SO document discounts - shipping charges being included

  • 23 October 2023
  • 5 replies

Userlevel 5
Badge +1


I have a customer who uses document level discounting on sales orders and when they do this, Acumatica is taking the discount off of the freight charges.

Is there a way to not include freight/shipping charges in document level discounts?


5 replies

Badge +18


Please vote for your idea here, to offer option to exclude freight from discounts:

In the meantime, Discountable amount may be manually changed on Discounts tab of Sales Orders.

You may also consider a customization.



Userlevel 5
Badge +1

Thanks @Laura02 for the link to the idea, I definitely voted.

Unfortunately, manually changing the sales order is difficult as this customer processes thousands of orders.

Userlevel 7
Badge +16

HI @donnadeskins55 

Are freight charges used as a line item on the Sales Order? What is the Invoice Freight based on?

When I create a sales order with a document discount, the discount does not change when I add a carrier. 

Order placed

Same order just with a carrier 


Userlevel 5
Badge +1

It’s the calculated freight charges on the TOTALS tab that are included in the discount:


Userlevel 7

Hi @donnadeskins55 were you able to find a solution? Thank you!


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