Question

Acumatica Error When Processing Requisition (inserting sales order line)

  • 10 February 2024
  • 5 replies
  • 64 views
dburns
Rank
Userlevel 1

I am getting the following error message.

Error: Inserting 'Sales Order Line' record raised at least one error. Please review the errors. 'Project Task' cannot be empty. Require Ship/Receipt is OFF in the Non-Stock settings.

This just started. We have been on the system for about 4 years without this issue. Nothing has changed that we are aware. Can anyone help? It seems to only happen with requisitions that are associated with a project and project task. We have always just entered this information into the PO once created. 

5 replies

Naveen Boga
Rank
Userlevel 7
Badge +17

@dburns Have you checked the below settings in the Non-Stock Items screen?

 

 

Naveen B
dburns
Rank
Userlevel 1

I did see this and noticed it was different than what I had seen before. Would those need to be unchecked to allow processing? Our support did say there was an Acumatica update but they're still trying to pin point an issue. Manually processing is taking forever so I needed a fix asap! Thank you!! 

Naveen Boga
Rank
Userlevel 7
Badge +17

@dburns  I just reviewed the code, and as per the logic, either of the checkboxes should be unchecked.

Please check after this activity.

Naveen B
dburns
Rank
Userlevel 1

On our “REPAIRS” nonstock inventory code it was checked. I removed the check, but they still do not process. What is strange is it works for some of our warehouse locations but not for others. I am so stumped with this one. Do you know of anything else that would trigger this error in this situation? 

Chris Hackett
Rank
Userlevel 7
Badge

Hi @dburns were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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