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Default value with an a Mask

  • Aug 17, 2022 5:49 PM UTC
  • 8 replies
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Been working well with ScreenId=CR302000 entering Phone contacts and Fax but of recent, default numbers are displayed with masks and they wont go off. How do I remove them? The same numbers have replicated on all contacts now.

 

Best answer by Laura03

Hi, The mask comes from Configuration → Company screen → Company details tab, bottom-right. Remove here:

 

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8 replies

Laura03
Captain II
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  • Captain II
  • Answer
  • Aug 17, 2022 5:52 PM UTC

Hi, The mask comes from Configuration → Company screen → Company details tab, bottom-right. Remove here:

 

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  • Jr Varsity III
  • Aug 17, 2022 5:53 PM UTC

Phone Masks are located on the Companies screen. 

 

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  • Author
  • Freshman I
  • Aug 17, 2022 6:00 PM UTC

Great, thanks a lot laura01! 

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  • Freshman I
  • Nov 4, 2022 4:12 PM UTC

Thanks @laura01 

This is great, but wouldn’t you agree that this mask should be by Country?  For instance, If an entity’s country (customer, vendor, employee, contact etc.) is another country rather than the country of the company, then the phone number mask will be different than the one set at the company level (except for Canada and USA)

 

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Laura03
Captain II
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  • Captain II
  • Nov 5, 2022 7:36 PM UTC

Hello @nperez94naw ,

The Original Poster asked how to remove a default mask from phone numbers in Acumatica and I answered that question.

It seems you have a new idea about improving/changing the way Acumatica handles default phone number masks/formatting.  Please go to the Ideas section of this Community and post your idea. Then we can vote for it.  Thank you!

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  • Freshman I
  • Nov 7, 2022 4:15 PM UTC

You are right @laura01 

Thank you

I will post it as an idea. 

 

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  • Freshman I
  • Nov 7, 2022 4:18 PM UTC

@laura01 

See it’s there already. 

 

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Laura03
Captain II
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  • Captain II
  • Nov 7, 2022 5:35 PM UTC

@nperez94naw , I voted! 👍

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