment Register Report Designer. But none of the Data Fields I select in the email template work. The AP Payment Register Report screen does not appear to be available for the basis of an email template. Next, I scrapped the email template idea and tried to enter the email in the Report Designer Mail Settings fields. The problems here include not finding the Vendor Email Address and not being able to create the email Body with the line breaks and formatting desired.The email template optio

We confirmed ShipEngine is successfully returning valid UPS and FedEx rates outside of Acumatica using direct API testing.The ShipEngine /v1/rates response completes successfully with no errors and includes valid service codes such as: fedex_ground fedex_priority_overnight ups_ground ups_next_day_air However, Acumatica 2025 R1 still fails during Get Rates with:"The given key was not present in the dictionary"Stack trace:PX.ExternalCarriersHelper.SOShipmentEntryExtCarriersPXExt.ReplacePackagesWithActualPackagesAll returned ShipEngine rates contain:"package_type": nullPlease confirm whether there is a known 2025 R1 ShipEngine connector defect or hotfix related to package mapping/rate parsing within CarrierRatesExtension. Any assistance is greatly appreciated. 

I would like to tag each appointment or service order line with a code 001 through 011. This will determine which lines to group on the invoice with a total for those lines and a custom description. Eg. Material, Labor, Misc. These would be the only lines appearing on the invoice with a grand total.

In Acumatica 24R1 through 25R2, I have experienced an issue of the Shipstation “Age” being off by up to 23hrs. This seems to be the “expected” behavior according to Shipstation. Has anyone else experienced this issue? If so, any work arounds? 

I am trying to release some Project Transactions and I am getting an error message that simply says, Object reference not set to an instance of an object. How can I determine what this error is if this is all it gives me. Anyone have any direction on where to find more information? These transactions and details are created using the API. Mike Bujak

Hi,I was trying to find out what could be the possible reasons for the mismatch between Inventory Valuation report balance against the Inventory GL Account. I have noticed that there were manual entries posted to the GL Account with inventory movement. Howvere, after the reconcilation with these GL entries there is some more mismatch. What could be the any possible reasons for these. 

Hey there! I’m really interested in being able to see “Qty on Hand” based on the receipt number. As an example the window that appears when you search for a receipt number in the adjustments screen. Has anyone made a GI like this?  

I recently noticed that when using the Prepayment Invoice functionality that the Prepayment Invoice seems to be considered a Payment despite not having received any Payment against that invoice. I am honestly surprised, but is this expected?It is truly just an Invoice like any other, but Total Paid and Unpaid Balance considers it a Payment it seems like. Does anyone else have this issue?We are having issues with appropriately reporting the true Balance due on an Order and depending on what stage the Prepayment invoices are in, the Balance Due is off by the $ Amount of Unpaid Invoices pretty much. 

Working in 24r2 version, creating an email template with table inserting release AP check application history.   I believe the view ‘APPost’ is correct as the email does display table entries for the number of documents in the application, but each table entry is repeat of same information.  I have changed the data elements to many different selections, sometimes nothing is displayed.In 24r2, the selection is ‘ADJUST HISTORY’. Visual viewHTML viewemail body created 

How can we setup a deduction and benefit code for health insurance.  IE, employee pays 15% and employer pays 85% however, this is based on the employees specific health insurance amount.  If total group policy is $10,000 per month and employee part is $1,000 per month, the health insurance deduction should be $150 for employee and $850 for employer.   Thanks

Looking for a detailed customer report I can generate.  Wasnt sure if there is a standard template already available in Acumatica or is it more of a customization?Just looking based on a customer:Invoice, Total, Dates, Due Date, Checks Received,  etc.I currently just use Customer Details and export to Excel and adjust that way, but wouldnt mind something a little more formal.

We are SFP authorized by Amazon so cannot afford to lose this. As such when you buy shipping on Amazon (using our own accounts) we are protected should the carrier fail to meet its obligations. However this is not the case if we buy the shipping in Acumatica (even if selecting exact service Amazon recommends). This is a unique flaw with Acumatica.As such our workflow was we Buy Shipping and complete the shipment in Amazon, then we copy over package details, cost and tracking into Acumatica and complete the order. This then just created a lot of shipments daily that failed in the sync becuase Amazon was already showing as shipped. We just created a schedule that skipped these at the end of each night.Now though with 25R2 this workflow no longer works and despite us completing the order in Acumatica the same way the shipment fails and the new error is not enough information. Trying to figure out a new solution in 25R2 as this is now also preventing payments to sync under Amazon’s new pay

I have a question about the following scenario with Shopify ...Stock of item x in the warehouse = 1 piece Stock of item x in the store = 1 piece Customer 1 orders item x in the store (Order 1) Stock of item x in the store is now actually = 0 piece Order 1 is not immediately imported into the ERP system due to errors, etc Stock of item x in the warehouse and in the store remains = 1 Piece Customer 2 orders item x in the store (Order 2) Order 1 from customer 1 is imported and order 2 from customer 2 is backordered or rejected or Order 2 from customer 2 is imported and order 1 from customer 1 is backordered or rejected only after the import of one of the two orders is the stock in the warehouse = 0 pieces and article x is not available in the storeThe problem is store orders for item x, which actually no longer has any stock.Does anyone know a solution for this?Thx in advance.

I have a long list of Employee Time Activities that need to be released. I received the following error when I hit release. The top suggestion was to make sure that the Labor Rates Date is set far enough back to cover the time punch for the Project. I tried changing the date multiple times including setting it back to the Acumatica default of 01/01/1900.No change.Any Suggestions? 

We are setting up the native connector with Shopify B2B.In Acumatica, we have customers set up with multiple Locations — for example, a company with several office branches, each with its own address.How do we configure the connector so that when a B2B order is placed from a specific company location in Shopify:- The Ship-To address on the Sales Order becomes the address of that location (the office that placed the order)- The Bill-To address remains the address of the parent company

Hey, Team - curious if this is even possible.  I’ve got a customer who is attempting to perform an RMA referencing a migrated invoice.  When I create the RMA and try to find the invoice, it is not available.  Any thoughts? 

Does anyone know if it’s possible to disable scanning of serial numbers during the picking process? Our client is also prompted to scan the serial numbers at the packing process, which is preferable, but it is duplicative work to also be required to scan during picking.If not, does anyone have any workarounds or solutions? Ideally our client can still pick using scanners but just not be required to scan serial numbers at that time.

Do the API Usage Limits affect OData calls?

We’re looking for a way to track which Invoice or Proforma a specific Change Order was billed on in the Project module. Specifically: Is there a field within the change order,  or a report that shows which Proforma or AR Invoice includes a Change Order? If the Change Order was partially billed, is there a way to see the amount invoiced to date and what remains? What’s the best practice for tracking Change Order billing in Acumatica? Any tips, custom reports, or screen references would be much appreciated!

Has anyone out there attempted to allow users to view 3D CAD Files (.step) attached to a BOM or Production Order from within their browser?  I assume we would have to use a cloud based file management system that integrates with Acumatica.Only other option I see for Acumatica-initiated viewing is to download the files to the local machine, then use a free 3D CAD viewer software, like eDrawings (Solidworks).Obviously we can use a server directory, but the user would need to search the directory for the part number based on the Inventory ID from the Production Order.

Hello all,I would like to know the purpose of Calendar under Customers (AR303000)→ Shipping tab. I’m looking to setup the calendar where whenever the sales orders is created the Shipment should be generate for Monday. How can I set this up out of the box?

Is it possible to use HTML (or style sheets/CSS) to add a more robust e-mail signature at the end of an e-mail template in a report - either the code in the report itself or in an e-mail template in the system. Client is wishing to add their logo and formatting to an e-mail that is sent out with an invoice. Thank you in advance.