Everything Else

Hello,I’ve enabled the new Modern Customer Portal but when I log in as admin or a Customer Contact with user and roles assigned nothing displayed.The Portals record has been configured.Anyone have ideas on what could be the issue?  I’ve tried with the classic Portal Enabled and Disabled and nothing changes.Tried with classic on/off.Various roles tested also, all on/off, etc.Portal configured.

We understand that In Acumatica, the "estimated lead time" is typically calculated by combining the vendor lead time that is manually entered in the vendor details with any additional lead time days that are manually entered on the inventory line item itself and then displayed as the estimated lead time for that item.  Based on the information we've found so far; it seems that the manual process mentioned above is the only option. For companies with large inventories, numbering in the tens of thousands, automating this function is essential.Our questions are:Does Acumatica have logic that automatically calculates estimated lead times.  If so, how do we go about setting it up?For example, instead of manually updating the lead time on both the vendor master record and the item master under the vendor tab, is there a way for the system to automatically calculate the average lead time based on PO issue date

We are testing the modern UI in 2025R2, and are no longer able to drag a file from Windows Explorer on to an Acumatica screen and have it upload to the Files area.  When trying this, the file appears to go directly to the workstation's Downloads folder.So far, to make it work we have to click on Files, then drag and drop to that window.  This is a minor inconvenience, but I couldn’t find anything on it in the 25R2 release notes so wondering if we are missing something.  Anyone else seeing this or aware of documentation on the change?

Hi Community, Acumatica seems to have recently inserted new Roles that do not follow their normal naming convention nor have any sort of information for their descriptions. Does anyone know when/ why these roles were added? And what their access is to the system?Thanks,RJ

I have a sales order that i have processed through into shipping and invoiced. the shipping and invoiced status both show completed/closed  but going back to the sales order it shows as ‘Open’ and not ‘completed’. I have put the order on hold and clicked off the check box under the completed column and have also clicked on ‘complete order’ under processing and still will not change the status of the sales order to ‘complete’.How can this be resolved in order to show status ‘completed’. Please help. 

Hi, good day!Does anyone know about outbound IP whitelisting on Acumatica server? Can someone please share their knowledge about this.Thank you so much!

HelloI created a snapshot in full mode and successfully restored it in my local development environment. However, when I log in, I’m unable to view the complete data and other screen.Is there any permission I need to check while creating the snapshot? The below is my local instance.Acumatica Verison:25.100.0054 

HiI wonder if you might be able to help me.I have a set of email accounts setup in Acumatica. Each with its own purpose. One manages invoice PDFs going into the Accounts Payable area, one is for Invoices when they are sent to customers. One is for when customer service want to correspond with a customer but have it recorded directly in Acumatica.However, I notice that a user can select any one of these email accounts when they try to generate an email in Acumatica to send to the client. (see screenshot) Is there a way to restrict which email addresses a user can select in this Email Activity screen? perhaps through workgroups or something like that? EG if the accounts team are emailing a customer I want them to select and use the accounts payable queries account but when a customer service agent is contacting a

I’m trying to setup new bank feeds for WF commercial accounts but cannot find the right institution in Plaid or MX. An article from last year mentioned using the MX Bank Feed Type… but Wells Fargo CEO is not an option. Not sure if something changed on the MX side of things or I need to search for it a different way, I tried just about all I could think of. Using the Wells Fargo institution with my credentials does not work since the sign in page is different for commercial accounts.  

The dashboard parameter for “default” value of @me, no longer works after an upgrade from 2022R2 to 2023R2   Instead I added the filter to each Widget/Generic Inquiry on Dashboard, but client prefers the parameter because it allows user to toggle back and forth on the owner list of name.Any ideas would be appreciated

We have stock items that do not need to be checked into the system in some instances, and others they do need to be checked in. If we raise a purchase order with these stock items, is there a way to not check them in and close off the purchase order?  For additional context, when we were setting up our system, our consultant helped us set up the following manufacturing flow. We have an item that undergoes manufacturing steps at 3 different suppliers. To track the manufacturing flow, we created a BOM with the main part being machined as a stock item and then the subsequent steps are non-stock item services provided to the stock item. I have included a little table below to describe the process. Should I start receiving these goods/not backflushing them?

I’m wanting to be able to setup what is a “Shared Mailbox” in Office 365 as a system email account.I’ve found this post that says it is possible but I’m not sure how the authentication would be setup as a shared mailbox doesn’t have a ‘password’ and is accessed via another user logged in who has permission.. How We Process Email Inside of Acumatica: Start to Finish (cs3technology.com) I’m assuming it would have to be POP3 and not IMAP potentially?

Hi everyone,Has anyone tried creating a business event from a custom screen? We attempted using a GI as a workaround by pulling data from the audit history, but the business event still isn’t triggering.Thank you!

Hi Team,We have encountered an issue with the Browse button in the custom screens. The button is not functioning in the Modern UI. In the Modern UI, it should allow us to upload the file in the same way as it works in the Classic UI.Please refer to the attached screenshots and files.Screenshot 1: Customer screens Classic UIScreenshot 2: Customer screen Modern UI: We are using the following HTML, TypeScript, and Views files in the Modern UI:KNMC5023.html<template>    <!-- Upload Dialog -->    <qp-upload-dialog        id="UploadPackageDlg"        key="UploadPackagePanel"        session-key="KNMC5023

BackgroundI am trying to automate an attribute update using a Business Event triggered by a Generic Inquiry and processed through an Import Scenario. I am running into a challenge with updating a multi-select combo attribute without losing the existing selections. ScenarioI have the following setup: One master attribute called “Site Access”, which is a multi-select combo attribute on a Business Account. Multiple site-specific attributes (one per site), each storing a Conversion Factor. These values are maintained manually by users.

Hello, we’ve came across an issue when using the carrier UPS Ground, it does not allow us to create more than one box in an order. We tried it with FedEx and we’re able to.We also tried to update the label format from PNG to PDF and ZPL but still didnt work.Can you help us with this, thank you! 

​ Hi Team, We are experiencing an issue in the custom screen: the success message is displayed in red color in the Modern UI.It should be displayed the same way as in the Classic UI. Please refer to the following files/screenshots:Screenshot1:Setup Parameters screen – Classic UI Screenshot2:Setup Parameters screen – Modern UI The files we are using for the Modern UI are:KNMC1010.html <template>    <qp-tabbar id="tab">        <qp-tab id="tabMagento" caption="Magento">            <qp-template id="Magento_form" name="1-1" class="equal-height label-size-m">

Hello,We left quickbooks and switched to Acumatica.  A feature in Quickbooks that we miss is the ability to see if a quote or invoice was viewed (screenshot below).  Can we know if a customer clicks on a quote or invoice in Acumatica? 

I’m editing the email template for Dunning Letters.I want to include a sentence that has the due date for the overdue balance. 14 days from the day the letter is sent=Today()+14 isn’t something that works when I add it into the template’s email body. What’s the trick to get this to work?

We are experiencing issues with push notifications firing successfully but not being received on the mobile app. This was first identified when our clients wanted to enable multi-factor authentication, and upon investigating, we found that in our demo environment we could successfully create notifications but we didn’t receive them either. Here is a test notification I created that fires successfully, but no notification is received. We tested with multiple mobile devices, all with the notifications turned on for the Acumatica app, but nothing is received and the system shows no errors??   

We’ve found a part on Create Purchase Order suggesting a order of 50 parts under IN Replanned. However, this part already has 88 units in stock, and SS is 10 and Reorder point is 20. Why is this part appearing here, and what does IN Replanned even mean?

Is there a way to run turnover automatically? I see automation schedule as a option for turnover, however that sets the period to be one defined value, meaning that the schedule will break when the month starts. Is there a way to keep this program running indefinitely? 

Hello, I am trying to create an “On hands” report for our offsite locations. I would like to show each offsite location in a column and to only show the inventory in that location. I wrote my formula as =([INLocationStatus.LocationID]=CONTAINER1) but this obviously is not correct as I am seeing the current on hand values across all locations. Any ideas on the formula to use to accomplish this goal?  

In the Project record, we have added dropdown fields for Project Administrator and Project Coordinator based on position. The existing Project Manager field is also a dropdown based on position. We want to restrict access so that these users can only view projects assigned to them and not see other projects. What would be the best way to achieve this? Thanks