Discussion Forums

Session timeout and user inactivity timeout are two different settings. - https://community.acumatica.com/maintenance-and-troubleshooting-229/how-to-extend-the-session-timeout-3933?postid=90543#post90543Session timeout is set to 1h by default in the web.config file. When a user has exceeded the session timeout, they may not be aware.Can there be a warning message or pop up message informing them so they are aware they on a “stale” screen?

If we send a quotation through email, if the customer replies back to the email will that be recorded under the Incoming email? Do we have to work on any integration or does standard Acumatica support this?

We understand that In Acumatica, the "estimated lead time" is typically calculated by combining the vendor lead time that is manually entered in the vendor details with any additional lead time days that are manually entered on the inventory line item itself and then displayed as the estimated lead time for that item.  Based on the information we've found so far; it seems that the manual process mentioned above is the only option. For companies with large inventories, numbering in the tens of thousands, automating this function is essential.Our questions are:Does Acumatica have logic that automatically calculates estimated lead times.  If so, how do we go about setting it up?For example, instead of manually updating the lead time on both the vendor master record and the item master under the vendor tab, is there a way for the system to automatically calculate the average lead time based on PO issue dates vs PO receipt dates?  Our goal is to eliminate the need for customers to manually

Hello Community, I created a new custom report to display payment details. The report runs correctly from the Report screen when I provide the parameters DocType and RefNbr of the payment.To automate this after releasing a payment, I created a Business Event and added an Email Template subscriber. In the Email Templates screen, I attached my custom report with the parameters defined.However, when the Business Event triggers and sends the email, the attached report is always blank. I have tried both enabling and disabling the “Use Event as Data Source” option, but the result is the same.Steps to Reproduce: Create a custom report that takes DocType and RefNbr as parameters (works fine when run directly). Create a Business Event triggered after releasing a payment. Add an Email Template as a subscriber. Attach the custom report in the Email Template with required parameters. Trigger the event → The email is sent but the attached report is blank. Is there anything I need to change

Hello all,I am trying to setup the incoming mail processing where if a mail is received it should be forwarded to an employee.Under the Incoming Mail Processing tab, we have the option to Routing the mails. How to setup this?Thanks in advance.

Hello Everyone,Does Shopline integrate with Acumatica ERP?If anyone has experience with this integration, I would appreciate hearing about the workflow, available connectors, or implementation approach.Thank you.

Hi all,Working on activating Inventory Replenishment for my company. Currently, the Moving Average method causes the Calculate Replenishment Parameters to calculate lead times based off of PO Receipt lines. Which is fine, however, typically, our initial PO will have a much shorter lead time as it’s coming from local stock with subsequent orders having longer lead times due to manufacturing, etc…My question is: Is there a way to override the setting so that Acumatica uses the Vendor Lead Time that we put in the item’s vendor tab line under the Stock Items screen? This would be ideal versus it calculating off the average lead times from past PO receipts.Ultimately, the system will “catch up” as more POs come through, but it would be nicer if we could just tell it to use the lead time in the item’s vendor line.ThanksJoseph

Hi, I have a requirement to send an email notification to remind the admin that their employee’s probationary will end in 2 days. It’s found under employees screen > history tab for the position.I had it working by creating a Business event + GI, but it only triggers an email notification when there is only one record in the GI. If there are multiple employees with the same probationary end date, it doesn’t trigger. Any thoughts? Attached is my BE and GI setup with the email notification. Thanks heaps!

Hi all,A client is looking to be able to embedd docusign part 11 into Acumatica. Its needed for sign offs. Instead of sending out a document for signature, they want to be to sign in the acumatica instance and keep it there for records.

Hello Folks, I have ran into a somewhat challenging roadblock for creating Approval maps for multiple screens. These Screens Include: Change Orders(PM308000) and Purchase Requisitions (RQ302000), both screens seem to not save either the “Owner” or the “Workgroup” of that owner in the DAC SCHEMA making it impossible to create an approval map for these screens using one. For example: On the Change Order screen, there is no “Owner” field but acumatica should track a created by and therefore an owner field of that document. Also pulling in the Workgroup associated with that person. Acumatica is not doing any of this:  We  can see on this screenshot that workgroup, owner are both empty but the created on field (Which i have blocked out for privacy) has a field inputted. Can someone explain why this is happening is this isolated to 26R1? 

Does anyone have ideas about what might be causing this?When I publish my customizations that I’m working on, in my local instance, the process doesn’t complete. There are no errors whatsoever. It just gets part of the way through the publish process and stops with seemingly no rhyme or reason. Then I have to unpublish all customizations and publish them one by one for it to work. This has been happening for some time now, and getting more frequent.Thankfully the issue is not present in the production instance, but it’s still annoying and concerning.I have a very fast machine and even if I leave it overnight it doesn’t complete, so it’s not just a slow publish.

We have been testing the BigCommerce B2B customization on Acumatica 23R1 ahead of launching our BigC store, and we have seen a lot of issues with it. I was wondering if others have run into these problems and have a way of dealing with it or even just a better way of thinking about these problems so that we can live with them.We find it confusing that the main contact rather than the primary contact (except for the primary contact name) is used as the first admin info in BigC and don’t know how to treat the primary contact in Acumatica to make this less confusing. We also find it confusing that the 2nd rather than the 1st main contact phone number is synced to BigC. We don’t know how to handle the possibility of a customer deleting the first admin in their company in BigCommerce B2B since that is how the connector is connecting the customer in Acumatica to the company in BigC. We have noticed many, many issues with modifying existing customer data in either Acumatica or BigC. The data

Can anyone help me with this?It is only sending to the first email in the list 

While the new Production Orders by Build Capacity is nice, you still have to look at the critical materials one-by-one per production order. We will need a way to get the Critical Materials for ALL jobs.Previous “Solved” community entry: Critical Material Report | CommunityI’ve seen a few suggestions about GI’s in community, but this appears to be a very complicated GI to build - anyone willing to share theirs, that would work for 2025 R2? Thank you!! 

I have DeviceHub configured successfully with printers, but when I add a usb scale it exceeds the API request limit all on its own after a minute or two. Seems like devicehub is updating the SMScale table with the scale weight, but then forgetting to log itself out after??Does anyone have any ideas? TY!!  

Hi community,Does anyone know what access rights allow for a role to log into the site under Maintenance Mode? I know it says only system administrators can log in. If I copy and paste the System Administrator role in Acumatica to a new role, can that new role log in under Maintenance Mode? If not, is it possible to be changed? I am looking for a role that has almost everything the System Admin has; however, I want the role to be able to login under Maintenance Mode.Thanks,RJ

Does someone know if Acumatica is planning something to handle the catch-up contributions for 2026? Standard contributions will be pre-tax, and catch-up will be taxable. Thanks,  Andres  The 401(k) employee contribution limit for 2026 is $24,500, with catch-up contributions of $8,000 for ages 50–59 and $11,250 for ages 60–63.Standard Contribution LimitsFor 2026, the maximum employee deferral to a 401(k), 403(b), or 457(b) plan is $24,500, up from $23,500 in 2025 (IRS Notice 2025-67). This limit applies to the combined total of traditional pre-tax and Roth 401(k) contributions.  IRS+2Catch-Up ContributionsAges 50–59: Eligible to contribute an additional $8,000, bringing the total possible contribution to $32,500.    3 Ages 60–63: Under the SECURE 2.0 “super catch-up” provision, participants can contribute an additional $11,250, for a total of $35,750 if their plan allows.    3 Starting in 2026, catch-up contributions for employees aged 50+ who earned more than $150,000 in FICA wages in

Hello, I’d like to update the values on a processing screens grid. Specifically the data on the ‘Create Transfer Orders’ processing screen, shown below.The graph is SOCreate and I can see that the data is created using a view called FixedDemand.[PXFilterable]public PXFilteredProcessingJoin<SOFixedDemand, SOCreateFilter, InnerJoin<InventoryItem, On<InventoryItem.inventoryID, Equal<SOFixedDemand.inventoryID>>, LeftJoin<SOOrder, On<SOOrder.noteID, Equal<SOFixedDemand.refNoteID>>, LeftJoin<SOLineSplit, On<SOLineSplit.planID, Equal<SOFixedDemand.planID>>, LeftJoin<INItemClass, On<InventoryItem.FK.ItemClass>>>>>, Where2<Where<SOFixedDemand.inventoryID, Equal<Current<SOCreateFilter.inventoryID>>, Or<Current<SOCreateFilter.inventoryID>, IsNull>>, And2<Where<SOFixedDemand.demandSiteID, Equal<Current<SOCreateFilter.siteID>>, Or<Current<SOCreateFilter.siteID>, IsNu

I’d like to get a feedback on my Open source project of performance comparison of three databases: MS SQL, MySQL and PostgreSQL for 26 R1 preview. I’d like to hear how deep is my analysis, what else can be added or removed? And of course if that is worthy of attention. 

When setting up a Vendor for 1099 reporting purposes, the option to select a 1099-INT form is unavailable. How can I report Interest income?

Has anyone figured out how to Automatically create Sales Orders from Dynamics CRM and push that order information to an Acumatica Sales Order Record? I am trying to put together a Power Automate Flow that takes order information from Dynamics and push it to Acumatica.  Issue I am running into seems to be finding the right trigger (I would like it to trigger when an order goes from a Quote to an Order in CRM, user pushes the button, create Order.) Then that newly created Order in CRM is then pushed to Acumatica as a new SO record.

I am converting an existing Classic UI screen to Modern UI in Acumatica and facing an issue with custom icons not displaying in the Modern UI.In the Classic UI, I have custom icons for the Set Default Site button and the Back toolbar button, along with folder and file icons displayed in the grid. These icons work correctly in the Classic UI.In the Modern UI, I have configured the button icons using @actionConfig in the TypeScript screen definition, as shown below:@actionConfig({ images: { normal: "/AcumaticaQMS26R1/Pages/EW/QC/Icons/setdefault.png" }})sPSetDefaultSite: PXActionState;Similarly, I have configured the Back button icon using back.png. However, the icons are not displaying as expected in the Modern UI.The Classic UI also uses CSS classes and the grid_RowDataBound event handler to display folder and file icons in the grid. I would like to understand how to implement the same functionality in Modern UI.My questions are:What is the correct way to configure custom

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Introducing Acumatica Cloud ERP: 2026R2Great news! Acumatica 2026 R2 is here, giving growing companies a platform built to innovate and scale. This release puts AI into every task, speeds up reporting, and adds industry-specific depth where the work happens. It also brings smoother portals and payments, a fully modern platform, and usability tools built right into the product.Acumatica 2026R2 Downloads and Release NotesAcumatica 2026R2 Build 26.200.0334.37177 New! JAMIS Prime Microlearning Videos Are HereWe're excited to introduce our growing library of Microlearning Videos (also known as Instructional Videos), designed to help users quickly learn specific tasks and pro

I have an import scenario where I would like to use address line 1 and the postal code of the customer’s account as key fields instead of the customer ID and then update 2 user defined fields. This current import mapping isn’t working.   

Dear ALL,In Acumatica Report Designer, some reports, such as Unreleased AR Documents (AR656100), do not display the "RUN REPORT" button, unlike other reports.Could you please advise how to make the "RUN REPORT" button appear on this report?  Best Regards,NNT