Question

Audit History on Pick, Pack, Ship Screen

  • 8 August 2023
  • 9 replies
  • 45 views
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Can the screen be audited in v2021R2?  I want to track when a user clicks the Set Qty button.  I’ve enabled auditing on the screen but nothing gets logged in Audit History.

9 replies

Kandy Beatty
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HI @brucewarrell96 

What do you have as Active on that screen? Mine is 2023R1 but you should still have something similar

 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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SOPICKERLISTENTRY, SOSHIPLINESPLIT, SOSHIPMENT.

Kandy Beatty
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@brucewarrell96 

What happens when you click Audit History? Are you getting an error? Are you seeing anything in the actual Audit History screen?

 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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No error.  Nothing is reported on the screen.

Laura02
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Hi @brucewarrell96 ,

Is your Audit ACTIVE status?

 

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
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@Laura02 - yes

Kandy Beatty
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No error.  Nothing is reported on the screen.

Hi @brucewarrell96 

Have you tried to re-create the audit screen? Maybe try to delete what is in there then re-add it. 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Kandy Beatty
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Hi @brucewarrell96 

I just tested on a Savant user who I know who has scanned shipments and I did not get any results either.

Have you tried to put a support ticket in with Acuamtica or asked your VAR to?

 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
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Hi @brucewarrell96 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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