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Answer

Shopify Sync: Object Reference not set to an instance of an object

  • August 13, 2024
  • 2 replies
  • 139 views

Trying to sync Sales Orders coming from Shopify and it has that error.

I also tried for Customers created from Shopify.

 

Best answer by gabrielpaz86

Hi @kyrenmearr,
Customers are always imported before Sales Orders in Shopify connector and that is why you see this error in when importing Sales Order or Customers. Based in your stack trace I see that the error is caused by some customization that owns CustomerMaint_Extension when Row Selecting Location. I think the owner of this customization could help you to fix this issue.

2 replies

gabrielpaz86
Acumatica Employee
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  • Acumatica Employee
  • Answer
  • August 13, 2024

Hi @kyrenmearr,
Customers are always imported before Sales Orders in Shopify connector and that is why you see this error in when importing Sales Order or Customers. Based in your stack trace I see that the error is caused by some customization that owns CustomerMaint_Extension when Row Selecting Location. I think the owner of this customization could help you to fix this issue.


Jeff96
Captain II
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  • Captain II
  • August 13, 2024

We’re also having the same issue when syncing customers that already exist in Acumatica.