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Credit Card Payment for Cash Sale Sales Order Type

  • April 26, 2024
  • 3 replies
  • 104 views

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In 2024R1, the help indicates that a credit card payment method can be used to with the Cash Sales sale order type.  But when I add a credit card payment method to the order, I get a blocking error stating the credit card payment method is not supported by the Cash Sales order type.  Is the help incorrect?

Best answer by DavidEichner

Hi @brucewarrell96 

Do you have a customization in the mix?  The default behavior in the demo company with Cash Sale order type is to not allow a payment to be attached to the sales order.  

I’m wondering if your site has a customization to allow for payment to be attached to Cash Sale sales order.

Best,

David

3 replies

DavidEichner
Captain II
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  • Captain II
  • Answer
  • June 13, 2024

Hi @brucewarrell96 

Do you have a customization in the mix?  The default behavior in the demo company with Cash Sale order type is to not allow a payment to be attached to the sales order.  

I’m wondering if your site has a customization to allow for payment to be attached to Cash Sale sales order.

Best,

David


  • Freshman II
  • July 14, 2025

Did this ever get resolved?  I’m getting the same error.

-Kevin


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Hi ​@KevinG  - By default credit card payment method is not supported in sales orders of the Cash Sales and Cash Return type.