Can you share a screenshot are you creating a new Company and so populating the Company Id first.

Hello,

Is there any message in Tools → Trace?

Try adding just the required Country ID and saving, then adding remaining fields.

What features are enabled, in Enable/disable screen of System Management?

Thanks,

Laura

Hi Laura,

When I select the Country and click on save the field goes blank.

Hello,

Acumatica uses only 2-digit international country codes in addresses.

What letters are being typed into the country field?  Are you certain a valid Country id is being entered?  To see all valid country ID’s, go to Configuration → Countries/States screen.

Are you able to open Configuration → Countries/States screen, and in Countries/States can you see the country that you are trying to enter?

What information is in Tools → Trace when the country disappears?

Thank you.

Laura

Hello,

I completed a quick test and I am able to add a company with country ZA with no errors.

Is your Site Customized? New Tenants on an existing site may be affected by customizations that exist on other tenants on the same Site URL.  If customizations exist, please try adding your country with customizations temporarily unpublished.

If there are no customizations in any tenant on the same site:  Are you able to choose other countries without error?  Are you logged in as Administrator (with access to all screens)?

What is your Acumatica Version?

Laura

Hi Laura,

Yes, there are customization. I will try adding it with customizations temporarily unpublished as you suggested.

thx

Dries