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I am creating a copy of a Contact record in a processing screen.  I instantiate a ContactMaint graph to do this.After I create the graph             var contactGraph = PXGraph.CreateInstance<ContactMaint>(); contactGraph.Contact.Current = new Contact(); Set the values in the fields. For example, contactGraph.Contact.Current.BAccountID = bAccountTo.BAccountID; If I put in an email address that is already in a contact for the respective BAccountID and contactGraph.Actions.PressSave();, an error with this value "At least one duplicate has been found. Do you want to save the record?";If the email address in my new contact is not already in the DB for the current BAccountID, it saves just fine.  But if it is a duplicate (which I want to be able to do), there is an exception thrown that would ordinarily be easy to say yes to if you were doing this in the UI.However, since this graph is created in the Processing screen, I cannot programmatically say “yes” to create a duplicate.  Once th

Hi If an Acumatica ERP end user (customer) only has Basic Support, is it possible for them to raise support cases directly through the Customer Support Portal → Support → My Support Cases? 

I've overridden the RunCaptureActions method of the ARPaymentAfterProcessingManager and intend to add my own logic, such as FunctionA, before base.RunCaptureActions.FunctionA's logic involves adding a SOLine to the current SOOrder. I also need to modify the Applied To Order and Payment Amount fields under the Payments tab to match the added SOLine. How can I resolve this error? public class TestARPaymentAfterProcessingManager : ARPaymentAfterProcessingManager{    [PXOverride]    public override void RunCaptureActions(IBqlTable table, bool success)    {        ARPaymentEntry graph = base.CreateGraphIfNeeded(table);        FunctionA(graph, table);        base.RunCaptureActions(table, success);    } }FunctionA： //---"Another process has updated the 'SOOrder' record. Your changes will be lost."----- SOLine soLine = new SOLine(); soLine.InventoryID = item.InventoryID; soLine.OrderNbr = soOrder.OrderNbr; soLine.OrderType = soOrder.OrderType; soLine.BranchID = soOrder.BranchID; soLine.Qty = 1

Hi I need help because apparently, this contact is already connected with another user. When I checked the Employees tab, there is not even an Employee login. How do I fix this?  

Hello, We turned on the various location tracking settings by User. However, when I view the location tracking history, it only shows me the longitude and latitude. How can we view this information in a map form?

Hello Community, I am working on creating a production order import scenario that links the production order to an existing sales order. I have the production order importing without issue, but no luck on getting the sales order to link. Has anyone got this to work before? Would I be better off linking to the production order from the sales order side? See below for a snippet of my import scenario. Below will import, just not link to any sales orders I have.  

There needs to be a default warehouse that should be set by the user (or the device). While it is possible to have “warehouses inside warehouses”, in many use cases a worker will always be in the same warehouse. So the mobile app should assume that the user’s warehouse is that default warehouse, with the option to override (i.e. item lookup screen….it shoud default to the worker’s warehouse so this doesn’t have to be entered repeatedly.

Is it possible to only sync the on hand inventory from ACU to Shopify without updating any other field in shopify for the sync’ed SKU’s?

I’m 98% sure the answer is no, but looking for any other input from the community…. Client uses FS Appointments for Projects Serial Number of inventory item is allocated/recorded on the FS Appt.  FS Appt. is billed to create Project Transactions IN Issue is then released Reflecting that the serial number has been issued to the project BUT… what if this was incorrect? How can this fixed, if at all? Is it possible to move this issued serialized inventory item from one project to another?I don’t see how this is currently possible. Any thoughts out there?  

Hi! Can you run a different schedule for a different item on that is on the same contract? Without having to create a new deferral code for every new transaction, is it possible to update the deferral schedule if the customer decides to postpone a service for a later date?For example, I can change the Rec. Date in the transaction section, but when clicking on GENERATE TRANSACTIONS, the date goes back to what it was.  Based on testing, answers to both questions would be no, but we would like to confirm there is no other ways. Open to any suggestions, thank you in advance for your help! 

If I have a stock item that I purchase and sell in the same form, the purchase of that item is tax exempt but is taxable when I sell it. How do I set up a stock item so that sales tax isn’t added onto the purchase order but is taxed when its on a sales order?

I considered putting this into CRM, but it seems more general.  We’re struggling keeping track of inbound emails from customers and vendors.  Here’s the scenario:The system sends out an email to a customer, such as a statement or an invoice.  We have configured the report to send from our “NoReply” address (the default for the admin admin account). The customer actually pays attention to the instructions and does not reply.  Instead they forward the email back to our “Credit” address.  Since they forwarded the email, it still has the tag in the subject line. Our Credit address is an inbound address for Acumatica that creates a case The system receives this email.  If it were a new email, it would create a case for the Credit team.  But since the sender forwarded the original email with the subject line tag, it is treating it as a response.  It stores the response as an activity on the customer, and there seems to be no notification to anyone that this email exists. The system may noti

Hi,I ran a drop ship order and associated it with project 101. I received the PO (and verified that it’s linked ot the same project/task), created and released the bill, and created and released the payment. I also created and released the SO shipment and invoice. The project shows $0 of actual expenses, but it should show $500 (the total on the PO).In the documentation, we’re told to add our inventory account to an Account Group. But the inventory account is a controlled account so it can’t be added. Is this recommendation implying that I need to add a new GL account just for project inventory that’s not a controlled account and then add that account?I’d rather not if it’s avoidable. I don’t need to track project inventory - I just need to track project expenses for drop ship orders as well as stock orders.

We are looking for ways to streamline communication and eliminate excess emails within our purchasing department. We currently have an excel form that non-inventory managers use to request a new stock item. We are looking for a way to potentially allow them to “create” their own item and have it be sent to the purchasing team for approval / final creation and activation. Hoping to be able to use the current approval map process, but am open to any other suggestions as well. 

Hi All, we are having issues where we enter a proforma invoice from a new supplier into MYOB Acumatica and pay it by bank transfer. The supplier then sends us a tax invoice with a different invoice number which is then paid again (if we aren’t keeping an eye out for the real tax invoice).We were just wondering the best way to treat proforma invoices as we don’t wish to pay by creditcard and the suppliers are unwilling to issue a tax invoice without upfront payment (as we are a new customer with them). thanks in advance. 

Hello, a customer wishes a more automatic processing/assigning of incoming E-Mails to opportnuitys. As far as i understood, Acumatica processes incoming E-mails like this and uses tags like this: Automatic Tagging:When Incoming Mail Processing is enabled, Acumatica automatically adds a tag to the subject line of outgoing emails. Tag Purpose:The tag helps Acumatica identify and associate incoming emails with the correct record or conversation thread. Tag Structure:The tag is typically a unique code or identifier placed within brackets at the end of the subject line. Tag Usage:When an email with a tag is received, Acumatica can recognize it as a reply or a forwarded email related to the original email and its corresponding record. Potential Issues:If the tag is removed or altered, Acumatica might not be able to correctly associate the email, potentially leading to misrouted emails or the creation of duplicate records.  When a Opportunity is created for example “OP00001” and a Customer se

We are utilizing the expense receipt and expense claim process to capture our corporate credit card expenses.  We have noticed after releasing the claim at the time when expense receipts are converted into cash purchases that each receipt generates a cash purchase which matches the date and description of the claim not the date and expense of each receipt associated with the claim.  Why?  And can this be changed?  This causes a claim containing 30 different receipts to contain the exact same date and exact same description and little way of distinguishing them when looking at them from the cash purchase inquiries.  It also makes it very difficult during credit card reconciliation because the date of the expense does not match the date listed on the receipt.  Is there a setting that we need to change?  Or is this how it is intended to work?

When sending email statements from the Print Statement screen, AR503500, the process fails and shows the error:“There is no active notification source to process the operation.”The form AR641500 has the statement notification specified in the mailing settings. It does include a condition: If it is branch ;X’ , use XStatement notification, else StatementNotificationThe two email templates for the statement emails are set up correctly with the correct screen AR503500The customer mailing and printing settings include the Statement mailing ID. 

Good morning, I’ve got an issue with the Print/Email AR Documents.  When we go to process emails, we got the error There is no active notification source to process the operation.  It looks like this is due to not having a email template set up for this function.  But, we have a modified email that gets sent when we process a email directly from Print Invoices Report.  Where would this information be stored if I don’t have a template set up?

When attempting to Import the L100 snapshot on local instance of 2025R1 the following error is produced:Package version ‘25.100.0054’ differs from application version ‘25.101.0153’.The current tenant is already loaded w/ U100 as can be observed by the Gibbs user, but I don’t believe that should pose an issue given I am only trying to import the snapshot at this point.When looking online for I wasn’t able to find a Build 25.100.0054. 

Basically, I’m looking to build something similar to the Tenant select combo box on the standard Acumatica login screen.Is there an API call that will return the tenant list of an Acumatica instance?

Hi. I have a custom AR Aging by Salesperson report. There are parameters “From Salesperson” and “To Salesperson” on the report, so it can be run for all salespersons or only an individual one. This all works great.Separately, I have set up and tested a business event (with associated email template and automation schedule) to run the report and email it on a schedule. This is working for the full report. But I need to be able to run each individual salespersons report, based on the from/to parameters and then email to each individually. I see that you can put the report parameters on the email template, but how would I tie together those parameters with the associated email address for that salesperson?Is this possible?

Installing a new local acumatica installation for testing purposes. The installation went fine with no errors but when I try to go to the web page to log in I get:HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid.IIS works fine because I can pull up the page for the default site. Grateful for any insight on this.Thanks in advance!

What is the proper format for a DateTime parameter when using  OData against a GI that has parameters.A simple sample would be getting a list of customers modified since a certain date / time, assuming parameter name is ModDate. ParametersCondition to apply parameterODataDateText_WithParameters(ModDate=2025-06-01) == 500 - Specified cast is not valid.ODataDateText_WithParameters(ModDate='2025-06-01') == 404ODataDateText_WithParameters(ModDate=2025-06-01T00:00:00Z) == 400 (problem with : )I’ve tried other formatting techniques such as URL encoding the values, encoding the entire parameter string, even asked AI, but that just sent me in circles trying the same things over and over, getting the same results.The only hack I’ve found is to have the parameter derive it’s type from a text field (such as Account Name), and then pass in the value as a string : Mapping to a string schema fieldODataDateText_WithParameters(ModDate='2025-06-01') == works when parameter is mapped to a string field i

When trying to correct an “Open” Invoice (utilizing the … → Correct Invoice),  Customer is getting this error.  Is there limitation on the IN standard order type that prevents the “Correct Invoice” button from being used?