Configuration and Installation

This file is under 20 mbs as a binary and just over 20 mbs as xml.  No where near the 1gb limitation i have seen documented.  This is not an on prem so no restores are possible.  This happens when I try to import the snapshot into the test Tenant that was created and exported in the live enviroment on the Tenant screen. Any thoughts?  I have tried without attachements (it was only 6 mbs)

 What can I do with a user that constantly is getting locked out? Besides clearing temporary files and cookies, what can be done to minimize this issue?

Customer is reporting that when printing carrier labels from Easy Post to Device Hub there are 2 copies of the same label printed - there is only one job created - the printer is configured to print 1 copy - is has been confirmed the zpl label file only contains only one label - the printer has been reset   What could cause this issue?  How can this be resolved

         Does Acumatica support deploying applications and databases on separate servers? If so, should I prioritize configuring the hardware for the application server or the database server?

hello all,i have been trying to setup auto numbering on the segmented keys screen as below:While, I’m trying to activate auto numbering in here, it triggers the following error:We already have 2 project entries in the system and below is the project numbering seq:How to resolve this?

In Classic UI, I could duplicate Site Map records by assigning different Screen IDs and pointing them to the same URL. When I attempt to switch one of these duplicated records to Modern UI, I get the error below:I have one client in particular who leans extensively on the ability to duplicate out-of-box screens in order to assign them as unique Entry Points in GIs.

I have spent a lot of time searching for a solution to this, but I’m stuck. Microsoft’s habit of continually changing things doesn’t help any of us. I’ve been working with MS Graph for a lot of years, and it never ceases to frustrate me.I am trying to configure email in Acumatica using Microsoft Office 365. I followed the steps in the documentation, and it works perfectly when I’m sending from the user I’m logged in as.My struggle is coming from trying to send from another mailbox. I’ve tried both shared and licensed mailboxes, and I cannot get either to work.When I attempt to send an email from the Shared mailbox, this message is returned: The mail send has failed. 535-5.7.139  Authentication unsuccessful, SmtpClientAuthentication is disabled for the Tenant. Visit https://aka.ms/smtp_auth_disabled for more information.When I attempt to send an email from the Licensed mailbox, this message is returned:The email cannot be sent because the acc

Hello! The goal of this Business Event is to send an email notification out when there is a new item created. And in the email body, I need to include the Preferred Vendor and Vendor Inventory ID from the Vendors tab on stock item. I have set up my Generic Inquiry, Email Subscriber, and Business Event as follows. The issues I am running into is:When a new item is created with two preferred vendors and different vendor inventory IDs, how can I have both vendor inventory IDs shown in one email, instead of the Business Event firing two separate email, one for each vendor inventory ID? Event better, if: I can have the email send out the vendor inventory ID where the vendor is selected as ‘Default.’ If neither is selected as Default, then send both in the same email.I welcome any ideas, thank you so much! Business Event set up:

I have certain reports and inquiries on portal website but unable to add them as favorites after 25R2 upgrade.  

Hi Community, We are planning to rework our Acumatica Global Search (or Universal search) and now we are collecting requirements for this feature. The most popular ideas like categories and including attributes have been already included, but still, we would like to ask for your opinion about any ideas and problems related to global search, feel free to write it here.

We are wanting to implement 2FA with Twilio SMS (Text a Code).   Has anyone else done this and how did you handle the 10DLC Registration process?   It appears you need to give the users the ability to opt-in and opt-out of the SMS process for Application to Person communications.Thanks,Brett

Why is 'Default Printer ID' missing from the Mailing & Printing tab on 'Customer Management Preferences' (and multiple other similar places) in 25 R1?This is specifically a DeviceHub feature. I have DeviceHub enabled. I have also tried disabling/re-enabling.

Hi All,I encountered an error when opening certain invoices from the Invoices and Memos GI.The error message is:"Cannot open this record for editing: The form AR301000 does not contain it."However, these invoices open without any issue directly from the Invoices screen. The problem occurs only when opening them through the GI.I also verified the navigation settings, and both DocType and RefNbr are correctly assigned.Please advise if there are any known issues or if anything else needs to be checked.Regards,Lalith

Image1mine is 2024 R2 , i would like to know how to setup home screen as first homepage to all user ? i already navigate to site preference and set homepage there, but after i login as user, what they will see as first page was acumatica default welcome screen as showned below:Image 2after i click home button then only showned as “Image 1” . And then i tested by assigning “Wiki Author” role to any user ID which that role provides access rights for creating Wiki articles, then only that user with “Wiki Author” role can see the homepage article i published earlier on wiki. Can somebody help me ? 

It used to take hours to update my local Acumatica Dev/Sandbox environments with the latest data from our production instance.I would avoid it for as long as possible, then some urgent bug would arise that needed testing, so I would scramble to get it done. Our tenant snapshots are fairly large, so it would take a few hours upload and restore them. That was after fiddling with the web.config file to increase the snapshot size limits so I hopefully wouldn’t run into any issues. Then I discovered the process that I want to share with you today. Please note that this does require you to have access to backup files from the database that you wish to copy. We host our own Acumatica instance with frequent, full database backups, so this works really well. Here’s what I like to do. Publish any latest customizations to your production Acumatica instance. (If you want the backup that you restore to your local instance to have the

hi!Does anybody has the same issue in SO where the approval map for a status Credit hold is not applying correctly?In the next screen, I’m using the status field validating the value “Credit Hold” but it doesn’t work: And in the next screen, I’m using the Credit Hold Field to validate the approval but it doesn’t work neither: Any thoughts?? Are someone having the same issue? Thanks!

Hi all,Someone asked me an excellent question, and I’m asking here because it feels like something there probably is an existing tutorial for, but I'm failing to find it in my searches.Assuming a customer has Azure Entra ID configured for logins, and native users are all forbidden (So OData via basic Passwords isn’t available)Has anyone got complete instructions/a complete tutorial for configuring a PowerBI connection to Acumatica as a Connected Application (To retrieve data)?I’m slightly afraid I’m going to have to teach myself how to write a Power Query connector from scratchhttps://learn.microsoft.com/en-us/power-bi/connect-data/desktop-connector-extensibility#certified-connectors(I have looked into installing the Acumatica content pack for

Hi everyone,I’d like to share a simple but useful branding customization tip for Acumatica:changing the background images on the Acumatica login screen.This is a small change, but it helps reinforce company branding and improves the first impression for users logging into the system every day.Below is the practical step-by-step approach we usually follow.1. PrerequisitesBefore making any changes, make sure you have: Administrator access to the Acumatica server (IIS) Background images in JPG format, recommended size 1500 x 1000 px Access to the Acumatica instance folder on the server Default image location:C:\Program Files\Acumatica ERP\{instance_name}\Icons (Replace {instance_name} with your actual instance name.)2. Steps to change the login background

Expand below for Table of Contents.Overview Getting Started  Capabilities and Limitations  Technical Architecture and Security  Troubleshooting and Best Practices    Acumatica 2025 R2 introduces AI Automation with AI Studio as an Experimental Feature, a secure and c

 Why do I receive this error when patching 25 R2?[13:16:35 ERR] Could not find file 'Y:\Sites\*site*\Bin\Addon.csproj'.System.IO.FileNotFoundException: Could not find file 'Y:\Sites\*site*\Bin\Addon.csproj'.File name: 'Y:\Sites\*site*\Bin\Addon.csproj' at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Patch.Common.CryptographyWrapper.SHA256CheckSum(String filePathName) in C:\code\UpdateService\Patch.Common\CryptographyWrapper.cs:line 13 at PatchTool.Wrappers.AcumaticaPatch.FetchAndDownloadPatchedFiles(AcumaticaPat

Hi everyone, We gt files from a remote server with syncronisation feature of Acumatica.But we need to also export this same files we import in application to an other serveur destination.The same fields in sm202510 Screen (file maintenance) are used to store the information serveur.Is this any way to perfom this?Thanks a lot.Cécile

Something that might not be obvious to everyone:A tip for anyone using the PatchTool for Acumatica 25R1+ patches: When you download the latest PatchTool zip file, it could be tagged as "blocked" by Windows because it came from another computer. If you just use Windows to extract it, all of the extracted files will also be blocked. As a result, when running the PatchTool, it may not use the correct .dll version needed and throw an error due to incompatibility of binaries. To avoid this issue, options are:Unblock the .zip file after downloading through the file properties dialog checkbox before extracting files, Unblock the contents of the .zip file after extracting the files Use a 3rd party compression tool like 7zip to extract the files., Modify Windows group policy to unblock files from the download folder.

I could very well be missing a basic setting. My company utilizes the following workflow:Customer requests a new workstation We go to our vendors and find the best cost We decide internally what we want the markup to be and estimate our services price We send a quote to the customer with our internally agreed upon price. After the customer signs, we convert to a sales order and select “Mark For PO” We then follow the PO process as is. When we create a quote, we want to be able to set the cost and price manually and review our margin details on the Totals tab. For larger purchases, we typically require pre-payment and we definitely don’t stock those kinds of items. Almost all items are purchased to fulfill customer requests. Because of this, we can’t adjust the cost for Lot/Serial tracked items with Specific valuation via inventory adjustments because we don’t have the item yet and wouldn’t be ordering until the cu

 Import by Scenario Hi. I need your help regarding importing the withholding tax. It says “The system failed to commit the TaxRevisions row.” I have unchecked the commit box for the taxes ID and still no result. What should be the solution for this one? Import Scenario 

Hi, I’m setting up a automation schedule for recalculate customer balances. I have about 1000 customers, but the schedule only run for two customers all the time. I have tried the same schedule setup in a local environment which runs for all customers without any issues. Below is the schedule I have added. Trying to figure out why it is limited to two customers all the time. No conditions are available and here are the other settings. Thank you,Dulanjana