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Mapping Shopify Sales Channel to Acumatica Branches.

  • June 29, 2024
  • 3 replies
  • 179 views
D
Freshman I

Hello,

We have two retail stores that are setup as two separate Branches in Acumatica - say Branch1 and Branch2. On Shopify POS each retail store is a separate Sales Channel - say Channel 1 and Channel 2. I have been unable to find a way to map or tell Acumatica that Shopify POS Sales from Channel 1 belong to Branch1 and Channel2 to Branch2. All Shopify POS Sales fall under the same Acumatica Branch. Is there a workaround or a setting I am missing?

 

Thank You

Best answer by KarthikGajendran

@dabarca Could you please try entities mapping to pick the branch based on the location? I provided an example in the below. Please test and if it works. 

 

 

    B

    3 replies

    KarthikGajendran
    Acumatica Moderator
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    @dabarca Could you please try entities mapping to pick the branch based on the location? I provided an example in the below. Please test and if it works. 

     

     

    Technical Product Manager- Retail Commerce
    Chris Hackett
    simonliang91
    Acumatica Employee
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    • simonliang91
    • Acumatica Employee
    • July 5, 2024

    @dabarca , I think you can try the following mapping, based on Shopify documentation, if the order is a POS order, the source name should be “pos”.
     

     

    Chris Hackett
    gabrielpaz86
    B
    Varsity I
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    • bclark
    • Varsity I
    • August 6, 2024

    Hello, 

    I have something very similar set up for our branches and it works 99% of the time. However, it doesn’t work when the value of the order is $0.00 

    Does anyone know why this would be happening?

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