Financials

I can’t find “Quick Checks”Is it gone?This is how I updated vendor details for 1099’sHelp! Sue Terrysterry@ex2technology.com

Sales Orders tabs missing. Pls somebody help me to find where can I add missing tabs for Sales order.  

I am having an issue with labor recording to the incorrect subaccounts.  It appears that this has been incorrect since the latest update The labor credits for invoices started to be recording to the AD subaccount instead of the matching subaccount as the debit.  There must be a setting that was updated during the update.  Thoughts on where to look in the system to correct this?Thanks!

Hello,I want to accept credit card payments in my Acumatica instance using CybersourceAcumatica already support Authorize.Net, but for Cybersource I will need to create a new payment integration.What I understand is that I will need to create a new Payment Processing Center for cybersource, where the integration code will be written, then I should add payment method where its Payment Processing Center is the new Processing center I developed. The problem is that it’s not clear how we can proceed on that, so if anyone can send us any document that can guide us in this process or give some hints and tips will be much appreciated. thanks in advance.

Good afternoon,I use a three check paper for my refund check process for my company.We use one check template for all three of the checks.However, when I go to print the third check on the paper seems to shift up, causing the name to not fit in the envelope for mailing purposes.Any suggestions on how to correct or is it just a printing format issue on my printer?! (I have tried to alter those as well, but still the third check is shifting up).

When we try to split an asset that was fully depreciated in a prior closed year/period, Acumatica tells us we cannot do this without opening up the periods all the way back to the “Last Depreciated Period” of the asset. Unfortunately opening a submodule like FA also opens the GL periods which is undesirable in this case. Considering no GL entry gets posted as the result of the split we are doing, we are not sure why Acumatica stops us from processing a split back in time to a closed period. Other than opening the FA submodule and GL periods, is there a way to accomplish splits to prior year fully depreciated assets without having to do this?

Hi,I want to give the task “Emails Pending Processing” to a staff. May I ask which role i should put the staff to in the ERP?Thank you.Raymond 

Good morning Acumatica people!I have a question about Acumatica Payments - we have recently upgraded to 2024R1.From videos I’ve found online, the payment links generated by AcuPay should take a customer to a portal where they can see all of their open invoices (see image pulled from youtube video below) Our payment links don’t do this - they send the customer to a page that only reflects the invoice where the link was generated Where is the setting for allowing customers to see their full list of open invoices instead of just the one invoice for payment? That would be a really helpful thing but I can’t find where that setting is located. Also - is there a way in the customer portal for multiple invoices to be paid with one payment instead of the customer having to click into each individual invoice and pay them separately? This is frustrating for our customers who have a multiple invoices. Thanks for the help/advice!

Fixed assets - depreciation appears as negative when asset still active with positive net value

Hi All,I need to do a bank reconciliation for EURO currency. But my base currency is USD. Could you please let me know  that should I convert my EURO figures to USD before import my bank statement to the system or system automatically converts it. Thank you

While having employees marked true for pay-by-line (employee profile-financial tab), when submitting expense claims and converted to AP bills, the pay-by-line on the AP bill document header is not marked pay-by-line. When manually marking the claim/bill to pay-by-line, the bill is then not available for payment (does not appear in prepare payment Payables process). Is there somewhere else to setup the employees/expense claims for pay by line?

Hi. We have a client requiring setting up of company tree for 156 branches.We believed we can expedite by either using import scenario or, worst case scenario,do a direct SQL.Anyone encounter such experience before?Thanks in advance.

I have a report in which there are vertical lines for the various columns spanning from detail section to footer. There is one column which should not show under certain conditions. I am able to use the visibily condition for the column header and detials, however, when applying this to the vertical line for the column, the report ignores this and prints the column line anyway. Is it possible to do this on a vertical line whch spans more than one section? Thank you in advance.

I have a list of accounts and sub-accounts that flow into the Finance/Admin line item on the FS. It is accounts 63000 to 71300 (sub account 700-000) as well as accounts 72300 to 72303 (sub account 000-000).How can I set up the Data Source in Row Sets to include both of these in the same line?  

EP507030 & EP507010For now someone can go and choose any other employee in “Approver” and approve, is it possible to restrict this? from the company tree or something else? Did I miss something?Thanks!

I have an incoming document that has a negative amount equal to the freight from the original document in the Detail Total even when I remove all the items in the Details Area. Is there something I can do to fix this? I’m not sure where it’s getting this amount from. 

Hi,There is a way to enter multiple value in a filter?I tried , and ; without success..Thanks!

Hi there,We can’t release AP retainage due to error message of “Error: Inserting  'AP Transactions' record raised at least one error. Please review the errors.Error: 'Subaccount' cannot be empty.”Below is the retainage image from original invoiceThe journal entry from original invoice. Could you please advise? Thank you. 

Based on the attachment provided, the "Select," "Prime," and "Enterprise" modules allow for a maximum of 5 additional tenants to be included. Given that we have 14 tenants, it seems we exceed the allowable number for any of these modules.Could you please confirm if there is any flexibility or exception that would allow us to include all 14 tenants in a single quotation under one of these modules ("Select," "Prime," or "Enterprise")? Alternatively, we would appreciate any guidance on the best approach to accommodate all 14 tenants within the current framework.

Hi, Is there a way to change the Placed-in Service date for several newly created assets while converting them from the purchase screen? I know you can manually change them, but when you are creating multiple units, it would be nice to have a way to do a mass update. :)  Any suggestion? Thank you

When creating a Bill from a PO Receipt, sometime the PO Receipt Number hyperlink exists and sometimes it does not, and I cannot work out what causes it to be sometimes missing: 

HiReally appreciated if you can share your experiences and how you manage them specialy about the CONSRegardsPrasad

Hi,We have a scenario where our POs only have one line item with the lump sum value of a contract or purchase, however when the invoice come it sometimes may have multiple line items where all of them reference the one line item in the PO.Is there a way to enter this AP Bill whiling linking all line items to one single PO line item? In my instance what I’m experiencing is that when I add the first PO Line Item using the add PO line button I’m only able to do this once as the line item disappears from the list next time I click add PO line. Any idea how to do this? Thanks Rafa

We are set up with the Acumatica Shopify connector for both US and Canadian transactions. We just implemented the Avalara connector.  We generate sales via Shopify in Canada and the US, as well as B2B sales within Acumatica.  For the Shopify transactions, we let Shopify calculate the tax, and we are not recalculating tax in Acumatica - no call to Avalara. However, in the Shopify connector, the tax is set to Avalara so that the tax code is automatically set up in Acumatica - I believe this is done by the Avalara connector and is an API call to Avalara.  At month end, we extract all the Shopify transactions for US states where we are collecting tax and import those transactions into AvaTax.   For all US B2B transactions, we enter the transaction in Acumatica and make an API call to Avalara to get the tax rate.  Upon invoice, the transaction is automatically sent to AvaTax. This means that whether or not we are charging tax in the ship to state, a call is made to Avalara for the tax. I’m

Thanks in advance.