I have an item I need to return but I don’t have any PO receipts. It had it’s qty set initially with a manual receipt and then the qty was updated with a physical inventory count. As far as Acumatica knows we have never purchased this item.
Now I need to return this item to our vendor. Normally I would start with the original PO Receipt and process a return from there. Without that starting point what is my best path forward?
+18
Hello,
I think you are saying, the current quantity on hand reflects, for example, 1 item that you need to return, but there is no PO receipt.
If I understand correctly, you may use Inventory Issues screen to subtract the item from inventory, and then ship the item back to the vendor.
Alternatively, an Inventory Adjustment with negative quantity will also subtract the item from inventory.
Laura
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