Configuration and Installation

I’m having trouble getting external file storage to work when pointed to a Synology NAS.The NAS directory is mapped to the S:\ drive on my Acumatica server, and I am able to interact with it using my admin account. This is the same account I use when installing Acumatica. However, when I attempt to add either the S:\ drive or a C:\user\administrator\desktop directory as the external storage address, I get an invalid path error.This is not the case when I use a C:\ directory, so I assume it is user permissions related, but I do not know which user context Acumatica or IIS are running in to grant the needed permissions. Any input would be appreciated. 

Hello,I have just discovered that somewhere along the way I have removed access to the testing tenant for our company. We had been doing some work on security roles so I am assuming that the two are related. However, I am unsure how I can “re-enable” access to the testing tenant for myself (as admin). Any help would be great. Thank you,Brandon

I am trying to do a test upgrade from 2021 R2 to 2023 R1 on a local VM to test some customizations and I get this error:  I am using SQL Server Standard 2016 with the latest CU.Is there any way around this, or do we need to use an Enterprise Version of SQL locally now as well?I should add that when I click Ignore to all the error messages it does seem to finish, but I am not sure of the state of the data.  Does it just mean that I cannot use the new archive feature on my local test VM but everything else will work?

I would like the ability to use an expression when defining a Condition in an Approval Map. However, there is no functionality to do it, and often I must tell the customer, a customization will be required. Please add the ability to do an expression.

Good dayI have recently upgrade my client to 23R1( Build 23.105.0016)There is mobile customization to remove cases and a couple of other items from mobile.Before 23R1 if I removed the customization the screens will be added again to mobile.With 23R1 if I remove the customization the change made are still showing on mobile.After a little digging I found the Mobile workspaces screen(au220012)and saw, in the CRM workspace, that the cases and the other screen that don’t work are not in the list: i was expecting CR.30.60.PL (HubFolder) to be in here?Is there a way to add the missing HubFolders or reset/fix?

Hello everybody,is it possible to restrict a certain user that he/she can only DELETE files that he/she have created herself? As of now, I know only the option to restrict a user to not delete any file (no matter who created it).Many thanks in advance!

Hi,We have a client that is using Retainage for A/P. However, we have a VAT that calculates the tax. I configured a pending VAT. What is the best way to setup pending VAT so the current taxable due is recognized right away but the tax portion on the retainage is part of the pending VAT? Let me know. Right now the total amount is all going to Pending VAT and I do not want that. Here is a screenshot.  Here is a screenshot of my Taxes Setup: Thanks,Frances    

We’re trying to adjust permissions for some of our users to allow them to void payments when needed.The administrator role has access to a “Corrections” option with the ability to Void under it. What permission role is that under?Version: 22.207.0013Screen: CST.AR.30.20.00

Hello,Our customer has set up multiple system emails for different users in Sales, Accounts etc. But a default email is not set. I am wondering how emails when recovering password would be sent. Appreciate if the importance of having a separate default system email could be explained.Thank you

Our customer is asking the the AP Bills and Adjustment to be added their Mobile App.I have added to Mobile Workspace AU220012 but do not see on MobileWhat am I missing?Do I need a customization project ?Can someone provide the basic outline of this process 1 - 2 - 3? 

Hi, I have to load two separate customizations for two different tenants under the same Acumatica URL. None of them are test tenants. I keep publishing but if I post the one the other always get unpublished. Any suggestions? Thanks,Frances   

Hello guys,I am facing this issue after upgrading Acumatica from Build 22.202.0040 to Build 23.105.0016Here is the source code when I open by Visual StudioWhat I have done is:upgrade Acumatica  22.202.0040 to  23.105.0016 Update dll file by building Project StockItem in Visual Studio (see my image above) Reload the siteDo you have any idea about the root cause?Thanks in advance. 

Hi Acumatica People,I am setting up a new environment and I did the following: -created a customer after I had set-up my customer classes-set up my reason codes-set up my warehouse with locations -created two items-Entered receipts (like this): -Entered the order: We haven’t changed any setting associated with Project (which is part of our planned implementation). This order is non-project order (identified in our settings as X).  I am presently going through the “Project Inventory Tracking: Implementation Checklist”. Are there standard set-ups for the non-project, X, that I have missed? Thanks, Patrick      

Dear Acumatica Community,I hope this message finds you well. I am reaching out to seek your valuable insights and assistance regarding an issue I am facing with Purchase Receipts in Acumatica 2022 R1 (Build 22.111.0020).Here's the situation: I am currently working on setting up Purchase Receipts for both non-stock items and stock items in our Acumatica ERP system. Ideally, I would like the Purchase Receipts for non-stock items to be recorded without affecting Inventory and Journal Vouchers in the background. However, for stock items, I want the Purchase Receipts to be duly recorded in Inventory and Journal Vouchers, as expected.During the testing phase in my own test environment, I noticed that this configuration was working precisely as intended. However, after going live with the same Acumatica version in our production database, I am experiencing an issue where Purchase Receipts for non-stock items are still triggering Journal Vouchers, which is not the desired behavior.At this poin

Acumatica, a powerful cloud-based ERP software, provides businesses with the tools to manage finances, inventory, sales, and more. As with any software, it's crucial to upgrade your Acumatica version to ensure optimal performance and keep up with evolving business needs. In this article, we will explore the reasons why, when, and how to upgrade your Acumatica version.Part 1: Why upgrade your Acumatica version: Unlocking New HorizonsWHY? Upgrading your Acumatica version offers several compelling benefits:1. Access to New Features: Upgrading allows you to leverage the latest features and functionalities introduced in newer versions, empowering your business with enhanced automation capabilities, improved reporting tools, streamlined workflows, and advanced analytics. These new features can significantly enhance productivity and competitiveness.2. Performance Enhancements: Software updates often include performance optimizations that enhance the speed, stability, and overall performance o

I’ve set field-level security to hide average and last cost on the stock item screen from certain roles.If there is a GI that shows average or last cost and the user with the certain restricted role has access to that GI, can they still see the average or last cost?I am presuming the answer is yes. Just want to confirm as I’ve not been able to find info on this.

I’m working through the setup of System Accounts in anticipation of leveraging the Incoming Mail Processing feature. I’ve encountered a few different issues over the course of setting up ~20 System Email Accounts that are connecting to our MS365/Azure tenant. For the most part, things are working as expected BUT there are a handful of accounts that continue to be problematic… During the automated processing of the emails, some accounts encounter the error “The mail receive has failed. Exception has been thrown by the target of an invocation.” during the automated processing of the emails. As suggested by other threads within this community, I’ve opted to recreate the System Email Accounts and it’s associated External Application from scratch. This did seem to work, initially, but roughly an hour later the problem resurfaced. It’s been suggested that the error could be due, in part, to the quantity of emails being processed, specifically those stored within the defined root folder of th

A simple task is taking too long to figure out - we purchase pre-printed labels that we apply onto each box.  We don’t sell these labels but do have them include in our BOM’s since we apply a label onto each box of finished goods.  We purchase the label on a roll of 500 labels per roll and we apply 1 label per finished goods box.My Base Unit and Sales Unit is set to Label and my Purchase Unit is set to ROL500.  I have a Units of Measure conversion set as From Unit: ROL500, To Unit: LABEL, Multiply 500.To test the conversion, I perform an Inventory Transaction Adjustment where I add 2 ROL500 (1000 labels).  The unit price of $12.50per roll appears correctly and the Ext Cost is the price times 2.  I then release and see the 2 ROL500 added at the correct cost.When I go to the Inventory Summary screen, it shows that I have a quantity of 2, but the UOM is displayed as LABEL even though I added ROL500.  I want it to show ROL500 since that’s what we purchase.  The Inventory Valuation Report s

Where do the accounts and sub accounts that you can assign under Departments screen [EP201500] come into play.  I can not find where you can override expenses with these accounts or where they even come into play.  Thank you  

Hi,I bought a Private Cloud Perpetual, 5 tenants, 500 users, Transaction Tiers X2, 50K Monthly CommercialTransaction Volume, 1M Monthly ERP Transaction Volume. I'm trying to install ACU on 3 different servers and use the same License Key, does that violate the copyright policy?.I purchased maintenance until Jan 19, 2024 so can I get the latest update eg 2023 R1. Please help thanks

Hi Team, Thank you to everyone who has chimed in on past events.  This community has been amazing.  Do any of you know of a way to get emails sent out to a person/workgroup when a task or event has been entered with them as the owner?  Seems like this should be a functionality but I am not finding any answers to hopefully make this a reality.  Any feedback is greatly appreciated!

We have implemented SSO using our Azure active directory and we have 2 locales set up for English and French (we are in Canada).How can users select their desired language now that the login screen is bypassed?

Hello all,I created a new report which display the project transactions for selected Branch, from and to period. Client would like to get it in the email every Monday for previous period. Can anyone help me ?Branch: ABCFrom: 05-2023To: 05-2026 This is similar to Transaction for Period report (Acumatica default report ScreenId=GL633000).Could you please help me to create a business event for ScreenId=GL633000 and based on it I can create it for the report which I created.Ram

Hello, I need to know when users are sending email from Acuamtica, Is it possible to configure something that recipient will see their business email in stead of common system email? Regards,Jewel ParvezLead SCM Consultant Alliant Rigserv LLC 

All, this is driving me crazy, I shouldn’t let this get to me. :)Our main Acumatica install is the lovely default blue. The favicon in the browser tab matches the color of our main and all is right in the world:Which one is the sandbox?Our sandbox is a terrible magenta -- it works, because you immediately know you’re in the sandbox.I didn’t set the sandbox up, but I can shoot a new favicon off to our admin. Is there a vector/eps of the acumatica logo available?