News & Announcements

Two Sessions In One!Capturing Signatures Inside Acumatica Mobile App.Do away with signing paper and open up new possibilities for efficiently capturing signatures inside the Acumatica Mobile App. While this will show the small customization and functionality on a Shipment, it can be applicable to nearly any transaction screen inside of Acumatica. Whether you are receiving in person signatures on a will-call pickup, or having a technician receive a signature for an appointment, join us to learn how.Presented by RJ Kenna | Stellar One | Acumatica MVPUsing Acumatica CommunityTake a walk through the Acumatica Community with Chris Hackett, Acumatica's Community ManagerLearn how to quickly navigate and more detailed site review How best to get answers to your questions Search is more than just search with AI What about User Groups? Wait there's Industry Groups? Special Interest Groups? How to stay informed and up to date Last but not least, how to get help!Presented by Chris Hackett | Acumat

Dear Community Member,With so much going on in the Acumatica Community I have consolidated recent activities in case you missed anything.Connect, Learn and Share Community Webinar - Capturing Signatures Inside Acumatica Mobile App. & Using Acumatica Community - Tue, Aug 25, 9:00 AM - 10:00 AM (PDT)Register HERE Rohit Rattan - Acumatica Community Featured Member for August 2026Meet Rohit Rattan our Acumatica Community Featured Member for August 2026. It’s great to have you as part of the Acumatica Community ​@RohitRattan88! Check out These ERP Podcasts!The Acumatica ERP Podcast - Hosted by experts from Acumatica alongside industry voices and customer storiesErpSeal  - Hosted by ​@Tim RodmanThe ABCs of ERP & Beyond - Hosted by @PeterNicholson and ​@nshah90 Acumatica User GroupsSome new virtual groups: Construction Customer User Group, Distribution Customer User Group, Food Distribution Customer User Group, Nonprofit Customer User Group Join today!All Acumatica User Groups Product

Looking for more ways to access and use documentation? New resources are now available for you. Documentation continues to evolve, and having access to different formats and versions helps you find the information you need faster. With the expanded Download section, you can explore a wider range of resources, including:  PDF user guides for the last three version of Acumatica ERP  Diagram album  Job aids  Markdown files for release notes, documentation, and form and report reference topics for the last three versions of Acumatica ERP.  Before You Begin Sign in to your Beacon account to access the full Download library, which is available to signed-in customers and partners. If you aren’t signed in, you can still access and download the available sample job aids. Need help with your account? See Beacon: How to Create an Account. How to Use It  Click the Download tab (Item 1 below) from the top navigation bar on the home page.  Download and use the resources that support your work:  

 Looking for a specific topic? Beacon offers several ways to help you find the information you need.We recommend signing in before you begin because this gives you access to more content.Search All Beacon ContentThe Search box is available on every Beacon page. To search across all available content, start from the home page, which opens after you sign in. Note: Use keywords rather than full-sentence questions in the Search box. To ask questions and converse, use Beacon AI Chatbot, as described in  Meet Beacon's AI Chatbot: Your Shortcut to Finding Answers.Then you can:Enter one or more keywords in the Search box (Item 1 below). You can narrow down the results by clicking the All Content button here, or by using the Search page as described in Step 4. Press Enter or click the Search button (Item 2).   Review the list of available results. Optional: Narrow the results by applying filters (Item 4), such as content type, edition, scope, and version. Optional: Sort the results by the most

Have a question? Instead of searching through multiple pages, you can now get needed answers through a conversation.Introducing Beacon AI Chatbot, a smarter way to find information and navigate resources.What Is Beacon AI Chatbot?Beacon AI Chatbot helps you find answers by understanding your questions and guiding you toward the information you need. It works like a helpful assistant that helps you discover relevant content faster. As it responds to you, AI Chatbot takes into consideration what information you can access. You may get different answers based on whether you are a customer or a guest.Please note that we’ve deliberately excluded knowledge base articles, known issues, materials from the Download page, and videos from the chatbot to avoid any accidental display of secure information. This means that the AI Chatbot cannot respond to the questions about them. Our team is working on a solution—stay tuned. One more wonderful feature of this chatbot is that you can ask your questi

Your feedback helps us make the platform better for everyone. Whether you have suggestions, encounter an issue, or simply want to share your experience, we'd love to hear from you. Your comments and ratings help us understand what's working well and where we can improve. Before You Begin In Beacon, you can quickly rate any Help topic without signing in, while the detailed feedback option is available to signed-in users. So be sure to sign in to give us your feedback. Need help with your account? See Beacon: How to Create an Account.How to Rate a Topic  Open the topic you want to review.  Click the star icon (Item 1 below).  Select the star that represents your rating in the Rate this content section (Item 2).  If you are signed in, do the following:  Under How can we improve it?, write your review or suggestions (Item 3).  Click Send Feedback to submit your rating and comments (Item 4). How to Send Feedback on a Topic  Open the topic you want to provide feedback on.  Click the Mor

 One of Beacon's most useful features is personal books. You can create your own collection of topics, combine content from the documentation, and even add your own notes and instructions. It's a great way to keep everything you need for your daily work or a specific project in one place.Ready to get started? Here’s how to create and customize your Personal Books.Create a Personal BookSign in to Beacon and open personal books, as described in Step 4 of Beacon Tips: Finding Your Personal Books. Click Create.   Enter a name and an optional description for your book; then click OK.   Your personal book is now ready to use. Add Topics from the DocumentationClick Read or Code to go to the Product Documentation or Developer Resources page. Open the documentation you want to use.   In the navigation pane, click the name of the topic you want to add. Click the More button (three dots) next to the topic title and select Add to personal book.   To add the topic to an existing personal book, i

Sometimes the fastest way to understand something is to see it in action. The Beacon Video Library complements our Help content by providing visual reinforcement of key concepts and workflows, offering another way to deepen your understanding alongside the documentation. What Is the Video Library?The Video Library is a dedicated collection of helpful videos, walkthroughs, and visual guides designed to support learning and reinforce key concepts.Before You StartMake sure you’re signed into your Beacon account to access the Video Library. Our videos are available to Acumatica partners and customers.Need help with your account? See Beacon: How to Create an Account.How to use the Video LibraryAccess the Video Library from the Home page.After signing in, you can access the Video Library in either of the following ways:Go to the Watch tab (Item 1 below) from the top navigation bar on the Home page. Click the Video Library tile (Item 2), as shown in the image below.Browse the available learni

Please read the notice below if you are a partner engaging with a customer or if you are subscribed to licensing provided by Acumatica under terms outlined by Acumatica’s End User License Agreement or Acumatica’s Subscription SaaS Agreement.Hello Acumatica Customers and Partners,Notice of New Sub-processorThis notice, which you are receiving as a Subscriber under our End User License Agreement or Acumatica Subscription SaaS Agreement (the "Agreement"), is to inform you that we are engaging a new third-party provider ("Sub-processor") to assist us in the delivery of Acumatica's services.The following provides details of the new Sub-processor and the services it will provide:Name: Intercom, Inc. (doing business as Fin)Description of services: Customer engagement and support platform including live chat, automated messaging, and help desk ticketing to facilitate communication with Acumatica end users and to help resolve customer support inquiries. Address: 55 2nd Street, 4th Floor, San Fr

Acumatica's free Cohort Onboarding Program is designed to help you get the most out of your Acumatica investment. Offered monthly, this program provides the knowledge and support you need to build confidence and become more productive in Acumatica.Over a 21-day period, you'll gain access to role-based learning paths, foundational Acumatica training, and one of the program's most valuable benefits of live Office Hours with Acumatica subject matter experts (SMEs). These interactive sessions give you the opportunity to ask questions, learn from other customers, and receive practical guidance for real-world scenarios.Program benefits include:Free, self-paced Acumatica training Role-based learning paths aligned to your job responsibilities Live weekly Office Hours with Acumatica experts Flexible 21-day access windowWhether you're new to Acumatica or looking to strengthen your skills, this program provides the training and expert support you need to accelerate adoption and get more value fro

 Last time, we showed you how to create and print personal books. If you missed it, you can read that article here: Beacon Tips: Create, Customize, and Print Your Personal Books. Today, let’s look at how to print documentation from Beacon or save it as a PDF:Click Read or Code to go to the Product Documentation or Developer Resources page. Open the guide containing the documentation you want to print or save.   In the navigation pane, click the topic you want to print or save. Click the More button (three dots) next to the topic title and select Print this topic.   In the dialog box, select any additional topics you want to include. Click Print.   In the Print dialog box, select the needed option to print the book or save it as a PDF.Print or save your document.Note: Your dialog box may look different than the one shown below.Note: Downloading or generating the PDF may take a few moments, especially for larger books.You've made it easier to access your most-needed content—great job!

In this article, we'll show you where to find the materials that were previously available in Open University and how to access them in Beacon.Training GuidesTraining guides are now available on the Training page. There, you'll find learning paths for your daily work and for product implementation.Developer training is available on the Training tab of the Code page.Job Aids Job aids are now available on the Download page of Beacon. Don’t see available job aids? Make sure you are signed in. Job aids are available for customers and partners.Videos Our videos are now available for partners and customers on the Watch page. Instead of long webinar recordings, you'll find short, focused videos covering a variety of topics.You're all set to explore Beacon! If you can't find something you're looking for, contact us at training@acumatica.com, and we'll be happy to help.

We're introducing a totally new experience—Personal Books. You can create your own personal books and do much more with this functionality, which we'll cover in future posts. But first, let's look at how to find personal books.For demonstration purposes, we'll use our predefined books, which are based on our existing training guides.To access them:Go to Training. Choose a learning path and click Save to My Library. Click your name in the top-right corner.   Open Personal Books and select the one you need.   That's it! We hope you'll enjoy the new format and its benefits. Stay tuned for more Beacon tips, where we'll explore the features of Personal Books and help you get even more out of Beacon.

Acumatica offers a free Cohort Onboarding Program designed to help you and your team get the most out of your Acumatica investment. This program is offered monthly. Over a 21-day period, participants gain access to role-based learning paths, foundational Acumatica training, and one of the program's most valuable benefits, live Office Hours with Acumatica subject matter experts (SMEs). These interactive sessions provide an opportunity to ask questions, learn from other customers, and receive practical guidance tailored to real-world scenarios. Program benefits include:Free, self-paced Acumatica training Role-based learning paths aligned to job responsibilities Live weekly Office Hours with Acumatica experts Flexible 21-day access windowWhether you're new to Acumatica or looking to strengthen your team's knowledge, this program provides the training and expert support needed to accelerate adoption and build confidence. Learn more by accessing the flyer or reviewing the curriculum for all

Dear Community Member,With so much going on in the Acumatica Community I have consolidated recent activities in case you missed anything.Connect, Learn and Share Arpine Arzumanyan - Acumatica Community Featured Member for July 2026Meet Arpine Arzumanyan our Acumatica Community Featured Member for July 2026. It’s great to have you as part of the Acumatica Community ​@arpine08! Acumatica User GroupsSome new virtual groups: Construction Customer User Group, Distribution Customer User Group, Food Distribution Customer User Group, Nonprofit Customer User Group Join today!All Acumatica User Groups Product UpdatesAcumatica ERP 2026 R1 GA Build 26.100.0175.3 - July 3, 2026Acumatica ERP 2025 R2 Service Pack 1 Build 25.201.0213.5 - July 3, 2026Acumatica ERP 2025 R2 GA Build 25.200.0248.8 - July 3, 2026Acumatica ERP 2025 R1 Service Pack 1 Build 25.101.0153.11 - July 3, 2026Acumatica ERP 2025 R1 GA Build 25.100.0054.13 - July 3, 2026Acumatica Patches and Service PacksAcumatica 2026 R1 Service Pack

The wait is over—Beacon has landed! Say hello to your new knowledge destination. Read all about it: Introducing Beacon: Your New Knowledge Destination.This is just the beginning. Over the coming weeks, we'll be rolling out a series of tips and how-to guides to help you get the most out of Beacon—so stay tuned!Getting started is easy. Many resources are available without signing in, but creating an account unlocks the full Beacon experience.Already have an Acumatica Portal account? Just sign in to Beacon with the same credentials. New here? Follow these steps to create your account.Create a Beacon accountGo to the Beacon website. Click the Create an account link right under the search bar, as shown in the screenshot below.     Enter your username, work email, first name, last name, password, and password confirmation in the window that opens. Select I agree to Acumatica Terms and Privacy Policy, then click Sign Up. A 10-digit verification code will be sent to your email. It may take up

Explore the latest edition of the Diagram Album, featuring an expanded collection of high-quality diagrams designed to help you better understand Acumatica ERP functionalities, workflows, system interactions, and key processes.This release includes updated visuals, enhanced clarity, and additional diagrams to support learning, troubleshooting, implementation, and day-to-day operations. The Diagram Album is provided in PDF format, making it easy to access, share, and navigate whenever you need a visual overview of the system.How to access it:Navigate to the Acumatica Beacon (Ensure you are signed in as a customer or partner with access to Beacon). Click the Download menu item at the top of the page. On the page that appears, scroll down to the end of the list to locate Diagram Album. Select Download to begin the download process.   Whether you're looking to understand the system or seeking a quick visual reference, the Diagram Album serves as a valuable companion for exploring workflows

Starting November 17, 2026, Google will remove support for XSLT to prevent potential security risks on Chromium-based browsers (including Google Chrome and Microsoft Edge). This change will prevent Classic UI screens in Acumatica ERP from loading in these browsers. If your instance still relies on Classic UI, action is required before November 17, 2026. What is the impact?The severity of disruption depends on how much your instance relies on Classic UI. Any screen still running on Classic UI will stop loading in Chrome or Edge. If your team uses a mix of Modern and Classic UI, some workflows will be affected while others continue normally.NOTE (Updated July 2026): Acumatica has delivered a fix that allows Classic UI to continue loading on Chromium-based browsers after November 17, 2026, in the latest patches for 2025 R1 and later versions. SaaS customers on 2025 R1 or later will receive this patch automatically within the next two to three weeks. PCS customers on 2025 R1 or later need

We're excited to launch Beacon, Acumatica's unified home for product knowledge.As mentioned in our previous announcement, Beacon is now live.One place for everything. Documentation, release notes, known issues, job aids, videos, and knowledge base articles now live together in a single, continuously updated destination.Personalized for you. Browse public documentation without signing in, or sign in with your existing Acumatica Portal SSO credentials for a tailored experience.AI-powered. Beacon includes an AI assistant to help you find answers faster. It's still learning; if it gets something wrong, please bear with it as we continue improving it. Send feedback to training@acumatica.com.More personalization coming. This is just the first step. Stay tuned for deeper role-based personalization and richer AI experiences ahead.Visit Beacon today: https://beacon.acumatica.com Beacon Tips&Tricks: 

We’re excited to announce a fresh new experience for job aids! We’ve heard from customers and partners how valuable they are, and so we went ahead and reimaged a new format – while keeping the well-known and appreciated editable files as well.As part of our vision of unified, engaging, personalized education, we have created interactive, step-by-step visual guides that walk you through tasks in a clean, intuitive format. Whether you’re completing a process for the first time or just need a quick refresher, these upgraded job aids are designed to help you get through your work faster and with more confidence.Here’s what’s new:A screen-by-screen walkthrough Each step includes a clear screenshot, so you know exactly what to do Switch between pager or scroller mode depending on how you like to view steps Optimized for desktop, tablet, and phone devices— can be used on a device on handThese job aids are built to support you right in the moment of need. No training required. Just open, follo