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Hi,One user experienced a popup error stating “PXSerialChart is not defined” in the system. This issue is intermittent and occurs inconsistently in different forms. However, once the user clicks OK, the error disappears and the screen continues to work normally. What could be the reason for this? Thanks! 

If a Modern Customer Portal user (a contact of a company) is granted access to the portal, with the Customer Portal Contact Manager and Customer Portal Company Manager roles, within the portal they can view Company Profile and click Add New Contact, but after doing this, the new contact appears in the Contacts tab of the customer account in the main ERP instance, but within the portal, the user is unable to see any records listed in the Contacts section of the Company Profile:We would like to use this role to allow a nominated company contact to manage the portal users within their company, with the ability to add new contacts, revoke access to contacts who have left their organisation, change passwords etc.  The Customer Portal Contact Manager role looks like it could do this but doesn’t seem to work properly. Could this be an issue with the default access rights for the Portal Contact Manager role? 

Hello,There are two areas that I have questions about:1) My existing code logic locates my two action menu items "CREATE CUSTOMER TEST" and "CREATEVENDOR TEST" in the "Other" section of the "dot dot dot" menu (below). How can I relocate those menu items to the "Record Creation" section?2) The same code that adds the action menu items to the "dot dot dot" menu also adds the two menu items to the main toolbar menu.Is there a was to hide the menu items so that they are not visible on the main toolbar menu but still visible in the "dot dot dot" menu?Thank you in advance.Ken Severud  My code behind:  

Does anyone knows how to do 2 business events, one that fires when you put an attachment on the shipment and another one which fires when you put an attachment on the related invoice using the same GI (SO-SHP-INV GI) I am not concerened about the subscriber you can use any but I just need it to fire on both scenarios

I created a business event based on Vendor Price changes which executes an import scenariio to update a stock item custom field.  The user has delete access to both Vendor Prices and Stock Items however the business event does not fire.  If an admin changes the vendor price, the business event fires???Does a user have to have access rights to both the BE and the import scenario subscriber?  I an not aware this is required since other business event fire.

I have created a restriction group to restrict Balance Sheet GL accounts to be accessed only in one branch, this works as expected, but can we exclude one user from this group, so that the user can access all GL Accounts from all branches

Hi Everyone, When we engage with Acumatica Support, we are asked to disable our MFA for the Acumatica Support user. Our company has been hacked via Acumatica before, and we will not disable the 2FA for users. I’m surprised that Acumatica asks us to disable it for them - surely Acumatica understands the importance of robust security, right?Our current plan is to update the support account email to be the email of the specific person helping us, so they can get the emails with the authentication codes. Does anyone have any better ideas? Or know why the direction from Acumatica is to disable critical security?  

Hello,I have a scenario where when the user navigates to Customers » Print statement and click on ‘send’ the email activity pop up is generated with the default email template configured in the Report designer Template ID.  However when the user clicks on select template » replacing email body the fields mentioned with ((XXX.XXX)) such as ((CustomerDefaultBillingContact.EMail)) in the email template is not getting populated.  This is the header of the email template the user selects when changing the default template to the custom one  however, only the text is appearing on the email  I had tried to add this template to the report designer to see if the fields are populating and they do appear properly. it doesn't work only when the template is changed. Appreciate if anyone could help me in identifying the issue here and how to resolve it.  Thank you so much in advance.

We understand that In Acumatica, the "estimated lead time" is typically calculated by combining the vendor lead time that is manually entered in the vendor details with any additional lead time days that are manually entered on the inventory line item itself and then displayed as the estimated lead time for that item.  Based on the information we've found so far; it seems that the manual process mentioned above is the only option. For companies with large inventories, numbering in the tens of thousands, automating this function is essential.Our questions are:Does Acumatica have logic that automatically calculates estimated lead times.  If so, how do we go about setting it up?For example, instead of manually updating the lead time on both the vendor master record and the item master under the vendor tab, is there a way for the system to automatically calculate the average lead time based on PO issue dates vs PO receipt dates?  Our goal is to eliminate the need for customers to manually

Hi,Is there a release date for SP1 for 26R1?  I couldn't find any details. 

We just found out we cannot print drop-ship POs once it’s been received while being in the PO. Does anyone know the reason? We have a work-around of reopening the PO and printing, or using the Printed Form in the PO list screen. 

Hi there everyone,Our company recently upgraded to 26R1, we noticed a few bugs here and there, but one that seems to be prevalent is an issue with the autocomplete box.  For example, when typing in an item into the Sales Order screen, typically a box automatically comes down, giving you different autocomplete options to choose from. However, now it is only loading the first 15 rows of that, and then showing only blank rows afterwards.This happens both on the Classic and Modern UI, and it happens for all fields that can be auto completed, like Inventory ID and Customer. Each time it shows the first 15 results, and then the remaining populated rows are blank. If you click on one of the blank rows, something is actually entered in, it looks like the text in the autofill box is just invisible to us. Has anyone else experienced this?

Hello, We are having customers report that invoices that are emailed out of Acumatica are being received more than once. We click the email button only once, the activity shows one email sent on the invoice page, the All Emails page shows the invoice only sent once, but then our Postmark Server Log shows it processed one second apart.What could be causing this? We restarted our server last week hoping the reset would alleviate the issue, but it did not. ​

Hi community!Does anyone know of a package, or a bundle of advanced Acumatica reports available to the community members or for sale by a partner? Outside of the out-of-box ARM reports and generic inquiries.Thanks! 

hello all,We have the AI Assistant feature from 26R1, however I would like to know if anyone has experimented it, and how?Thanks.

Hello all,In the previous versions of Acumatica we had the functionality, for instance that if we have an item lets say AAComputer and if a user tries to add a new item in the Inventory ID field, as soon as the characters are entered Acumatica displays the relevant results. So if the user enters AACOMP, Acumatica displays the result for the existing item in the search result.Here the user isnt making use of inventory lookup, but just typing in the characters and it displays the items that already has the keyword.However in the current versions, its not working at all even after enabling the full text search. Is there anyone else facing the same issue? Regards.

I have a contact that I have marked inactive.  Yet when try to send an email and I start typing, the autocomplete still shows that inactive contact.  Also if I click on the lookup on the “To” line of the email activity the inactive contact appears there as well.I know you can turn off autocomplete under the user profile, but I do want autocomplete on.   Is there a way to remove past autocomplete entries so it “Forgets” the contact which is now inactive who I may have emailed before? Is there a way to change the Lookup so that Inactive Contacts are not listed?Seems like code(logic) should filter out inactive contacts. 

Hello all,I would like to know if we can prevent de-duplication or inserting/saving of incorrect keywords. For instance there might be an item ID = LAPTOP, and any other employee would go ahead and create a same item but with incorrect keyword = LEPTOP. How can we prevent such scenarios in Acumatica?

I have not experienced this before.  I am logged in as ADMIN with customizer etc. roles.I cannot get anything to come up in the DAC browser.This is just an example.  I cannot open any DAC.Click here: 

Good morning all,i am working to add an attribute in the Lot/Serial number setup screen and run into a CSSCreen Attribute error. Has anyone run into this or know how to fix it? I have tried creating a new lot/serial item and still get the same result. Please help. Thank you. 

Hi everyone,I am troubleshooting an issue in Acumatica where certain Contact records time out when opening the Contact entry screen.The Contacts list screen had a separate Generic Inquiry issue, which I was able to correct. The GI had an invalid condition:Contact.UsrCustomerLocationID <> MAINUsrCustomerLocationID is an integer/custom LocationID field, while MAIN is the LocationCD/substitute key. I corrected the GI by joining the Location table to Contact using:Contact.UsrCustomerLocationID = Location.LocationIDContact.BAccountID = Location.BAccountIDThen I changed the condition to:Location.LocationCD <> MAINAfter that, the Contacts list screen started loading correctly.However, I am still getting timeout errors when opening certain Contact records directly on the Contact entry screen. The screen opens blank and then throws an execution timeout. The trace points to Acumatica duplicate validation / duplicate entity loading:Microsoft.Data.SqlClient.SqlException: Execution Time

Our inventory items are valuated via FIFO. I have some items that ended up getting a $0 unit cost, but those items are layer #2 in our cost layers and I’m unsure about what I need to do in order to change that unit cost. For items where the $0 was the first layer I could just issue out the item and do a receipt with the new unit cost. Yes, I am aware that it would move that cost layer down to the bottom of the list which is okay in this scenario.If I need to change the second layer do I need to do 2 lines in my issue, remove enough inventory to relieve the first layer and then do a second line that issues out the 2nd layer, and on the receipt receive enough that mimics the first layer at the original unit cost and then a second line that has the adjusted unit cost?I have read that it is recommended to do adjustments to change unit costs but I find that those changes are not reflected in the cost layers GI.

Is Acumatica doing away with direct carrier integrations? (We’ve always used our own UPS account and a stamps.com account for USPS.) We recently were told that we need to switch to an Easypost account.  However, everything I see online only talks about Acumatica discontinuing direct integration with FedEx..Easypost hasn’t been an easy transition, yet.  It’s been a week and I’m still waiting for an email reply from tech support.We’ve also had issues adding funds (taking 5 days to post.) I’m just wondering if acumatica is in fact stopping direct integration with UPS/Stamps? Thanks..

 Can anyone confirm this works for them in 26 R1?