Configuration and Installation

Hello all,I have been trying to run this automation schedule for multiple branches, but it not taking into account any of the branch.How shall I set this up to make it run for multiple branches?  Thanks in advance.

I have an account on portal.acumatica and I am in both Portal Admin and Portal User groups.When I log into the portal I am not able to access anything. All previous portal users are no longer with our company so we are a bit stuck on how to add users to the portal? We need to be able to see our open support cases. Please advise. We don’t currently have a partner working with us either.  Configuration Error: Your user profile is not associated with any Business Account  

We have a user that has a new last name (recently married). These changes have all been updated in AD. Now in Acumatica, the ‘Last Name’ field is incorrect. In one site I was able to delete the user, then add from AD, and set up the user roles again. This fixed the last name issue.However, in another site, the user is tied to records in the system, so they can not be deleted. How do I update the last name in this case? Thanks

After upgrade to Acumatica 2023R2 filters on forms and GI stopped working for some users. It looks like computer related problem because when admin login to user’s account, all filters work.But some users under admin role experience the same problem. It’s the same for custom and original form/GI.Here is an example 

Hello! Is there a way I can find out who created a user’s profile/account?

HiI’m trying to submit CreatePurchaseOrder through a WebService EndPoint, it return 204 message without adding any new line to my purchase order screenmy endpoint  Thanks for your suggestions and advices

Dear ALL,On any screen > Click FILES  How to assign permissions to users to perform "ADD LINK" feature on the "FILES" screen. Best Regards,NNT 

Hello, i have a script to create purchase order inside acumatica the data i’m using to create purchase orders are from create purchase order but the issue is PurchaseOrderDetail tab is empty, nothing will be added to that tabi’m using this url: https://mytenant.acumatica.com/entity/myEndPoint/23.200.001/PurchaseOrder/Approve/ and this the json code:{"entity": {        "VendorID": {            "value": "V11110"        },                "Location": {            "value": "04"        },                "Type": {            "value": "Normal"        },        "OrderNbr": {            "value": "<NEW>"        },        "VendorRef": {            "value": "PO0000012"        },        "Description": {            "value": "Test"        },        "Owner": {            "value": "ART"        },    "Details": [         "InventoryID": {"value":"SD43RXWEPS-XL"},        "OrderQty": {"value": 2},        "UnitCost": {"value": "20" },        "POLineNbr": {"value": 1},        "POOrderNbr": {"value": "Or

Hi I Have Follow T200 Maintaince Form Tutorials there a new form is created name Repair Service , I Have follow the same process but when after adding new workspace. I move on for adding menu there but , I was not able to find Menu Item named reapir Service , but in site map its showing there without any workspace attached to it . Now I am Unable to get Repair Service

I just need some guidance regarding the application of the update.Recently, we updated our Sandbox environment to 2024 R1. Since we have a local copy from the local server, I'm also trying to apply the 2024 R1 version to it. This would be helpful as I can replicate and investigate some customizations in the local copy. I was able to download the package from builds.acumatica.com - /builds/ (acumatica-builds.s3.amazonaws.com). However, I encountered an error when installing the update: 'Invalid scriptType found: InitializePartitions'.  

HelloI’m trying to submit special orders from API, once submitted special orders they should gone from Create Purchase Orders page screen ID PO505000, i’m creating purchase order with this json code:{"entity": { "VendorID": { "value": "V11110" }, "Location": { "value": "04" }, "Type": { "value": "Normal" }, "OrderNbr": { "value": "<NEW>" }, "VendorRef": { "value": "PO0000012" }, "Description": { "value": "Test" }, "Owner": { "value": "ART" }, "Details": [ "InventoryID": {"value":"SD43RXWEPS-XL"}, "OrderQty": {"value": 2}, "UnitCost": {"value": "20" }, "POLineNbr": {"value": 1}, "POOrderNbr": {"value": "OrderNbr-000001"}, "ReceiptQty": {"value": 2}, }, { "InventoryID": {"value":"SD43RWWEQS-2XL"}, "OrderQty": {"value": 3},

We our implementing our first Canadian client. I have a question if a Canadian customer purchases the Canadian version and only really wants to work with Canadian currency -- do we just turn on the Canadian Localization and enter NO to Multi currency options? -- does the system know that they are Canadian currency by the version and Yes to localization?Thank you,Frances Pantelidakis    

Good day,I want to make sure I am not crazy.  Is the Outlook Plug-in available out of the box for Acumatica.  I started working for a new business; they don’t have the plug-in activated on the license console.  The VAR is tell me that I have to purchase it..Has something changed.  We have Advanced Manufacturing.  2022R2.   We are moving to 2023R2 shortly.Thank you 

Hello all,I have been trying to create a new branch but whenever I try to save it, throws the following error: TraceHow can I resolve this issue?

Hello, I am wondering if Acumatica’s add-in for Outlook will work on the Office 365 web base. Has anyone been able to install Acumatica’s add-in on Office 365 Web?

hi, Can anyone guide me how can i create sand box environment using my company portal? I want to test few things on my xx.acumatica.com but I want to test it in local sandbox with that data. Please guide me how can  i do that?

a webservice end point removed by accident, now I’m trying to bring that endpoint back, is there away to bring it back Thank you

Hi, Can we restore the snapshot on test tenant without affecting on the live tenant of live instance.

Hi All,I wonder if anybody is having the same issue.  two copies of email sent out:we use the standard out of box notification templates InvoiceNotification (screen name: invoice, screen id: so303000) to send email to customers through “Print Invoices and Memos”(AR508000) manually.  Customers receive two copies of the same email back to back.  I check the activities on the customer record and all emails, Both places show only one copy sent out.   Anybody seen something like this?  any ideas where to go to fix it?  we are on 2022R1 build 22.118.0022appreciate any help/ideas.  Thanks.

Using 2024R1 SaaS, we’ve set the user inactivity timeout to 3hrs in User Security>Security Preferences.  Users are experiencing timeouts of less than an hour.  Are there browser settings that also need to be changed?

HI Team,There is any setting that we can lock the field Notes and File on Sales Orders after that SO is completed?

We would like to be able to see who is adding, changing and deleting Line and Header Notes to Sales Orders, Purchase Order, Stock Items, etc…We would also like to be able to see who is adding and deleting Files attached to Sales Orders, Purchase Order, Stock Items, etc…

Hello,I created a new user and expected the home page to be the usual Acumatica page with links to university etc.Instead I get this: I did not set anything for this new user and really need the old standard default page. 

                We are trying to restore some data from our snapshot going back to October 2023.We have built a local site (2022R20 in trial mode and started to import a snapshot.While the snapshot was being imported, I got the below displayed error.Any idea what might cause this problem?