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Question

Error review in a Processing screen

R
Freshman II
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Hi,

 

We’re getting this error saying that “there in an error, please review” in in a processing screen when we trying to process a record. I tried tracing the current screen, but it does not show any errors.  from where can I review or trace this error?
 


Thank you.

5 replies

Sagar Greytrix
Captain II
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Hi @RManathungage94,

Have you checked under Tools → Trace?

Regards,

Sagar, Greytrix

Sagar Gadge Team Lead - Acumatica O: +91-22-67687800 E: sagar@greytrix.com
Chris Hackett
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    Chris Hackett
jinin
Pro I
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  • jinin
  • Pro I
  • 706 replies
  • March 11, 2024

Hi @RManathungage94 ,

Could you please try to create the record from screen? Maybe it will help you to identify the root cause.

Jini N
Chris Hackett
Sagar Greytrix
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  • Chris Hackett
    Chris Hackett
  • Sagar Greytrix
    Sagar Greytrix
R
Freshman II
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Hi @Sagar Greytrix,

 

Thank you for replying. Since this is a pop-up window, there's no "Tools" option available. However, if I close the window and trace it from tools, there are no errors showing.

 

 

Sagar Greytrix
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  • Sagar Greytrix
    Sagar Greytrix
R
Freshman II
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Hi @jinin, thank you for the reply. This record comes from the Service Contracts screen. Even when creating these records, there are no errors shown.

R
Freshman II
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HI,

case update: we have found that the error is coming from a field in Customers -> GL Account by tracing back to every form that we can think of.

Thank You.

Chris Hackett
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  • Chris Hackett
    Chris Hackett

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