Everything Else

Hello,I have a requirement where if a case lies under Pending Customer status for more than 2 days it should trigger an alert to the Case Owner. How can I set this up in Acumatica?

   I’m trying to set an Automation Schedule for the Recalculate Customer Balances mass-process screen. The client hasn’t locked any periods, so the filter defaults to the first period in the system.In 24R1 I could use the Relative checkbox to adjust the period. In 25R1 Acumatica got rid of the box and says the date-relative options can be used, but I can’t enter @PeriodEnd in the Filters to Apply tab.Is it a permissions thing or roles?Release Notes2024R1 Auto. Schedule2025R2 Automation Schedule 

Hi Community, Trying to enter a new Task, and running into this error. Has anyone ran into this before? I cannot find any documentation on it.Cheers,RJ

Hope this is okay to post here. I co-host a podcast called The ABCs of ERP & Beyond with Nirav Shah (an Acumatica VAR at AdCirrus ERP). We've been publishing episodes every two weeks since early 2023, and Acumatica features heavily throughout.We cover things like:Real go-live experiences and implementation war stories Acumatica Summit recaps and new release breakdowns Practical how-tos and demos within Acumatica Broader ERP topics that apply regardless of platform — from project team structure to go-live riskWe try to keep it honest and practitioner-focused rather than vendor-y. No fluff, no sales pitch — just two people who work in and around ERP talking through real scenarios.If any of that sounds useful, you can find us here:Apple Podcasts: 

Hi All,We are trying to enable the audit history on the Sales prices screen AR202000.  We have it configured but when opening the audit history from the screen’s tools menu, nothing happens visually but when trying to navigate after, the site is slow and unresponsive until you close the browser window and reopen.  Does anyone have any insight as to what the issue might be? 

Has anyone else had connectivity issues recently when trying to connect or work in the mobile app when they know that they do in fact have WiFi/cellular connectivity?  When the error occurs the user is able to open a website in Chrome to confirm that they do have connectivity. This seems to be a new issue in the last couple of days, and all of the reports so far have been on Android devices.  It is affecting more than one of our customers on different Acumatica instances.    

Hi,I’m publishing an eSign customization package in a sandbox (version ). The process validates successfully, then gives the following error on publication. Everything publishes OK without that package selected. What does it mean?[2025-04-22 23:34:06.571] npm run build failed with output:> screen@0.1.0 build> cross-env node --max_old_space_size=6144 --optimize_for_size --stack_size=6144 --trace-warnings ./node_modules/webpack/bin/webpack -- --env production --env tenant=[REDACTED] screenIds=SM202510Publishing customization FAILED

Hi community, I am trying to setup a few financial reports to email weekly out of the system, and I know I need to save the template and then schedule the template. The issue I am running into are the financial period parameters. Is there a way to set a template that dynamically pulls in the current financial period so that I can then put that template on a schedule? Otherwise, I don’t see a way around having to create a template for each period which wouldn’t work in the long run. Thank you,RJ

** Admin update Feb 24, 2026: see post by Doug Johnson with the Modern Portal Admin Guide for step-by-step installation instructions **Hello,I’ve enabled the new Modern Customer Portal but when I log in as admin or a Customer Contact with user and roles assigned nothing displayed.The Portals record has been configured.Anyone have ideas on what could be the issue?  I’ve tried with the classic Portal Enabled and Disabled and nothing changes.Tried with classic on/off.Various roles tested also, all on/off, etc.

We’ve found a part on Create Purchase Order suggesting a order of 50 parts under IN Replanned. However, this part already has 88 units in stock, and SS is 10 and Reorder point is 20. Why is this part appearing here, and what does IN Replanned even mean?

Hi,  I am adding a pop up note in one of the customer.  Should this pop up note can also be displayed when creating project?Currently it does not show the pop up note and wondering if this is just normal not showing up in creating project.  Thanks 

We are experiencing issues with push notifications firing successfully but not being received on the mobile app. This was first identified when our clients wanted to enable multi-factor authentication, and upon investigating, we found that in our demo environment we could successfully create notifications but we didn’t receive them either. Here is a test notification I created that fires successfully, but no notification is received. We tested with multiple mobile devices, all with the notifications turned on for the Acumatica app, but nothing is received and the system shows no errors??   

Hi, I just realized that the system stores the date and time in UTC. I need to display the Created Time in GMT.What formula can I use in a Generic Inquiry (GI) to convert the UTC time to GMT?Thanks!

We are wanting to create a new tenant as the new company is not financially related to the other.   I want to copy the structure but not the data.  can someone provide the steps to copy the tenant to a new

I was trying to test out the new capabilities of sending multiple documents in one email and it created multiple emails instead of one.  I didn’t have an email template so that might be the issue, however I get an error when I created and attached a template. After attaching the template, I get an error “There is no active notification source to process the operation”.I had both check boxes clicked, Send documents in One Email and Combine Into One file.  I looked at enable/disable features and I didn’t see anything that specifically said Print/Email Sales (or Project) Quotes form.  I also noticed the date range doesn't do anything. I didn’t see invoices and quotes on any of the same screens so not sure how this works entirely.  The release notes states “Good news for sales and project managers: You no longer need to send multiple invoices, quotes, and orders one by one to a customer or prospect. In Acumatica ERP 2025 R2, you can attach multiple documents to one email f

I am setting up a daily email for tracking information on Invoices that have been released and have a date of “today”.  My GI is working, the Business event runs manually, but I setup the schedule and it is not running.  It sends but sits in the “Pending Processing” and as soon as I open the BE, the emails pop into my email (I’m testing all of them to my email for now).  Any answers?  

Hi, good day!Does anyone know about outbound IP whitelisting on Acumatica server? Can someone please share their knowledge about this.Thank you so much!

I have this purchased item that is also used in bills of materials. I’m wondering why inventory planning is allowing us to have a negative “projected on hand quantity” when I am asking for a safety stock of 2,200?  

How do I limit a user’s access to just a specific branch?

Hello,I have a scenario where when the user navigates to Customers » Print statement and click on ‘send’ the email activity pop up is generated with the default email template configured in the Report designer Template ID.  However when the user clicks on select template » replacing email body the fields mentioned with ((XXX.XXX)) such as ((CustomerDefaultBillingContact.EMail)) in the email template is not getting populated.  This is the header of the email template the user selects when changing the default template to the custom one 

Summit 2026 Breakout Session Presentations - Consolidated  

Is there a way we can access the slides from each class we took after the Summit is over?

Summit 2026 Breakout Session Presentations - Professional Dev and Women in TechAttached are PDF versions of the PPT presentations from our breakout sessions. Leading Change: Strategies for Driving Transformation in a Dynamic WorldCareer Development: Purpose Meets Potential –Your Blueprint for SuccessCareer Development: Landing Your Dream Job 

Summit 2026 Breakout Session Presentations - Core PlatformAttached are PDF versions of the PPT presentations from our breakout sessions. Accounts Payable: Streamlining Accounts Payable with AIAcumatica Payments: Speed Meets SimplicityCRM 101: From Login to Leverage—Unlocking CRM PowerCRM Opportunity Management: Strategic Sales Pipeline Management in ActionFinancials: Detecting Risks Before They Become ProblemsMonth-End Close: Practical Tools to Speed Up and Strengthen Your CloseInsights from SMB Leaders: Practical Steps for Driving GrowthOperational Leadership: Panel Discussion on Driving Excellence in a New EraPayroll: Managing Costs and Achieving Clarity with Payroll PrecisionProduct Roadmap: Give Input, Ask Questions, and Vote on Acumatica’s Next Great FeaturesReporting: Modifying Financial Reports with ARM …and ExcelAcumatica Retail Edition: Ask the Experts Connector Forum