Skip to main content
Answer

Change Tenant Name on SM203520?

  • August 4, 2023
  • 3 replies
  • 291 views

fosterjeff01
Freshman II
Forum|alt.badge.img+1

We currently have our live company tenant named “Company”, which I’ve never liked because it tends to confuse new users.  I was looking in to changing it to something users would recognize (like our company name, or Production, etc).

On the Tenant screen SM203520, it appears possible to simply overwrite the Tenant Name and Login Name and click save.  Most other screens have an Title/Name change function, so I’m apprehensive to just change it without guidance.  If so, are there repercussions to doing so for any customizations, reports etc, or does it use the ID number and not the Tenant Name/Login Name?  Anyone have experience changing the Tenant Name/Login Name?

Best answer by Laura03

Hello, 

You are correct, tenant names can be updated in Tenant screen. Before changing, you will want to consider integrations that may be connecting based on tenant name.

Laura

3 replies

Laura03
Captain II
Forum|alt.badge.img+19
  • Captain II
  • Answer
  • August 4, 2023

Hello, 

You are correct, tenant names can be updated in Tenant screen. Before changing, you will want to consider integrations that may be connecting based on tenant name.

Laura


darylbowman
Captain II
Forum|alt.badge.img+15

Also, OData connections and DeviceHub


fosterjeff01
Freshman II
Forum|alt.badge.img+1
  • Author
  • Freshman II
  • August 7, 2023

Thanks for the feedback.  Right now I’m thinking it’s only our Velixo Odata connections that would need to be updated to follow the new name.

 

Appreciate the help!