Hello our team was trying to process a Sales Invoice but forgot to change the currency from CAD to USD.
So the incorrect invoice was generated in CAD but not USD.
To fix the issue, the incorrect invoice with CAD currency was opened and did click the “Correct Invoice”. The invoice with USD Currency was generated. However, when we tried releasing it, it shows this message:
Without releasing it, the system won’t create the credit memo to cancel the incorrect invoice (CAD)
Do you know how can we can fix this?