Everything Else

Hi there. We have set up a customer portal for our customers. The date formatting on the visuals for the customer need to be changed. As the portal administrator, the date formatting is correct, but changes when I login as the customer. Where can I make these changes to the format for the customer?  

Hello all, I was wondering if anyone has come across an ISV or developed a decent Equipment Module in Acumatica. I am not sure why Acumatica lacks equipment module functionality. When I talk about the eqipment module I do not simply mean to setup pieces of equipments with a few static values and enter some timecard for them. I mean the possibility of setting cost types (fuel, maintenace, repair, insurance, lease, depreaciation, ...) and mapping them to the GLs when applicable, catergorizing the cost types to classes like Ownership, Operating, … tieing equipments to the assets, tracking costs against the pieces of equipments and their workorders in the data entry screens(AP Bills, GL Tran, ...) and their modules/compenents, tracking their utilization and revenue and of course reporting on them.Any help is appreciated.

My  client is setting up the self-service portal for their customers 2022R2.  The users are not able to print or use the hyperlink to review the invoices.  I found this red note in the documentation.  Is this still an issue?  Is there a workaround?  The point of the portal is so the customer can access their own documents.  Will this be fixed? 

Looking for advice -I have a client using AP bills approvals and 3 levels of approval.  See my levels below. As shown, Bills <$10k, do not route correctly (for both Marketing and Events. The Originator step processes correctly, the Vendor step processes correctly,  but then it returns to the Originator again.  Is there another way I should setting this up? Any help would be appreciated!  

Is it possible to create a parameter on a dashboard that allows the user to select more than one item in the list of values for the parameter?   For example, we have a sales dashboard and we want to select 2 salespeople in the list of choices for the salesperson parameter to see how those choices affect the data on the dashboard.   Is there another way to do this using attributes or something else?Thank you!

In one of our tenant, any of Finance Report will give an error with trace as below and I have submit the log.Please advise.Thanks,Idrus

Good day!May I know which screen does system pick for the Purchase Order owner? Is it from Companies Tree? 

Why does the “Replenishment Seasonality” settings require dates with years?If I want to define “SUMMER” as June 1st to August 31st this will be the same every year but I need to change the dates in the Seasonality settings each year?  Is there a way to define the Seasonality with just day & month?

When I try to open one of the Payments and Applications, got error as below. Please advise. Thanks,Idrus

Anyone else experiencing issues with changing Acumatica passwords while in Edge?  Seems like most of my users can’t, have them go to Chrome and they are able to change it.  As an admin I have even experienced this issue.

I am getting the following error message.Error: Inserting 'Sales Order Line' record raised at least one error. Please review the errors. 'Project Task' cannot be empty. Require Ship/Receipt is OFF in the Non-Stock settings.This just started. We have been on the system for about 4 years without this issue. Nothing has changed that we are aware. Can anyone help? It seems to only happen with requisitions that are associated with a project and project task. We have always just entered this information into the PO once created. 

Suddenly, we are unable to add lines to the Weekly Crew Time entry screen on all projects.

Hello!This is kind of an odd question, I was hoping someone might have an idea. Our Operations team has cages full of inventory that they send to a configuration center.Our Ops manager wants to use the cages as an asset and have inventory assigned to it as a location, while being able to change the location of the asset… if that makes sense.My boss suggested using the asset Module, which I am not to familiar with.Would you recommend the Asset Module, or a different way of doing this?  If you recommend the Asset Module, do you have somewhere to point me by chance that will explain it a little better to use it in the manner we need? Thanks for your thoughts!

 Hello!I setup the test dataset and I was running through a bunch of commerce connector scenarios and came across an issue with Refunds.    I am refunding the full amount of an order in Shopify that has been fulfilled, invoiced, archived, etc.   I’m getting following error:Inserting 'AR Payment' record raised at least one error. Please review the errors. CashAccountID: Cash Account '10250ST ' cannot be found in the system. Please verify whether you have proper access rights to this object.The cash account is not restricted by branch and I’m logged in as admin, I get the same error in multiple branches (Head Office and Retail...). There is a known issue in 2023R2 that seems a bit similar to this: AC-290671 but not the same.The one thing that seems to bother me is that the Cash Account name seems to have an extra space in it:  actual ‘10250ST’  vs ‘10250ST ‘ in the error message.The trace file is full of a bunch of fun stuff: Anyone have any ideas?

Hi EveryoneHope everyone is doing well.The Acumatica Portal is down: 

How do I delete a wiki article that I CANNOT open? I clearly added something goofy to the body of my article, now I can’t edit or do anything with it, I just get a TRACE ERROR. How do I delete this wiki?

Hello everyone, I have some errors importing my snapshot, the size of the file is about 312MB,my build version is 22.207.0013, after de error I increased some fields length manually in sql server and Reset de cache in the ERP. I am still having the same error. Any Idea?. the trace 

Some workspaces were deleted in a tenant. Is it possible to copy them over from another tenant or restore them?

I’m trying to add calendar reminders and coordinate schedules for my team as far out as possible, and was hoping there was a listing of the upcoming calls in advance. 

Hello all, I have been trying to figure out the best way to implement a certain list of tasks and cannot find good information for it. Here is my use case:Acumatica 2022 r1 / 22.109.0023Monthly Close occurs on the first of the month with a set of around 30 individual tasks we are tracking in a spreadsheet but want to migrate to Acumatica, of course, and have a central location for all involved to track the progress of each task as a dashboard.I have tried to look up Scenarios, but the only info I found (aside from the similarly named import/export scenarios which flooded my searches) is a blog post from 2017 and another post on here that is not nearly in depth enough to understand the full functionality though looked like what we wanted. However I cannot figure out the schedule, how it makes tasks, where those tasks are held, or any real info because I can’t seem to find any in depth walkthroughs.I then tried to use Business Events combined with an Automation Schedule and although I kn

Hi, We’re getting this error saying that “there in an error, please review” in in a processing screen when we trying to process a record. I tried tracing the current screen, but it does not show any errors.  from where can I review or trace this error? Thank you.

Hello our team was trying to process a Sales Invoice but forgot to change the currency from CAD to USD. So the incorrect invoice was generated in CAD but not USD. To fix the issue, the incorrect invoice with CAD currency was opened and did click the “Correct Invoice”. The invoice with USD Currency was generated. However, when we tried releasing it, it shows this message:  Without releasing it, the system won’t create the credit memo to cancel the incorrect invoice (CAD) Do you know how can we can fix this?

We’re running into this annoying situation where a department that uses the Sales Order GI wants a default tab other than All Records.  I’ve created this tab 3 times and within a day someone deletes it.   I have two questions I am hoping someone knows the answer to.  Is it possible to find out who is deleting a shared filter? Is there a permission that controls if people can delete filters? 

Hi All, I am trying to update/ insert address info of a new tenant that was created. When I insert the data in the fields and click on save, all the info I added disappears. What can be the issue? ThxDries 

How can I make a field mandatory? For example: I am creating a project quote and a few fields there I want to make them mandatory for everyone. How do I do that?