Retail

Hello,Does anyone able to manage sales categories in Acumatica and sync it to Shopify as product Collection?Thank you

When you have a Shopify store, and you use integrated carriers, Shopify will update an order when the package is out for delivery and then when it’s delivered. In Shopify it will look this:So, apparently, by this time, the order is shipped and completed in Acumatica.  But these order delivery updates trigger the Shopify Connector to try to update the order in Acumatica, which returns an error: The status of the {{order number}} order does not allow modifications. Please synchronize records manually.Is there an elegant way to work around this?Thank you, friends!

Version 2023 R2: 23.208.0026Created an Order in Shopify with a Manual Discount Successfully synced the Discounted Order from Shopify into Acumatica Successfully completed the Order/Payment process for the discounted order in AcumaticaNow the next step is the errorIssue a refund in Shopify of the Discounted Order Process the refund Discounted Order into Acumatica Error: The Discounted Refund Order is pulling the full price $ and not the Discounted PriceThe Refund Entity is pulling the full price of the item and not the DiscWhy is the Full Price syncing into Acumatica and NOT the Discounted Price? In the build below under the Retail-Commerce section it mentions that this has been fixed but I’m still running into this errorUpdate 16 Build 23.116.0019 release notes (2024-

I believe I heard at the last Summit that Shopify is now able to offer multiple units of measure as an option.  If so, other than adding the unit of measure conversion on the Stock Items screen is there any other setup that would need to be done in Acumatica?Thanks

Is there a way to prevent SO lines with identical inventory IDs from being combined when creating a PO from them?

In the move from 23R1 to 23R2, it switched from mapping the Cross Reference Alternate Type of Barcode to Alternate Type of GTIN/EAN/UPC/ISBN. See below in the respective documentation for each version: 2023R1 documentation 2023R2 documentation We

We have Shopify with the BOPIS option in two locations, and we want the inventory to be deducted from the location where the product will be picked up and not from the Default warehouse when an online order is placed. Please can help us to find where can we make this setting in Acumatica? 

BigCommerce Integration VideosThis short video shares the most basic example of the integration between BigCommerce and Acumatica.Thorough introduction to the Commerce Edition for our VARs – 20 minutesThis is a thorough introduction of the 2020r1 Commerce Edition specifically for our VARs. I show a demonstration managing product data, Products with Variants, customer specific pricing, placing orders and processing shipments. Additionally I go into more detail about the connector, how it works, how data flow is managed and answer a few questions about pricing, etc. 

Shopify Payments syncing has been working great. However, we had our first backorder on a Shopify Payments order. The authorization from Shopify within Acumatica was captured for the amount of the order minus the backordered items/freight. We received the goods in to ship, but the authorization no longer had a balance even though we did not capture the full amount. Well in Shopify, you can still capture the balance. So we did. However, that second payment is not syncing to Acumatica so we cannot apply that payment to the shopify order/invoice. What are the plans to address this? Back ordering is common in our industry and we want to allow that for web orders. We can try to create a manual payment to mark the order/invoice as paid in Acumatica. But, that is not a real solution. Thoughts?

Have been getting the above error whenever I try to sync the prices to be exported to Customer Groups from Acumatica to BigCommerce.

We have just come across this issue having been using Acumatica with Bigcommerce for a couple of years.  We have a promotion for an item XYZ which means a discount is applied when ordering 12 or over. We have also added a promotion for that same item when bought with another item ABC where it will be discounted by 2%. In BigCommerce this results in 11 items at the reduced price from the dozens discount with 1 item at a further reduced price from the ‘buy with item ABC’ discount.  This is fine and as expected. Our BigCommerce store in Acumatica is set up to show discounts at the document level.The problem is that when the item syncs to Acumatica it results in multiple lines for item XYZ. One for the first 11 and another for a single item.  These show the same price (the reduced dozens discount price) for both lines as the dis

We currently have the Shopify Connector setup and want to start using the Shopify POS.  I don’t see the Shopify and Shopify POS Connector option or Custom Connectors option in our production environment, just the Shopify Connector option. We have the Distribution Edition and added Shopify.  We don’t have the Commerce Edition, I’m wondering if that is why, or is it just a completely different license and it’ll be added after we get a difference license that includes the POS Connector?  

We’re trying to set up the Outlook Extension for Accounts Payable bills. Has anyone run into this issue where it doesn’t work for shared folders? I guess the extension needs to be engineered to accommodate shared folders. Is there another extension out there that accommodates that? 

Acumatica allows us to create Unit Of Measure Conversions, which is extremely helpful. It allows clients to sell the same item as an ‘each’ or a ‘case’ and counts it as 1 item which can be differentiated in the cross reference as 2 separate barcodes. So the warehouse can scan either the barcode on the individual item (the ‘each’) or the barcode on the case of 4 (the ‘case’). In Shopify & BigCommerce you are not able to create Unit of Measure conversions. You are required to create a variant for the each and the case instead. With this in mind how can these 2 differences still work with the commerce connector? It appears to me like I may be forced to have my client create 2 separate stock items in Acumatica, then create a Template item, plus new attributes, then add them to the Item Class, then add these 2 items to the Template item, as well as require them to maintain 2 separate inventories for the same 1 item moving forward just so they can sell it a

Hello, as you know Acumatica has a commerce connector with shopify. I read documentation but I did not find if there is a restriction with versions of shopify, do you know if acumatica is compatible with any version?

We need advice on what Acumatica security rights we must ive to third-party developers of our Dashboards and Business Events.  We would prefer not to give them “admin” rights if at all possible.  We prefer to give them the minumum rights possible to create dashboards and business events and nothing more so our system is safe.  Your suggestions are greatly appreciated. 

Is it possible to lock down the editing permissions for Bills & Adjustments (view only) except for those Bills that they're assigned to be an approver of? For example, we'd want them to be able to change the GL Account, add lines, etc. but we don't want them to do that for Bills outside of their department. I feel like that's probably a standard capability, but I can't figure out how to get the access rights to do it that way.

Just need to clarify - does the ecommerce connector support syncing a stock item attribute to a product variant metafield in Shopify? Or does it only support syncing to a product metafield? 

Hi all,The Commerce Retail team has recently introduced the Product Import feature, and in this topic I would like to share how vendor details from the Vendor field in a Shopify store map with the Vendor tab in the ERP when we use product synchronization in import (bidirectional) direction. In the screenshot below, you can see an example of successful mapping when the XIANGTAN Apparel from Shopify matched CONXIAN vendor ID with the same vendor name "XIANGTAN Apparel":To import vendor details into the product, users need to create the vendor inside the ERP using the vendor name in Shopify as Account Name for the General tab of the Vendors (AP303000) form in the ERP. A vendor from the Shopify store will be imported into the product only if its name matches (case-insensitively) to the A

This feels like an answer that should be found in the help articles, but I can’t find anything. How do we set the character limit for an Attribute of Control Type Text? I’m trying to import to an attribute and got this error:  

Customer invoices are not automatically getting recorded in the Customer’s Profile under “Activities”. We have CRM if that matters.  Should customer invoices automatically be recorded in Activites?  If not automatic, how can we get the customer invoices to be recorded in Activities? 

Why do we not have the option to override the ship to address on invoices?  We actually receive many requests from our customers to change the ship to address after the invoice has been issued.  Why was this capability removed?  When we first launched with Acumatica we were able to change it.

Hello,I was recently informed by a client using the Shopify Commerce Connector that confirmed Shipments are now syncing the Acumatica Ship Via to Shopify and displaying it only in the Shopify Shipment Confirmation email being emailed to customers. Their Ship Vias make sense to their team internally but is causing confusion/concerns with customers receiving emails notifying them their Shipment was sent via the “Cheapest” shipping option. I could not find a way to unmap this using the entities mapping for Shipments or Sales Orders. Is there a way to unmap this from being exported? Or any potential workarounds?Thanks!