Distribution

Hello! Is it possible to still mass process orders that were on backorder status but now have enough qty for shipments? Currently, ‘process order’ screen is used to mass create shipments for orders in the system. Shipping rule is to allow back order, so when items have insufficient qty, those orders go on back order status. The issue is when those items are restocked, and now have qty for shipments to be created, users have to go find these orders individually in the system and create shipment. It would be nice if these backorder status orders could also show up in the process order screen so users can mass process all the orders that are in backorder status but now have enough qty. Any thoughts? Thank you!

California has implemented a new waste recycling fee for Covered Battery-Embedded products (CBE waste recycling fee). We are required to collect the CBE waste recycling fee from your customers upon the purchase of a new or refurbished CBE product. The fee is 1.5 percent of the retail sales price for each CBE product sold or leased for use in California and should not exceed $15 per product.Additionally, the fee must be listed as a separate line item on the receipt and cannot be included in the sales tax calculation.Our VAR has recommended an approach but I imagine this would apply to a large number of Acumatica customers. How are others handling this? If it’s helpful, we use Avalara as our tax provider and will shortly upgrade to 2026R1.

We have a Role that requires the ability to release inventory transfers. To all indications, I have set the Security Access appropriately. However, the green RELEASE button does not appear nor is there an option to Release in the 3 dots menu.  Originally, we removed the ability for this Role to release transfers, but we now need to restore that access. How do I restore the Release button?

Hello,I have a couple of questions regarding Purchase Order approvals in Acumatica.1. Approval by amount using Workgroups instead of specific usersFor Purchase Orders approval based on amount, I have configured an Approval Map with conditions.However, instead of assigning a specific user as an approver, I need to assign a workgroup that can approve these documents under the defined conditions.The goal is to avoid constant changes in approval settings and to ensure that if one person is absent, another member of the workgroup can approve the document. Is it possible to configure Purchase Order approvals using workgroups instead of individual users? If yes, what is the correct way to set this up? If not, what alternative configuration options are recommended to achieve this behavior? 2. Approval based on amount in USD only (multi-currency vendors)We also need Purchase Orders to be approved based on amounts in USD only.We have several vendors using different currencies (for example, J

Help us shape the future of AP automation!We are currently working on three-way matching improvements and have a prototype we'd like users who work with vendor invoices to test and provide feedback on. This capability aims to eliminate vendor bill discrepancies and protect your organization from overpayments, audit risk, and unauthorized vendor billing. With automatic matching, a simple interface to review mismatches, and smooth integration with Acumatica approval workflows, your AP team gets the control and visibility that modern finance teams need. No more relying on custom generic inquiries or manual workarounds.Be a part of our Acumatica Labs Program to test this prototype and help shape the final solution!If you're interested in participating, please complete this short questionnaire. Update: questionnaire is closed for now. Thank you!We are looking for up to 10 customers to join the program, which will run over the next 2–3 months. We will get back to you within 5 business days t

Hi everyone,We’re delighted to announce this Community Mentoring session with @Neil Cantral!Business Events for Order ManagementA brief overview of Acumatica Business Events, how they are used to manage orders in a B2B distribution company, and a Q&A.Neil: I’m a leader in the PNW Acumatica Users Group and the Director of IT for Wilmar LLC, a B2B distributor of automotive tools trading under brands like Performance Tool. My Acumatica journey started in 2016 and I’m always happy to talk and share my experience with the platform. My focus over the years has been rooted in the Distribution module with a lot of experience in inventory allocations, reporting, third-party WMS, and customization.Community Mentoring sessions are approximately 30 minutes and limited to small groups (10-12) of members with one of our power users who is an expert on a topic. If this session is one you feel will help you in your journey with Acumatica, please let us know in the comments below. We’ll be selectin

Hi,We have the below requirement:We have two types of customers, and we are using the same item codes for both.However, for one customer type, we need to use the automatic packaging feature, where packaging can be predefined. For the other customer type, we require manual packaging, since the packaging needs to be adjusted based on specific requirements.Is there any way to achieve this without creating separate item codes?Thanks.

I am a little rusty on my WMS configI am testing WNS Rec and Put Away with Serialized itemI have PO with qty 5 of a serialized itemWhen using Rec and Put away in browser I enter the PO / a Receipt is created but the item does not display - why?When I review the receipt it has used the default qty but did not generate serial numbers why?       

Hi Teami Need some inputs in sending a email notification to customer when his first order placed in Acumatica.Trigger a notification ONLY when a customer places their FIRST order ever

Hello all,I would like to know the purpose of Calendar under Customers (AR303000)→ Shipping tab. I’m looking to setup the calendar where whenever the sales orders is created the Shipment should be generate for Monday. How can I set this up out of the box?

25R1added SOPackageDetail to SO-Shipment Primary List GI added Tracking number to GridThe field does not show in grid, not blank - no column Note only one package on every shipment here is Relations and Girdwhat is issue ?  

Hi,I was trying to find out what could be the possible reasons for the mismatch between Inventory Valuation report balance against the Inventory GL Account. I have noticed that there were manual entries posted to the GL Account with inventory movement. Howvere, after the reconcilation with these GL entries there is some more mismatch. What could be the any possible reasons for these. 

We are SFP authorized by Amazon so cannot afford to lose this. As such when you buy shipping on Amazon (using our own accounts) we are protected should the carrier fail to meet its obligations. However this is not the case if we buy the shipping in Acumatica (even if selecting exact service Amazon recommends). This is a unique flaw with Acumatica.As such our workflow was we Buy Shipping and complete the shipment in Amazon, then we copy over package details, cost and tracking into Acumatica and complete the order. This then just created a lot of shipments daily that failed in the sync becuase Amazon was already showing as shipped. We just created a schedule that skipped these at the end of each night.Now though with 25R2 this workflow no longer works and despite us completing the order in Acumatica the same way the shipment fails and the new error is not enough information. Trying to figure out a new solution in 25R2 as this is now also preventing payments to sync under Amazon’s new pay

I have a question about the following scenario with Shopify ...Stock of item x in the warehouse = 1 piece Stock of item x in the store = 1 piece Customer 1 orders item x in the store (Order 1) Stock of item x in the store is now actually = 0 piece Order 1 is not immediately imported into the ERP system due to errors, etc Stock of item x in the warehouse and in the store remains = 1 Piece Customer 2 orders item x in the store (Order 2) Order 1 from customer 1 is imported and order 2 from customer 2 is backordered or rejected or Order 2 from customer 2 is imported and order 1 from customer 1 is backordered or rejected only after the import of one of the two orders is the stock in the warehouse = 0 pieces and article x is not available in the storeThe problem is store orders for item x, which actually no longer has any stock.Does anyone know a solution for this?Thx in advance.

Hey, Team - curious if this is even possible.  I’ve got a customer who is attempting to perform an RMA referencing a migrated invoice.  When I create the RMA and try to find the invoice, it is not available.  Any thoughts? 

Does anyone know if it’s possible to disable scanning of serial numbers during the picking process? Our client is also prompted to scan the serial numbers at the packing process, which is preferable, but it is duplicative work to also be required to scan during picking.If not, does anyone have any workarounds or solutions? Ideally our client can still pick using scanners but just not be required to scan serial numbers at that time.

Hello,How can we set the Form View as the default view for a Grid? By default, the grid displays in Grid View, but we would like it to open in Form View instead.Please refer to the screenshot below for reference. We are using Classic UI on Acumatica 2025 R2.Any help would be appreciated. Thank you!  

Hi,I would like some help with following scenario.I’m getting sales orders via an integration. Prices are agree with the external party, and the same is defined on the sales prices form. There are promotional prices as well as standard prices. I want to check and notify if the price entered via the integration is not agree with the sales prices. I’m trying to make a GI to show the sales order when the applicable price is not equal to the SO price. Having challenges in finding the applicable price when there are promotional prices. That is because the system shows the each price in the sales prices as rows which makes unable to compare.Have you done something similar of have any ideas to overcome this?Thank you,Dulanjana

There are some items which has been loaded to the create transfer order screen for the transfer order creation. however, those items are old stocks and currently we do not have stocks for those. How can we remove the item lines and does it affect any allocation in the system? 

Looking for options to move inventory between locations in Acumatica but using a handheld device thats super easy.  Do not need full WMS at the moment, just very basic internal location movements.   Open to suggestions.   Thanks! Nirav S.

I created a Prepayment Request for 50% of a PO and processed the prepayment payment. After that, I received the goods, created an AP Bill for the same 50%, and applied the prepayment to the bill to close it.Now I’m trying to create another PO Prepayment Request for the remaining 50% balance, but Acumatica shows $0.00 remaining and won’t let me request any additional prepayment. It looks like Acumatica is reducing the PO’s remaining amount by both the prepayment and the AP bill.Is this expected behavior? If not, what’s the correct workflow to prepay 50%, receive and bill that portion against the prepayment, and then prepay the remaining PO balance?

What is the proper way to record Sales to Lessors for your Customer?  For example, ABC Services Inc. (the “real” customer) is planning to “buy” a Trailer (the product) from us but have XYZ Leasing Inc. purchase it and lease to ABC Services.XYZ Leasing is instructing us to record them as the Customer in Acumatica and reference ABC Services in the Ship To address.  I think this is wrong - I feel the “real” customer ABC Services should the Customer in Acumatica and XYZ Leasing should be in the Bill To address.Does anyone have a creative way to do this and satisfy lessors requirements?  Should we be looking at parent-child relationships, Customer Locations, etc.?

Hi all,Is there any possibility to assign the Inventory Management method to FEFO (First Expiry, First Out)?Thanks in advance!

Our customer is trying to sync orders with Shopify connected to TicTok.  The orders from TicTok are fulfilled by TicTok (similar to Amazon FBA process).  With only one Acumatica Shopify connector, the orders are coming in as standard sales orders not SO IN orders to be able to process the standard Shopify orders.My plan is to setup a business event based on a GI that detects any new FBT (fulfilled by TicTok) orders and run an import to run the Quick Process action.  I need some help getting the Import Scenario configured.  I have tried several variations on the mappings but have not had any success.  The default settings when the Quick Process action is initiated are satisfactory instead of setting the date and warehouse. The current error message is ‘The Save button is not enabled’.  Thank you in advance for your time and support,John

Hi All,I came across a situation where I see Acumatica changed quantities based on applying a filter to a column within the Transaction History. When I apply a filter on "Tran. Type" to only show adjustment, it changes the ending quantity amount. It seems to remove the 10/2/2025 issue transaction from the math. I am not sure why it changes the math. It should only change which types of transactions are viewed correct?  Does anyone have any ideas what is going on here? Thanks