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Question

Audit History on Pick, Pack, Ship Screen

  • August 8, 2023
  • 9 replies
  • 94 views
B
Varsity I
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Can the screen be audited in v2021R2?  I want to track when a user clicks the Set Qty button.  I’ve enabled auditing on the screen but nothing gets logged in Audit History.

    9 replies

    Kandy Beatty
    Captain II
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    • Kandy Beatty
    • Captain II
    • August 8, 2023

    HI @brucewarrell96 

    What do you have as Active on that screen? Mine is 2023R1 but you should still have something similar

     

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    B
    Varsity I
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    SOPICKERLISTENTRY, SOSHIPLINESPLIT, SOSHIPMENT.

    Kandy Beatty
    Captain II
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    • Kandy Beatty
    • Captain II
    • August 8, 2023

    @brucewarrell96 

    What happens when you click Audit History? Are you getting an error? Are you seeing anything in the actual Audit History screen?

     

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
      B
      Varsity I
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      No error.  Nothing is reported on the screen.

      Laura03
      Captain II
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      • Laura03
      • Captain II
      • August 8, 2023

      Hi @brucewarrell96 ,

      Is your Audit ACTIVE status?

       

      ~ Laura Barber, WM Synergy
        B
        Varsity I
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        @Laura02 - yes

        Kandy Beatty
        Captain II
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        • Kandy Beatty
        • Captain II
        • August 8, 2023

        No error.  Nothing is reported on the screen.

        Hi @brucewarrell96 

        Have you tried to re-create the audit screen? Maybe try to delete what is in there then re-add it. 

        Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
        Kandy Beatty
        Captain II
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        • Kandy Beatty
        • Captain II
        • August 8, 2023

        Hi @brucewarrell96 

        I just tested on a Savant user who I know who has scanned shipments and I did not get any results either.

        Have you tried to put a support ticket in with Acuamtica or asked your VAR to?

         

        Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
          Chris Hackett
          Community Manager
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          • Chris Hackett
          • Acumatica Community Manager
          • August 29, 2023

          Hi @brucewarrell96 were you able to find a solution? Thank you!

          Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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