Acumatica product questions which did not fall into any other category
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Customer with Acumatica Direct Support plans, this video is for you.It describes how to create Acumatica account and how to submit cases to Acumatica Support Team.
Hi, All I am trying to update the UDF in the customer form. But when ever I am trying to use PUT API. It showing me the the Customer.AttributeAGDCRAN is not available in data set. I have also extend the API and populate this field in customer>>Attributes As you can see in below screenshot. I create AGDCRAN from attributes. Can anyone help or guide me how can I update this UDF using PUT API. http://accumaticaInstance/AcumaticaSB/entity/AGRAN/22.200.001/Customer?$select=CustomerID&$custom=Customer.Attribute.AGDCRAN” but this query is not updating the UDF. There are other Attributes also.Below is the body AGDCRAN is the udf{ "CustomerID": { "value": "0018293851" }, "custom": { "Customer": { "AGDCRAN": { "type": "CustomStringField", "value": "Apple jam 8 oz." } } } }
Hi All, I have created one user define field and I want to get/put from Acumatica API but the problem is I dont want other data to be look in API. I have created User Define field in Customer Screen So how can I give permission to someone to just read and write That field and nothing else. Please help
Is there an existing report in Acumatica that calculates the Average Days to Pay for Customers? Needing a report that shows the metrics of payments for our Net 30 accounts.
Hello! There are five companies in my tenant and each of them are using Customer Contracts for same customers. Currently it does not restrict customer contracts between companies. Is there any way of doing this?Amanda
Our client started testing the DocuSign integration in a testing sandbox with 23.117.021 and a DocuSign developer account this summer and everything worked. Now, they are currently testing their 24.110.0017 upgrade and the DocuSign 24R1 package using their DocuSign Business Pro account. Everything is the same for them from creating the file in the Sales Order screen, moving through to File Maintenance and then ESIGN. However, now when they press send, an error appears “ An item with the same key has already been added.” After reviewing the code, it appears to be using the DocuSign API to send, and we can’t see anywhere else on the Acumatica side that could be generating the error. Does anyone know how to resolve this error?
We’ve tested with one customer successfully and now with another we are getting this error: TX Error: Failed to get taxes from the external tax provider (Avalara).I’ve confirmed the following:Customer is set to Avalara Tax Zone is set to Avalara Shipping address is populated Same GL accounts as previous customer with successful callAny other settings that I should check?Thanks
I have an issue below. it occurs couple times a day randomly and everything normal after 5-10mins. Any advice about this, where I can start to look at and review.Thank you.
Hello all! Some client are reporting that their clients are receiving their AP EFT Remittance as .dat and not .pdf.Some measures I took were to force it in Acumatica to the following settings : I also verified the Business Event and it is set to PDF. Is there something I’m missing?
If we have our system set up to auto generate lot numbers for multiple stock items, will Acumatica create a unique lot number for a stock item compared to all other lot numbers or will it only be unique within that stock item?For exampleWe receive in stock item #1 and Acumatica assigns it a lot number of 0001, if we receive in stock item #2 will it receive a lot number of 0002 or 0001?Thanks!
I was hoping to get my field service reps in a position that they could essentially place orders through Acumatica, and admin would have an approval workflow to review and approve the order into production. Native Acumatica sales order module is just too many steps for the field reps to have to do Currently, they just have an app where they select a customer, a product, and the quantity, and that order request gets emailed to the respective admin team. The hope is that there’s native functionality in acumatica that can replace our current app. Anyone have any insight? CRM module possibly?
I created a snapshot using the option of “Settings Only”I created a new tenant.Imported the snapshot and restored it.I have stock items in my new tenant. I was expecting to only see the settings in the new tenant, not data.Any thoughts?
Hi all, we recently added a new order type because we changed e-commerce platforms. Previously, our web orders were prefixed with “SO” like our normal phone orders. With our new ecom orders, we created a new “WO” order type so we could reset the numbering sequence, and also to differentiate from our regular SO orders.The issue -- when we go to choose a web order from the Package Label report (ScreenId=AM625006)When I type “SO” into the search field, I see all available SO orders… when I type in WO, it shows no results. HOWEVER -- if I type in the exact WO order number, I can print the associated… it’s just that it doesn’t show in the search results. Any thoughts/ideas?
Hi, Following an update overnight my dashboard graphs spotted working. I have created/modified reports and have been able to recover most of them. I have an odd issue with the system automatically sizing my doughnut graphs:my Gender Breakdown graph is perfect Home State graph (without a popup legend, as a test) cuts off the names of the states at the top Employment Status graph (with popup legend) also cuts off names at top and sides.Also of note, the size of the doughnut are different.All parameters are the same. How can I fix this?
Can someone please assist? Thanks
My company uploaded stock items into warehouse A. After a little bit of time we decided to make a warehouse B and transfer those stock items into that warehouse. Now I’m finding those stock items still hold a line in the Warehouse A’s Storage Details by Item Warehouse Location GI. How do I remove these records from the old warehouse location details?
Has anyone encountered: “Error: An unexpected error occurred invoking “startTwoFactorPipeline” on the server.”?
