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Hi,

 

We’re getting this error saying that “there in an error, please review” in in a processing screen when we trying to process a record. I tried tracing the current screen, but it does not show any errors.  from where can I review or trace this error?
 


Thank you.

Hi @RManathungage94,

Have you checked under Tools → Trace?

Regards,

Sagar, Greytrix

Hi @RManathungage94 ,

Could you please try to create the record from screen? Maybe it will help you to identify the root cause.

Hi @Sagar Greytrix,

 

Thank you for replying. Since this is a pop-up window, there's no "Tools" option available. However, if I close the window and trace it from tools, there are no errors showing.

 

 

Hi @jinin, thank you for the reply. This record comes from the Service Contracts screen. Even when creating these records, there are no errors shown.

HI,

case update: we have found that the error is coming from a field in Customers -> GL Account by tracing back to every form that we can think of.

Thank You.

Reply


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