+5I’m trying to figure out why Acumatica changed the ShipAddressID on an order and what that means.
I don’t see any visible changes to the order, nor can I figure out what these numbers mean. It did however remove the salesperson ID from the order lines.
+14Hi
My best guess is that someone overrode the address on the sales order. When you do that, it creates a new address record and associates the sales order with that new address record.
Best,
David
+5Hi
My best guess is that someone overrode the address on the sales order. When you do that, it creates a new address record and associates the sales order with that new address record.
Best,
David
If so, that would be in the history, it isn’t.
Hi
+5Not yet.
Hi
+5Hi
No I don’t. Curious, are these orders connected to Shopify? If yes, I think there is something big going with Shopify and locations that has no clear answer. See this link.
+2
-Dana
P.S. We can also chat about this when we meet.
+5
-Dana
P.S. We can also chat about this when we meet.
No address verification.
This usually happens when the shipping address is refreshed or re defaulted on the Sales Order (for example, due to changes in customer/location, address validation, or updates from related documents).
When that occurs, Acumatica may assign a new Ship Address , even if the visible address looks the same. This can also trigger recalculation of related fields, such as salesperson assignment on the lines.
+5This usually happens when the shipping address is refreshed or re defaulted on the Sales Order (for example, due to changes in customer/location, address validation, or updates from related documents).
When that occurs, Acumatica may assign a new Ship Address , even if the visible address looks the same. This can also trigger recalculation of related fields, such as salesperson assignment on the lines.
I don’t think that’s the case, but let’s say it is, how do we prevent the salesperson being removed?
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