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The log shows reason code column but how do you enter the reason code for any of the inventory scan transactions?

Hello,I have 2 DH running very well on one server for my client, but I do run into some issues when the Application Pool (IIS) recycles, Acumatica restarts, but sometimes it takes longer than 30 seconds to come up again. My client works 24 hrs. a day, and they are calling at very odd hours because DH hangs due to this issue. First, let me show you what they are getting and how everything ties: 1- This is the error from DeviceHub: ([Printer] [Error] Hub connection was closed with System.TimeoutException error: Couldn't reconnect within the configured timeout of 00:00:30, disconnecting.. Stack trace: ) 2- Acumatica’s System Monitor reports this:  3- Windows System Event Viewer, reports this:Date 7/4/2022,, time: 12:43:A worker process with process id of '6236' serving application pool 'DefaultAppPool' has requested a recycle because the worker process reached its allowed processing time limit.Source WAS, Event ID 5074. QUESTIONS:When I look at the DH setup, and the error from DH says: ([

I am attempting to create a workflow extension for BusinessAccountWorkflow.  It adds a few actions that I want to suppress. My extension’s Configure method override basically doesn’t do anything, so that the base method doesn’t create actions.  My override method doesn’t seem to be running, though, because the actions still appear, and my breakpoint isn’t hit. Below is the extension.  What could I be missing to get this to override to run?public class BusinessAccountWorkflowExt : PXGraphExtension<BusinessAccountWorkflow, BusinessAccountMaint>{ public static bool IsActive() => false; public override void Configure(PXScreenConfiguration configuration) { var context = configuration .GetScreenConfigurationContext<BusinessAccountMaint, BAccount>(); context.AddScreenConfigurationFor(screen => { return screen; }); //context.RemoveScreenConfigurationFor(); }} 

is it possible to assign the owner of a case to "contact only” where the contact is not an employee? 

When sending a quote to a customer is it possible to have the email sent from the owner of the quote?I know you can do this by clicking ‘print’, then sending the email from the this screen and changing the ‘from’ email, but is it possible to set this as standard for when you click ‘send’ from the actions menu?Thank you

Hello,We have multiple warehouses each of which is managed by a different user.****We want to limit the users at each warehouse to only see and alter data for their individual warehouse.****I created a restriction group for warehouse 100 and assigned a user to this.My expectation was that they would not be able to see or do anything in the system for anything other than their assigned warehouse.However, as a test, I logged in as the restricted user and was able to alter sales orders lines assigned to other warehouses.Have I set something up wrong or are my expectations out of line with what restriction groups do?Again, I am attempting to limit a user to warehouse 100 only for every screen in Acumatica for user 3PL.Only warehouse 100 is checked in the images below. 

We would like to move the opportunity stage to a “stale” stage if the customer hasn’t responded in 30 days.  I was thinking that a Business Event would be the best way to do it, but I am unsure how to take the estimated close date, add 30 days to it and then have the business event change the opportunity status from proof to stale.  Has anyone done this yet?

Hello,I am running/emailing the Sales Order Detail by Customer via a scheduled business event.This is working as expected with one exception.I want to run the report for “Uncompleted Lines Only”.  So I want this box checked.As I said, everything works fine until I try to check this box as shown below.  I have tried a value of T and Y.   I’ve enclosed with quotes and everything else I can think of.Any thoughts?THANKS!!!!

Can anyone link to a document that discusses the various editions of Acumatica (Disribution, Manufacturing, etc), and which specific features belong to which editions?

Hi All,I am creating Physical Inventory Types and run into an issue where not all my location can be selected within the Locations Table. Our warehouse have 279 locations and seems like system is only able to take 200 locations at a time. Does anyone have a solution on how to increase the limit so I am able to include the whole warehouse in one Physical Inventory Types instead of breaking it to 2 parts?Kind regards,Calvin

Hello!we have a problem occuring for one of our customer with multiple customers.They… 1) Create a Business Account 2) Convert the Business Account to a Customer3) Create a Sales OrderBut even tho in the Customer Account are Values entered for the Address and the AcctName, the fields in the Sales Order are empty and won’t show up. Checking and unchecking the override checkbox for the shipment/invoice address doesn’t help. They will only show up once we manually go inside the customer and edit the AcctName (add a +, save, remove the +) and do the same with the address. What kind of magic is this and how is this happening? Any ideas?And how to prevent it? Any way to create a GI that see when a new customer is created and automatically does what we do manually? (Edit AcctName back and forth and address..)?GreetingsP. S.: If this is the wrong Sub forum, please move it to the right one.

How to delete all stock item/non stock item records?I have uploaded 300k records and I would like to start fresh again. So far I have found nothing to mass delete that amount of records in one go, the closest is https://nexvue.com/acumatica-tips-tricks-how-to-enable-mass-delete-records/ that I can only select all records on a paged result, but I need something like “select all” option that beyond the first page, like in Gmail.Happy to do it via API if it’s possible, but an UI would be better.CheersJames 

Hello everyone, just need to clarify this with someone in the “know”...so my company has a Perpetual License for 10 Tenants., does this mean I need to have the tenants in the same database? and same server? Thanks in advance!mrivera67

Hi ,I tried Create a Tenant with the U100 Dataset, when i tried import snapshot has error message below.  Does anyone have any advice, thank you

A customer has asked what the “Parent” field is for on the Tasks screen:I have searched through the documentation and can’t seem to find where that field is defined.Can anyone help?Thanks!

We are getting this error doing any search on all tenants on the server and if you hit Transactions and Profiles tab or Help Topics tab we get an error. works on Menu items and Files. No matter what we Search

I have added a selector type attribute UDF to the Customers form. The selector is pulling results from the Salesperson table, but it is showing inactive salespersons in the results. Is there a way to hide the inactive salespersons from selection? 

after I fixed my email issue, does someone know how to resend a lot of failed email? 

Folks, I saw the demo live in Vegas, and I caught the video again. Now, I am curious and want to give this a test drive on 2021 R2. Where can I find the instructions/guide on setting this up?  Anyone with any intel/experience on using it / managing version control? My potential use cases: Marking up annotating AP Bill attachments as part of the Approval Workflow  Marking up some key files attached to element in Project module PDF Reports from AIA Billings  PDF Report from Purchase Orders and Subcontracts 

Hi Guys! I am now exploring the Acumatica Wiki and my project is to set and create a wiki for all of the existing GI, and Dashboards to help our users much more.  Is there a way i can reflect the created wiki on the Acumatica Help, on the form reference just like on the image.   

I'm trying to find where “Other”, located in Service Orders, can be located on the Mobile app. Please help, thanks.  

I am setting up a business event to notify a controller about new vendor creations occurring in the system.  Everything works on the notification email except they want a link to click on to take them to the vendor record.  It takes them to the vendor record but doesn’t fill in the vendor acct_CD so it give them a blank vendor screen to create a new vendor.  Can anyone look at this html code and see why the vendor acct.cd is not be sent through the URL link?<p class="richp"><a href="https://URL/Main?CompanyID=Test&ScreenId=AP303000&AcctCD=((Vendor.acctCD))" target="_blank"><br>New Vendor</a></p><p class="richp"><br></p>Thanks,

I created a new restrictive role that has very limited access to a few screens.Now other users who do not have this role see less in their menus.I have seen this before.I believe it may be possible that items that are “NOT SET” may be lost on these other users when I created the new restrictive role.Does anyone have a way to have my new role not affect any users who are not assigned to it?Thanks!

Hello, I am new to Acumatica and trying to figure this all out. We created a new Company, Branches, ledgers, etc and from that we created our Customer and Lease. We are trying to post a payment, but we are getting this error message:Inter-Branch Transactions feature is disabled.What does this mean? Thank you. 

I have a Business Event that Triggers off a generic Inquiry, once a day at a set time.I want the activity to be logged under the Vendor.If I run the report manually the activity is being logged under the vendor, when the email is generated.When I trigger the business event using the Notifcation Template, an email is generated but the Activity is not logged to the Vendor.Any ideas on what I am missing. Here are the images of the notication template. Notification template  Link to Entity and Account filled I believe the activity should be logged based on setting on the Notification Template.The business event and Schedule are working. I am including the business event.  This is the Mail Setting in the report. Just in case this information is asked for.   Again, when I run the customer report the activity appears under the Vendor.Any help would be appreciated. Matt