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Item not Allocating after both Production Order and Move Transaction Completed

  • July 12, 2024
  • 7 replies
  • 161 views

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I have an item on a Sales Order that we are trying to ship out. I created a move transaction and completed it with no issue but it does not show up in the Allocated qty on the sales order. 

When I went to go manually allocate this item, I see that the Related Document is still the Production Order itself and not the move transaction and the item does not allocate manually through the Line Details either.

 

How do I go about getting this onto the shipment? We have shipped 4/5 already and are looking to ship the final 1. Line 8 is the line in question.

Thank you!

 

Best answer by Manikanta Dhulipudi

@bthomas24 

Please do the following:

- clear Mark for production check box for SO lines in question.

- retype quantity for SO lines in question.

- check Allocation plan for SO lines in question.

7 replies

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  • Captain II
  • July 12, 2024

Hi @jdunmire 

 

We have been experiencing the same issue, we have a L2 case with Acumatica, will update you on anything we get from Acumatica.

 

From what we have been told, it is a bug.

 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • August 19, 2024

Hi @aiwan were you able to that is a bug? Thank you!


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  • Captain II
  • August 27, 2024

Hi @Chris Hackett 

 

We are still waiting for an email with a teams call from our VAR.

 

Aleks


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  • Jr Varsity II
  • February 25, 2025

We are seeing this on 24 r 1. Is this a known issue that has been fixed?


Manikanta Dhulipudi
Captain II
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@bthomas24 

Please do the following:

- clear Mark for production check box for SO lines in question.

- retype quantity for SO lines in question.

- check Allocation plan for SO lines in question.


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  • Captain II
  • February 25, 2025

@bthomas24 

Please do the following:

- clear Mark for production check box for SO lines in question.

- retype quantity for SO lines in question.

- check Allocation plan for SO lines in question.

In addition to what ​@Manikanta Dhulipudi said, you should remove the line details from the SO lines in question too.


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  • Jr Varsity II
  • February 25, 2025

Thank you ​@Manikanta Dhulipudi and ​@aiwan , this seems like a bug with software that needs to be fixed.