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Configuration and Installation

Assignment Maps and Approvals, Workflow Automation, Security, System Configuration, Licensing and other onfiguration questions

  • 999 Topics
  • 3,666 Replies
999 Topics
F
Jr Varsity II
fmrubi11Jr Varsity II
asked in Configuration and Installation
Error Connecting after Upgrade from Acumatica 2022R1 to Acumatica 2023R2

Facing attached error after upgrading my enviroment from 2022R1 to 2023R2Database is MySQL 8.0, Windows 2019 server Standard Insufficient stack to continue executing the program safely. This can happen from having too many functions on the call stack or function on the stack using too much stack space. Any Help Appreciated

194
Nilkanth Dipak
Semi-Pro I
R
Varsity III
rhooper91Varsity III
asked in Configuration and Installation
Approve Button on Notification Template to External Entity

Hello, Before I go down this path, I wanted to know if it would be a viable solution to add a button in an email to approve or reject a document based on selecting the link. I have been able to get an elementary version of this to work through sending certain text in an email for intake but the client wants to get more sophisticated with an actual actionable button. I believe this would be possible with some variation of the portal- they click the link, brings them to the portal, they can approve- but not all customers will have an access. So ultimately I need to be able to get a response back without the need to authenticate. Any input or experience on this topic would be greatly appreciated!

2616
E
Freshman I
S
sam64
asked in Configuration and Installation
Email Attachment

Adding files attached in header files section of the particular order in the Purchase order email template automatically and option to remove before sending the emailfor eg the PO has two files attached, but when we get into the email template, we are again forced to add the two attachments along with the PO document which is redundant.Anyways it can be done.

1742
L
Freshman I
A
Freshman II
adaughenbaugh95Freshman II
asked in Configuration and Installation
Sales Order - Pickup Ready Notification

My business has some customers that come and pick up their orders. Shipping would like to automatically notify them once the order is picked and packed. Currently, we select Customer Pickup as ShipVia, it allocates, picks, packs, then sits in Shipping status until someone notifies Customer Service it is ready for pickup, then they contact the customer. Once the customer picks up the product it moves from Shipping to Completed - for inventory and order tracking purposes. I thought I just needed to create a conditional Automation Schedule based on Status and ShipVia for a Business Event for an Email Notification - (new type). It will not let me tie the Automation to the Business Event. I get this warning on the Automation Schedule, but as you can see my Business Event is set as active, and it is saved.

264
craig2
Pro I
R
Varsity III
ranjithduraisamy72Varsity III
asked in Configuration and Installation
External application expiry date

While create an external application with google account. Expiry date is automatically default to Current date. How to change the expiry date of an email account.

262
R
Varsity III
J
Jr Varsity II
jvarughese23Jr Varsity II
asked in Configuration and Installation
After Installing Report Designer from the new Build 24.204.0004/ Not able to connect to any databases

2734
J
Jr Varsity II
M
muhievloggerenberg83
asked in Configuration and Installation
Portuguese translation in Acumatica

Hi All Did anyone translated Acumatica in Portuguese yet? Regards Muhie

70
M
B
Jr Varsity III
brucewarrell96Jr Varsity III
asked in Configuration and Installation
Email Security

Using 24R2. I have a purchasing group who emails their POs to vendors via a Purchasing email account in Acumatica. The purchasing group does not want the sales team to be able to open the purchasing emails. The sales uses a different email account to send sales related emails. The sales team does have view only access to vendor records. I’ve tried row level security to no avail. If I could control (automatically) access to attachments, that would work, but it seems the access permissions are propagating from the email activity screen. Ideas?

70
B
Jr Varsity III
T
Freshman I
tonym68Freshman I
asked in Configuration and Installation
Upgrading from Retired Version to Current Version

Hi, We have an inherited client that is on 22.214 and needs to go to 24.210. I know there’s not a direct upgrade process and there will be a couple steps in between. I * think * the path is this: Current Version Build Update Intermediate Version Final Version 22.214.0019 22.223.0007 23.120.0004 24.210.0019 My questions are these: Do I create a sandbox for just the 24R2 version, or do we have to test in each? Does Acumatica process the upgrade sequentially in one evening, or will the client have to ‘live’ in each progressive version for a particular period of time? I haven’t processed an upgrade like this and want to be as efficient with the client as possible. Thanks!

203
P
Acumatica Employee
armand12
armand12
asked in Configuration and Installation
Acumatica Support - Public IP Addresses / Ranges

Hi everyone, Frequently we have a need to collaborate with Acumatica Support on cases where they require access to our private cloud environment & subsequently our client sites. Does anyone know what the IP addresses (ranges) are that Acumatica Support uses so that we can lock it down on our firewalls? It poses a risk to our infrastructure to just allow access from everywhere. Best,

220
armand12
nhatnghetinh
Captain II
nhatnghetinhCaptain II
asked in Configuration and Installation
How to enter Hours/Minutes with DateTime Control Type Attributes ?

Hi ALL, How to enter Hours/Minutes with DateTime Control Type Attributes ? Best Regards, NNT

70
nhatnghetinh
Captain II
U
URKIDDING
asked in Configuration and Installation
Turn legacy Exchange Online tokens on or off

where do I Turn legacy Exchange Online tokens on or off?

191
WillH
Varsity II
davecrewe17
Freshman I
davecrewe17Freshman I
asked in Configuration and Installation
Full-text search warning will not clear

Hi all, I have a local instance set up for training (Build 24.112.0026), and I am seeing the following message on the Transactions and Profiles tab after performing a Universal Search: The search by a phrase or a list of keywords might not work because the Full-Text Search feature is not enabled. Contact an administrative user to enable the feature. I have run ‘Process All’ on the ‘Rebuild Full-Text Entity Index’ screen, and I have also tried the ‘Restart Full-Text Search’ option, but I am still seeing the warning. Anyone seen this before or know how to deal with it?

29016
aslagle96
Freshman I
M
Freshman I
mlewis1Freshman I
asked in Configuration and Installation
Reverse (descending) requisitions in mobile view

All, I would like the GIs to come over in descending order as the GI does. Is this a customization? Thanks, Melissa

497
dcomerford
Captain II
Naveen Boga
Captain II
Naveen BogaCaptain II
posted in Configuration and Installation
Outlook - System Email Account Setup Failed

Hello Everyone, We are facing an issue while conguring Outlook email account but getting error “ The mail receive has failed. NO LOGIN failed. ”. We have given valid credentials and other parameters but still getting this issue. Can anyone help me on this? Please find the screenshots for reference.

440031
JamesMc
Freshman I
G
Freshman II
gparrales50Freshman II
asked in Configuration and Installation
Bills and Adjustment Acumatica 24R2

In Bills and adjustments, when an invoice is created and any supplier is selected, an item is automatically entered. What is desired is that a default item does not appear. Can you help me please?

311
nhatnghetinh
Captain II
T
Varsity II
tahayabaliVarsity II
asked in Configuration and Installation
Acumatica INstance not running

Hi guys, I have configure acumatica instance for the first time. everything goes smooth but when i tried to run the website its taking long long time to load and then this error and still loading sign. What should i do in this case? Please guide

483
T
Varsity II
G
Jr Varsity III
grillevanJr Varsity III
asked in Configuration and Installation
Deactivate Company/Branch- Affects on Financial Reports in ARM (Past Years)

Good day, I have been deactivate one of Company/Branch in our tenant. (We don’t have any customizations.) I know I have uncheck the Warehouse first and the deactivate the company (which is set up with no branches). I am looking information on 1) how this will affect the Financial reports? Open documents? Open Payables? and AR Aging?, etc. The main goal is to strict users from entering new orders and transactions. I know management and financial reporting is my concern. I assume the consolidated reports will not work now for the old branch? Correct? How about Velixo? Any guidance would be greatly appreciated.

151
nhatnghetinh
Captain II
P
Pokelex
asked in Configuration and Installation
Print job gets created twice

Hi lovely people, we use the Acumatica Device Hub to print shipping labels automatically from our ERP. Unfortunately I didn’t set it up myself, so I don’t know if some option is not set up correctly. The problem is, that the Print job get’s created twice most of the time, so the shipping label gets printed twice. Here is the xml configuration code: <?xml version="1.0" encoding="utf-8"?><configuration> <userSettings> <Acumatica.DeviceHub.Properties.Settings> <setting name="Login" serializeAs="String"> <value>placeholder</value> </setting> <setting name="Password" serializeAs="String"> <value>placeholder</value> </setting> <setting name="AcumaticaUrl" serializeAs="String"> <value>https://cookline.haufe-x360.app/</value> </setting> <setting name="Queues" serializeAs="String"> <value>[{"QueueName":"PACK2LABLE","DeviceHubID":null,"PrinterName":"Label PACK2","NumberOfCopies":0,"PaperSize":-1,"PaperSource":-1,"Orientation":-1,"Scale":0,"RawMode":false,"MaxLoadingThreads":0,"MaxPrintingThreads

241
darylbowman
Captain II
L
Freshman II
ldjmarcogFreshman II
asked in Configuration and Installation
The View Document button is disabled.

While is Stock Item - Inventory Allocations Table I can double click on whatever is on the Reference Nbr. field and the order will be displayed in a new window, but another user gets this: Where can I find this setting?

1005
B
Jr Varsity I
A
Freshman I
aminerdFreshman I
asked in Configuration and Installation
Attribute ID Error

Hello! I am trying to add an attribute to a business account class and am receiving an error message. Here is the attribute. Here is the business account class I am trying to add the attribute and the error message 'Attribute ID' cannot be found in the system. It also does not appear in the search box Please let me know how I can properly ad this attribute to the business account class. Thank you!

798
J
Semi-Pro II
S
Freshman II
shuangFreshman II
asked in Configuration and Installation
Error: Database could not be accessed

Currently I am using CLI to spin up an Acumatica EC2 instance. I am getting this “Database could not be accessed” error despite having my Web.config set up properly. I am using SQL Server Authentication, not Windows Authentication. I believe the Acumatica instance is connected to the database server. In my Web.config: <add name="ProjectX" providerName="System.Data.SqlClient" connectionString="Data Source=[DBServerName];Initial Catalog=[DBName];Integrated Security=False;User ID=[UserID];Password=[Password];Encrypt=True;trustServerCertificate=True" /> Assume all the values in brackets [] are replaced with their respective values. When performing database maintenance, the maintenance proceeds, but I get the following error at the start: [22:23:55 ERR] The database cannot be upgraded because of the following errors: Table AppRestartRequest does not have a primary key. Primary key is required for every table in the database. Table DispatcherSettings does not have a primary key. Primary key

445
S
Freshman II
S
Freshman I
s3raph777Freshman I
asked in Configuration and Installation
U100 Dataset Sign-in Issues: Admin

Hello, I am having some issues with the U100 training data set. When trying to log into the admin account with the default account info - admin for username and 123 for the password, I keep getting an error message of Invalid credentials. Please try again. Is there any way for me to create an identical role/sign in with the same permissions within the U100 dataset in a local host without having to sign in with this account? I am trying to use this set for testing purposes. I tried redownloading the U100 dataset and creating a completely new instance with the configuration wizard, but the same issue is occurring when I attempt to complete it this way. Any advice/work-arounds would be appreciated

496
D
Semi-Pro III
D
Freshman I
DanaAGIFreshman I
asked in Configuration and Installation
Fortis Pay >99 Items Error

We recently switched to Acumatica Pay/Fortis and are now receiving an error for invoices that have >99 items. We had a similar error with Avalara and they had to update their hardcode to Allow us more line items, is the solution with Acumatica similar? Please advise how we can resolve this.

251
KushaniPerera88
Acumatica Employee
B
Freshman I
bguzman43Freshman I
asked in Configuration and Installation
outlook email error - TCP Client Connection timeout

Getting a connection timeout error when trying to test the outlook setup. I’ve gone through all the steps and can login but when I click ‘Test’ I get the following: Its not getting to the server at all, I’ve got port numbers 443 for incoming and 80 for outgoing (confirmed by the client) I tried changing them to 993 and 587 respectively but that yielded the same result. There is no MFA on the account either. Any ideas what I can try to fix this?

582
C
Acumatica Employee

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