I create business event to auto hold my saleorder but some records process holds successfully but some record show error “0 records of 1 have been processed. The last error was The Hold button is disabled.”. But I checked the order number the hold button is not disable. I can hold it manually with the order that alter error.
Best answer by lauraj46
Hi
I noticed that the order types are different on the records that are failing. Usually on the sales order screen you should enter the order type before the order number. I would suggest doing the same in the scenario by reversing the order of rows 4 and 6. Otherwise the import scenario is attempting to create a new order of that type rather than retrieve the existing one by order number.
Hope this helps!
Laura
+9Hi
I noticed that the order types are different on the records that are failing. Usually on the sales order screen you should enter the order type before the order number. I would suggest doing the same in the scenario by reversing the order of rows 4 and 6. Otherwise the import scenario is attempting to create a new order of that type rather than retrieve the existing one by order number.
Hope this helps!
Laura
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