Configuration and Installation
Assignment Maps and Approvals, Workflow Automation, Security, System Configuration, Licensing and other Configuration Auestions
- 314 Topics
- 1,112 Replies
Hi I am trying to configure the Path, Login and password for the Synchronization Type of Shared Folder and no matter what i try it gives me an invalid URL or a 1326 error. Can anyone help with the syntax of the Path/Login please. Does this only work if Acumatica is installed locally?
We’ve developed a webhook that receives push notifications and does entity creation work. All has been working fine until we moved to 2022R1, where we’re seeing odd behavior during the process that is kicked off by the webhook event.The web hook kicks off a custom long running process before returning to the caller. The webhook returns correctly, but shortly after, the site goes down and we find a PXNotLoggedInException in our Windows event logs. This feels like an instance or installation related issue, rather than a code issue. Has anyone experienced this before?PXNotLoggedInException Detail
Hello,I have a report that’s emailed out weekly. Everything is working fine with this report but there’s never any record of it in the All Emails page. I have to resort to Office 365 Message Trace to confirm that the email was actually sent. Is there a way to enable logging of such emails so they are viewable in All Emails?Thanks!
After login, the user only gets a spinning wheel and cannot access any screens to use the system.This issue was reported also for Google Chrome, version 76/77, and to proceed to work I had to set Disabled on Enable lazy frame loading (chrome://flags/). But this flag does not exist on the new version of Google Chrome.I mention that this issue I found on the Acumatica version 17.212.0020.
We are seeing an issue where the System Monitor Queue - Push Notification Queue Processing Time Threshold is resetting back to 2 seconds after each app restart. Does anyone know how to permanently set this so that it doesn’t keep reverting?
Hello Acumatica Community, We have a potential customer who requires data migration of their open and historical transactions. The biggest issue is they require all attachments on each open and historical order to come over as well. Due to the nature of their industry (fire safety) they must be able to store and maintain all of these attachments for life safety purposes should something ever malfunction. We recommended to archive these attachments in a linked folder or site, which was shut down. We also recognize we can use an API push for this which is very cost prohibitive for the customer. Does anyone have any other advice or recommendations?
We are in the process of implementing Acumatica.Our workflow requires us, in many cases, to do a site-check for measurements etc. before we can generate a quote.We would like to keep things simple for our field technicians so that all they need to deal with in the app is the appointments section.The problem is that when an appointment is created from an opportunity, a service order is created automatically, which basically shifts the processes a step forward before a quote was created. Once the quote is created in the opportunity level (post measurement appointment), the quote details will not copy to the service order (since it is already open).In our case, if we use opportunities then we’re required to go back and fourth between services orders and opportunities, coping and pasting information from quotes to create invoices, and extend all companies to customers (while they might not be in the end).How can Acumatica be used correctly in this scenario without creating any awkward work
We have a system email account created using Azure Modern Authentication and it is working properly. However, we are trying to add an additional system email account and when we use the already created External Application connection is it returning an error stating that it cannot be found: Do we need to create a separate External application for each email?
Hello,We are facing the below issue in Business Events. Could anyone have faced this before and any working solution, please suggest.Any inputs will be helpful, to troubleshoot the issue.Issue: In the business events settings, the “Processing Time Threshold(s)’ value is automatically resetting with some values often, for both Push Notification and Business Event Queue.Below are the screenshots for reference.Kindly let us know if any other inputs are required. Actual values set by us: 30 Values that got reset: 2 and 10 Thanks in Advance. Best Regards,Vidyakeerthi K
Hi Everyone, I am trying to figure out where I could set the revoked access to user access rights by role for current cost in the stock item screen. I revoked this in the inventory item and item/warehouse setting but it seems reflected again on the screen. Is there a field that I missed? Noted: I already tagged the access to specified users and set it as a view on the above setup (Inventories and Stock Items). Stock Item Screen Set up: Inventory Iten Set up in Item/Warehouse Settings
In 2020 R2, I can't figure out how to allow users to able to see Update History (Tools...Audit History) without also being able to click on the Enable Field Level Audit button. I would like users to see update history and not be able to do any Enabling. The Field Level Audit role allows the Audit History item to show on the Tools menu but I can't see where I can control the Enable button.
Hello! Looking for assistance on how best to create an email notification when a client opens a case through the self-service portal. I’ve tried a business event and an automation notification but can’t seem to get the email to send for portal created cases. Ideally, the email that gets generated has the client who submitted the case in the to email and then an internal email cced so we are notified when a client opens a case through the portal. Currently, we have no way of knowing when a client created case is created besides looking at our list of open cases.I have a business event notification set up currently to send the email when a case is created, but it seems to be excluding any cases created through the portal.Thanks!
Hi Everyone, I am adding a new employee in acumatica. After I saved the document, the system generate a new ref nbr.but, when I go back in the Employees Generic Inquiry. I didn't see any details for Employee E00424. Is there any set up I need to reflect the employee set up? Thank you !!!
An employee recently departed from our company. I need to know what unexpected / unintended consequences of disabling the departed employee as an Acumatica user. If the departed employee were to return can we “re-enable” him and he would have all of his histories, notes, set up? Can other employees access all of the departed employees work, notes, histories? Are we better off leaving the departed employee active and just change his Acumatica password?
Hello,Before I go down this path, I wanted to know if it would be a viable solution to add a button in an email to approve or reject a document based on selecting the link. I have been able to get an elementary version of this to work through sending certain text in an email for intake but the client wants to get more sophisticated with an actual actionable button.I believe this would be possible with some variation of the portal- they click the link, brings them to the portal, they can approve- but not all customers will have an access. So ultimately I need to be able to get a response back without the need to authenticate.Any input or experience on this topic would be greatly appreciated!
Has anyone run into the following: We have configured MS Exchange with Modern Azure Authentication - that’s working fine except for emails that are triggered via a business event or an automation schedule. These are triggered using the admin user and without an Owner attached: This was fine when using Standard email accounts, but when we specify the account to send from on the Notification template, we get this warning - and true enough, the email generates but is never picked up in the Synching of Exchange and actually sent. It’s status stays as Pending Processing. I have tried using an assingment map to assign an owner, but the owner field is non-editable at the time the email is generated so it never updates. I have also tried Linking it to an employee/contact/Entity - but this doesn’t seem to work either? Any ideas?
I have installed Acumatica on dozens of laptops running Windows 10 without any issues. I’ve tried installing it on Windows 12 Server and Windows 19 Server and whilst it installs I cannot login to the site.I’ve tried it with the database on the same server or a different server, running the site on port 80 or 443 using different browsers, but everything ends up generating the same error.After entering the default username and password (admin, setup), press enter, after a few minutes it errors:
Hello:In many screens we can upload files but the size is 1 GB and now I know for Acumatica that can be increased to 2 GB, with this articule:Next But we need in the screen of opportunities for line upload 2 GB, ¿is it possible with the articule top?Thank you
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