Good morning,
I’ve got an issue with the Print/Email AR Documents. When we go to process emails, we got the error There is no active notification source to process the operation. It looks like this is due to not having a email template set up for this function. But, we have a modified email that gets sent when we process a email directly from Print Invoices Report. Where would this information be stored if I don’t have a template set up?
Best answer by JohnMichels
The Email Activity form permits you to select an email template. This is a different default template out of the box.
Hope this helps
The Email Activity form permits you to select an email template. This is a different default template out of the box.
Hope this helps
+6Hi
By default the invoice report has an embedded email template. I always remove it and specify the Email Template in Acumatica, because its more accessible and user friendly than Report Designer. So, your email is coming from the invoice report itself. Below is a screenshot of where you would find this under “Mail Settings” in Report Designer.
To modify you’ll need to open the invoice report in Report Designer. But again, I always remove it completely and reference a template in Acumatica. I’ve found that for this to work you do need to specify the “TemplateID” (screenshot below), which is the ID of your email tempate in Acumatica. Then I remove everything else.
Hope this helps!
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