Skip to main content
Question

ShipAddressID Being Changed on Sales Order

  • September 24, 2024
  • 4 replies
  • 61 views

Jeff96
Captain II
Forum|alt.badge.img+4

I’m trying to figure out why Acumatica changed the ShipAddressID on an order and what that means. 

I don’t see any visible changes to the order, nor can I figure out what these numbers mean. It did however remove the salesperson ID from the order lines.

 

 

4 replies

DavidEichner
Captain II
Forum|alt.badge.img+13
  • Captain II
  • September 25, 2024

Hi @Jeff96 

My best guess is that someone overrode the address on the sales order.  When you do that, it creates a new address record and associates the sales order with that new address record.

Best,

 

David


Jeff96
Captain II
Forum|alt.badge.img+4
  • Author
  • Captain II
  • September 26, 2024

Hi @Jeff96 

My best guess is that someone overrode the address on the sales order.  When you do that, it creates a new address record and associates the sales order with that new address record.

Best,

 

David

If so, that would be in the history, it isn’t. 


Chris Hackett
Community Manager
Forum|alt.badge.img
  • Acumatica Community Manager
  • November 15, 2024

Hi ​@Jeff96 were you able to find a solution? Thank you!


Jeff96
Captain II
Forum|alt.badge.img+4
  • Author
  • Captain II
  • November 18, 2024

Not yet.