Discussion Forums

Hello,   We recently updated our module. When generating purchase orders the warehouse location is auto defaulting to the wrong location. how would i mass change this to the correct location?  After reviewing Vendor profiles, we discovered the purchase settings for WAREHOUSE within the profile is blank. With that said we cannot figure out why it would default to the wrong location and why our data was deleted after the update.  Not sure if we will have to change this for each individual vendor one at a time or if a mass data dump possible.  thank you. 

Hello, We are able to select the Mark For Production checkbox on all order types besides RM. We are not trying to do this on the receipt line, but we are trying to do this on the issue line. I have already tested the “Make item to order” box is properly functioning. Any Ideas on why we cannot mark a line for production on an RM? Thanks :)

I’ve found that marketing campaigns only allow emailing members once. That makes no sense to me. Doesn’t a “campaign” imply a cadence of emails? Here is another post I found on this issue: Marketing Mass Emails, can only email once | CommunityAppreciate any thoughts!

Hi everyone,I am customizing report SO643000 (Invoice) and I need to show the tax amount for items that actually have tax. I joined ARTax to ARTran on TranType, RefNbr, and LineNbr. The tax value appears correctly, but after adding ARTax, the same item starts printing twice. One row shows the tax and the other is blank.My goal: Print each item only one timeShow the tax amount only for items that have taxDo not repeat or duplicate the item row Has anyone done this before on SO643000?Is there a recommended way to show ARTax.CuryTaxAmt for an item only if that item has a tax record, without causing duplicate ARTran rows?Any guidance, formulas, or examples would be greatly appreciated. I have attached Report 

From the IP display page it looks like Acumatica is suggesting that we order 2 cases or this item. But when I go to the Display By Item for this item, I see that a PO already exists and that what is on the PO will suffice our inventory needs (and then some since a customer placed a special order). Here are the Warehouse Details for this item: If my purchaser wasn’t being so diligent about double checking IP recommendations she would have ordered an additional 2 cases that we did not need. How do I make that Inventory Planning Requirement line not show up on the IP Display page?

I just finished a meeting about phantom BOM items and wanted to get the community’s perspective. From what I’m seeing, continuing down the phantom path might reduce visibility into what’s actually being built and why. It also looks like materials tied to phantom BOMs won’t appear on the Critical Materials screen.My question: who here is actively using phantom BOMs, and what real advantages have you found?Our main reason for considering phantoms is to avoid creating separate production orders for subassemblies that we don’t stock, which would otherwise lead to redundant move transactions and extra data entry.

Please help me figure this out.I’m creating multiple variants across multiple templates, and I want to do it using import scenarios. I already created Template Item via import scenarios. Right now using that list template item, I want to create each of the a variant using import scenarios. First I want to check this two columnsThen Hit the create matrix item and confirmed.  Thank you . 

Does Acumatica have a business plan within its software?  One that helps sales create their plan for the upcoming year and help them keep track of where they need to be?    

I created a GI in 2025R2 and wanted to import into a client who is running 2025R1.  Is this okay, or will it cause a problem?  Very simple GI only using APInvoice and APTran DACs.

I’m trying to transfer custom field values from ARInvoice (screen AR301000) to the GL Batch record created during release.I added matching custom fields to both DACs via customization:ARInvoice DAC fields: UsrCustomerExtContractNbr (nvarchar(30)) – N° contrat plateforme UsrCustomerExtJournal (nvarchar(30)) – Journal plateforme UsrCustomerExtRefNbr (nvarchar(30)) – N° de facture plateforme Batch DAC fields: UsrExtContractNbr (nvarchar(30)) – N° contrat plateforme UsrExtJournal (nvarchar(30)) – Journal plateforme UsrExtRefNbr (nvarchar(30)) – N° de facture plateforme I override the ARReleaseProcess.ReleaseDocProc method to handle the release logic, but when the batch is created, these custom fields remain blank in the GL Batch record.Question:Why aren’t the custom fields from ARInvoice being transferred to the GL Batch during release?Here is ARReleaseProcess graph code:using System;using System.Collections.Generic;using PX.Data;using PX.Objects.AR;using PX.Objects.GL;using Cegid.

In looking at the AR601000 - Sales Profitability Analysis, why would freight “cost” not be considered or factored in the overall profit margin/invoice cost?

Meet Valentina Diaz our Acumatica Community Featured Member for October 2025. It’s great to have you as part of the Acumatica Community ​@vdiaz.Hi everyone! I’m Valentina Diaz, and I’ve been part of the Acumatica Field Services team for about seven years. I’m originally from Venezuela, spent a couple of years in Mexico, and now I call Canada home. My background is in mechanical engineering, but I found my passion in the software world—focusing on business analysis and helping shape tools that make life easier for service companies.At Acumatica, I work closely with product managers, developers, and QA teams to design and refine features in Service Management. I also handle some customer support cases, which helps me stay connected to real challenges that partners and customers face. What I enjoy most about my role is the mix of technical problem-solving and understanding business needs, making sure our solutions truly support service companies in their day-to-day work.These days I live

I create moder ui in localhost in environment and It’s working and I include the file in customization project file like image above but after publishing in production it cannot show or display

Hello team,Shopify customers are linked to the primary contact in Acumatica, and I think I need a customization to change that link to the general contacts in the customer profile instead. Our goal is to be able to link multiple contacts as customers for the same account. Currently, we are limited to one.  Under the entity mapping tool, I do not have the contacts section as an option to map to.Kindly share your suggestions on this.

I am trying to add an Attribute that has a selector control type to an inventory ID. I set it up as follows:  I then go to the inventory ID class and try to select it but it is not available: Observations:If I change the attribute type to anything other than selector, it becomes available in the Class ID Attribute screen. I tested the selector by creating a user ID field and adding the selector to a user defined field. It worked as expected.Is there a restriction or issue with adding a selector type field to to inventory class id?

I'm trying to create a business event that triggers when a task has been open for more than 2 hours. I created a generic inquiry with the condition to include only tasks where the created date time is less than 2 hours ago. Then I set up the business event to trigger on record change, for each record, with the trigger condition set to "record inserted."However, the business event isn't triggering. Any ideas what might be wrong?!-->

Hello all,Thanks for any advice here. I’m struggling to create an omnibus Financial Reports package that is a standalone Customization Project. I’ve tried a few approaches but I’m not seeing what I want.Starting with the ARM reports:I’ve selected a specific ARM report and exported the XML file from Report Definition. Then I’ve tried both preserving the original code (DBS is shown here) and modifying the XML to have a new code (EG MyOrgDBS). I’m getting the same results though- but open to feedback if that is important or not.Then I take that XML file and add it to the ‘Files’ area of the designated Customization Project. Then, I export that project and import the .ZIP to another instance of Acumatica (same version - 2025R1). The results I’m getting are that I do not see that the ARM file’s Description field is preserved, which makes me think that the ARM report that I am attempting to import (as part of the Customization project ) is being preserved at all. Is there a more appropriate

Hi all,I have an error when processing Mass Email. The first time I clicked Send, it only generated two emails, but the campaign has hundreds of members. I then copied email to create new one. Now I get the error in screenshot below.Details:There is a campaign selected on Campaigns tab.  Both the Campaign and its associated Marketing List have hundreds of members, and all of them have email addresses. Thanks in advance for any help.   

Why is my hyperlink not working after I converted to the modern UI?  

We are trying to do some data clean up and re-order how we build accounts/locations.We had a bunch of child accounts that we consolidated under the parent account as locations.  However, we have found a major productivity hit on updating the sales persons or other data in that Customer screen now.We have one customer that has ~1500 locations and our instance handles it fine.  This latest customer we cleaned up has almost 8000 locations and they imported by scenario into the Location field fine, but the import by scenario for the salespersons will not run through even a partial list.Before we break the customer up by state, are there any suggestions?  Max limits?

In the commerce connector how can I import shopify orders but have them all use the default guest checkout customer nbr?So instead of the customer getting created on import using their first and last name a specific customer account is used instead for all imported shopify web orders.

I can’t figure out why my business event wont trigger…no matter how much i google and click on ‘this is how you set up business events” videos and walk through.  Everything I see online is “set up where you want it to point to, who you want it to email, and when you want it to email” and yet it wont send….

Hello,We’ve created an automation and a business event so that when any Will Call (WC) sales order is ready for pickup, an email is sent to the Ship-To Contact email address. The issue is that our sales reps sometimes leave this field blank.We enter a large number of WC orders on a daily basis, and calling or manually emailing customers is very time-consuming. I’m looking for a way for the system to automatically send the email to the Sales Order contact (or the “Ordered By” contact) if the Ship-To Contact email field is empty. Is there a way to implement this? 

We have an info@ email address that is routed to create cases. That same email also sends our daily invoices to customers. However, when the customer responds to a system email coming from info@ (e.g. invoice email), Acumatica is attaching the reply to the invoice screen and not creating a case.  How do we get the replies to create cases?

One of the key financial differences between Acumatica, Netsuite and Intacct is that the latter of the two have account reconciliation modules. Of course, everybody has bank reconciliation which is one type of GL account that has to be reconciled, but many companies are required by banks or auditors to explain many other balance sheet accounts and this can be a real headache to members of the financial team. To help win over the finance department to Acumatica, we need to offer a competent reconciliation module to stay competitive.The essence of an account reconciliation module is that transactions that make up a balance sheet account at the end of a period are traceable to specific documents on the company side, and most importantly reconcile these against a statement or other documents from a third party. This could work in conjunction with the AP automation in that a PDF can be brought in and items on that PDF can be tied to the account balance. Some likely accounts are loans and no