Discussion Forums

Customer is printing large number of custom labels (5000) and finding only half will print and then stopThe print preview has all the labelsWould their be some restriction on this ?Would their be something different in 24R1 vs 23R1 ? 

Just started using Acumatica 5 months ago and I am the person at my company responsible for getting it sorted out for the other employees...so I’m the pioneer that gets to take the arrows learning how to use the software...so my question is this..I want to know if there is a way to make kits (aka custom assemblies) in Acumatica?For example, Lets say we take 2 -3 stock items and want to bundle them together as one part number for a customer. In this example we would have one custom part number that includes those 2-3 parts, perhaps some labor and then all those items roll up into that custom part number with a custom price.Currently I see how to do it in the software, but it requires us to go to the “stock items” page.. make a part number.. then run over to “Kit Specification” area and build it out… then run over to the “Kit Assembly” area and type in the part number once again and “assemble” it… and then run back to the “stock items” page to see the price. At which point we can go back

We finally have been able to print our UPS shipping labels but now have ran into another issue. The report generated label itself, it is printing as a SAMPLE label and they are not including the UPS information (Tracking number, routing code, etc.)How do we get these items to print, and the label to not say “Sample” and also all the UPS information (Tracking number, routing code, etc.).Acumatica Cloud ERP 2023 R2Build 23.212.0024 +Did I miss any settings or parameters while configuring? 

All Data Parses Accurately when scanning using (30) or (37) however UOM “EA” does not populate and causes error in processing transfers. Cross ref in Stock Item Screen with associated UOM States (30) and (37) are effective however do not specify UOM like (3202) LB etc 

Hi, I used such request for uploading attachments to Acumatica for Billshttps://mycloud.acumatica.com/entity/ARTSDocEndpoint/23.200.001/bill/inv/096178/files/105908469_2024-07-29.pdfIt worked for all environments, but suddenly I started received such error {"message":"An error has occurred.","exceptionMessage":"More than one entity satisfies the condition.","exceptionType":"PX.Api.ContractBased.MoreThanOneEntitySatisfiesTheConditionException","stackTrace":"   at PX.Api.ContractBased.EntityService.GetImpl(ISystemContract systemContract, String version, String name, EntityImpl entity, PXGraph screenGraph, EntityDescriptor entityDescriptor, CbOperationContext operationContext)\r\n   at PX.Api.ContractBased.EntityService.DetermineEntityDescriptor(ISystemContract systemContract, String version, String name, EntityImpl entity, EntityExportContextBuilder entityExportContextBuilder, EntityDescriptor& entityDescriptor, PXGraph graph, CbOperationContext operationContext, Boolean& isArchi

Hey folks,I have a Shopify order which had Item A.   Item A does not exist in Acumatica and we tried to sync the order and it failed as expected. We changed the item to Item B which does exist, and removed item A from the order and restocked in shopify.  The order still refuses to sync in ACU claiming that ITEM A does not exist in ACU: The XXXXXX item in the XXXX store does not match any item's inventory ID or alternate ID in the ERP system. Make sure an item with "XXXXXX" as an inventory ID or alternate ID exists in the ERP system, and process the record again.It appears to still be in The JSON file as well...any thoughts here?

Help??Have a screen that has a PXRichTextEdit that is bound to a child grid field.  So that as we edit the records in the grid, can edit line-level notes.  It is in a tab.                                    <px:PXRichTextEdit AllowInsertPrevParameter="False" AllowInsertParameter="True" AllowLoadTemplate="True" AllowSourceMode="True" AllowSearch="True" AllowPlaceholders="True" AllowMacros="True" AllowAttached="True" textmode="MultiLine" Height="100%" Width="100%" runat="server" ID="edNoteHtml" DataField="NoteHtml" Style="border-width: 0px; border-top-width: 1px; width: 100%;"> In code, checking another field and enabling/disabling PXRichTextEdit field (noteHtml):         protected void _(Events.RowSelected<SSPAgreementSection> e)        {            var row = (SSPAgreementSection)e.Row;            if (row == null) return;            if(row.Locked == true)            {                PXUIFieldAttribute.SetEnabled<SSPAgreementSection.noteHtml>(e.Cache, row, false);     

Hi,I’m encountering an issue when trying to import the sales price using an import scenario. The error message I'm receiving is: 'Expiration Date' cannot be empty. However, I have already mapped the Expiration Date field, and it contains data.I am currently on version 2024R1 (Build 24.109.0016+).Could you please assist with this issue?Thank youJennifer

Hello,I’m trying to edit the default Landed Cost GI (PO3030PL) to also include just two more columns on the results grid – the Purchase Receipt Nbr and the Purchase Order Nbr. This will help our accounting and logistics teams more easily match landed cost to invoices and reconsiliations since the invoices are always by PO or PR. I found the correct tables to add and can grab the field on the results grid, but the column(s) can’t pull data since it’s flagging the relations tab not joining the tables correctly. However, I’ve tried adding the new table as both inner, right, and left join but none of those work. Can someone let me know what the ‘relations’ tab should look like in order to make this work? (Add X as a left join… etc) Screencap below is what relations tab looks like without me adding anything.   

Hello,we are trying to update some fields in Stock Items screen using webhook and its working without issue, but the problem we would like to return some custom message after update is done. Can you some please help us how we can achieve this. we are in build 24R1 version 24.107.0004. Please have a look at sample code below using System;using System.Collections.Generic;using System.Threading;using System.Threading.Tasks;using Microsoft.AspNetCore.Http;using Microsoft.Net.Http.Headers;using Newtonsoft.Json;using PX.Api.Webhooks;using PX.Data;using PX.Objects.CR;using PX.Objects.PM;namespace TogglWebhook{    public class TogglWebhookHandler : IWebhookHandler    {        private static readonly JsonSerializer Serializer = new JsonSerializer();        public async Task HandleAsync(WebhookContext context, CancellationToken cancellation)        {            if (!context.Request.Headers.TryGetValue(HeaderNames.Authorization, out var authValue))            {                context.Response.Sta

hello all,I have been working on an Import scneario to override the Mail recipients for Invoice Mailing ID where i am looking to add the recipients’ mail ids as Cc. Below is my import scenario:Even with this, the contacts as getting imported as To instead of Cc, highlighted in below screenshot: Thanks.

Hi community members! I am looking to build a GI that lists all Vendors and the Date the Last PO was placed with them. It would be nice if the last PO number also was returned. I have left joined the Vendors to the PO’s and have the dates and fields mentioned above but, of course, the vendor repeats with each different date. I tried to use a Max formula on the PODate field to get the most recent but, no luck. I also tried grouping but the date returned is not always the Last PO Date in the system. Any ideas on how to accomplish this? 

Hi Sir I have set a recurring transaction , start date is 1 Nov , run at every month and end of the day.However , i did not see any recurring transaction generate on 30 Dec 2020 for the below, does it mean i  need to go recurring transaction to “ RUN NOW” instead system can run it for us?  

We have a few of our generic inquires that have disappeared on our favorites screen and we are now unable to even search for them. We now have to go to generic inquires, type in the inquiry title, and view the inquiry to get the needed information pulled up. Any advise on how to fix this or how this may have happen to begin with?

Hi, We are trying to create a process similar to the Dunning Letter process for a client as it is unavailable in their current license level, and they understandably don’t want to upgrade just for a single feature. I have created a generic inquiry that finds all the customers with overdue invoices, and then created a business event that sends out reminder emails based on the records in the Generic Inquiry. The client would like this to function like processing screens such as Print Statements where they see a list of the customers who are overdue, tick a box next to the onces they would like to email, and then trigger the Send Email action. The closest I have gotten to this is shown in the images below. The first image shows how I have set up the Entry point of the Generic Inquiry to be the Invoices and Memos screen, and ticked the 'Enable Mass Actions’ checkbox. The second image shows how I have added the Send Email function to the Mass Actions tab. The third image, which is the final

As a new user to Acumatica I am trying to figure out how the software works and there is one thing that I just can’t figure out. I was wondering if there was a way to run a sales report. Specifically is there a way to see what the sales are by day/month/year?Basically a report that shows the date, and how much was sold that day/month or year? After looking all over the place on the Acumatica software I can’t find it anywhere. If it isn’t possible then I will save a ton of time looking for something that isn’t there. Thank you very much.

We recently upgraded to 24R1, Build 24.109.0016.  We have a cloud installation.We are trying to copy Live information into our “Test” tenant.Normally we would export the snapshot, and then delete a few of the big files (like audit and emails), then upload the zip file.  This time however, we could not edit the zip file.  So we extracted it, removed the two xml files, and then zipped it again.  We couldn’t upload the zip file.This has never been a problem before, and we have tested this problem on two PC’s.Any idea on why this problem is occurring now and not in previous releases?  Also, a local copy of 24R1 doesn’t cause this problem, it’s when we are uploading it to cloud that we have an issue. 

Hi All,When performing multiple publish, most of the access roles are affected, and previous access configurations are removed. Can’t identify reason for that. Could you please advise why this is happening and how we can resolve it Thanks

Hi All,Please be aware that I need a comprehensive access report from Acumatica. Currently, there are no reports available that provide field-level access rights; the only existing report covers screen-level updates.Thanks 

Here’s what I’m doing now in SOAP to Record a CC payment:            var pymtSchema = _context.AR302000GetSchema();            _context.AR302000Clear();            var commands = new List<Command>();            try            {                _context.AR302000Clear();                commands.Clear();                commands.Add(new Value { Value = "Payment", LinkedCommand = pymtSchema.PaymentSummary.Type });                commands.Add(new Value { Value = paymentRefNbr, LinkedCommand = pymtSchema.PaymentSummary.ReferenceNbr });                commands.Add(new Value { Value = bt_transactiontoken, LinkedCommand = pymtSchema.PaymentSummary.PaymentRef });                commands.Add(new Value { Value = bt_transactiontoken, LinkedCommand = pymtSchema.RecordCCPaymentCCPaymentData.PCTranNumber });                commands.Add(new Value { Value = "OK", LinkedCommand = pymtSchema.PaymentSummary.ServiceCommands.DialogAnswer, Commit = true });                commands.Add(pymtSchema.Actions.R

Since converting from SOAP, I’ve run into C# issues related specifically to the Sales Price (AR202000) page.  For instance, when using a PUT method to create a brand new Sales Price row, I need to use a CancellationToken to timeout after 5 seconds.  Otherwise, I need to wait 5+ minutes to get a response back (InnerException: Error while copying content to a stream).  This is very strange since there is no wait time at all using Postman.  This isn’t my biggest concern since I’ve worked around it with the timeout/cancellation.My biggest problem occurs when using a PUT method just to retrieve a Sales Price row (using InventoryID/PriceType/PriceCode).  This can take anywhere between 1 second to 5 minutes just to retrieve a response.  I need to do this to retrieve the RecordID, which is a new REST requirement for deleting specific SalePrice rows.  I don’t receive any response errors like I do trying to create the Sales Price row.  This is drastically increasing the processing time compared

Here’s the URL I tried with a POST method in Postman:https://sandbox.com/AcumaticaERP/entity/Default/22.200.001/Payment/ActionName Question: is there a way to pass a value to the popup window that is display when the Action is invoked?  maybe I also need to pass something so it can submit this value?I tried to add the popup box field name but it’s not working...{    "entity": {        "Type": {            "value": "Payment"        },        "ReferenceNbr": {            "value": "598035"        },        "PopupFieldName": {"value": "abc12345xyz"}    },    "parameters": {}}

Client wants to drop licensing for a couple of items.  I have not had this before.  Are there issues/concerns or does ACU just give them a new license and the feature is disabled?  Any data concerns etc.?•    Looking to remove CRM and Case Management •    Looking to drop multi-currency as well

 Hi Community,The error i am getting, is when my service order record has records under the details tab. When i go to the Financial Tab and try to change the billing customer field i get the following error:  Error: Unhandled exception has occurred, your changes have been rolled back: Error: An error occurred during processing of the field BillCustomerID: Unable to cast object of type 'PX.Objects.FS.FSSODet' to type 'PX.Objects.FS.FSSODetEmployee'.. This version of acumatica is 2024R1 and is one of acumatica screens where i have not done any customization to it. Any help will be appreciated. Regards,Joshua

We have an income statement that is using a Unit Set.  We have multiple branches within our organization and many of our reports use the =Report.GetDefUI('RowCompanyBAccount.AcctName')  to retrieve the correct branch name on the report.  After going thru this upgrade last week, I ran the report for this period and it shows the correct name on the consolidated report, but when you click on the symbol to retrieve the Unit Set breakdown, it renders the wrong company name.  I fixed this by hardcoding the name on the report (we don’t usually share the column sets between branches), but am curious if anyone else has encountered that or had it fixed.  Is it a GI issue that is easily modified?