Mobile - revert back to default layout/screens - 23R1

  • 1 August 2023
  • 0 replies

Userlevel 1

Good day

I have recently upgrade my client to 23R1( Build 23.105.0016)
There is mobile customization to remove cases and a couple of other items from mobile.

Before 23R1 if I removed the customization the screens will be added again to mobile.
With 23R1 if I remove the customization the change made are still showing on mobile.

After a little digging I found the Mobile workspaces screen(au220012)

and saw, in the CRM workspace, that the cases and the other screen that don’t work are not in the list:

i was expecting CR.30.60.PL (HubFolder) to be in here?

Is there a way to add the missing HubFolders or reset/fix?

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