Configuration and Installation

Hi, When I go into Receivables→ Processes-->Print Invoices and Memos and try to email a sales order invoice it’s not picking up the same e-mail template that I linked under Sales Order Preferences Mailing & Printing called InvoiceNotification. I made changes to that e-mail template but why under Print Invoices & Memos it’s not picking up the correct template. Am I doing something wrong. Thanks, Frances 

Good day all, I have a self-hosted public-dns trial version of a 22R2 setup Build 22.206.0035 and I’m trying to enable Google SSO following this guide, but after enabling the options in the features the Google option still does not show up for me at login. Is it because I’m using the trial version?  https://www.acumatica.com/blog/maintaining-acumatica-users-through-google-workspace/

Does anyone has done SSO configuration with Google?

I need to give a user access to print Debit memos. The user has access to print Invoices. I am struggling to find the node that handles Debit Memos.Can anyone help?We are 23R1 (I know. Upgrade is in process...)

is it possible to import multiple units of measure conversions on the same import scenario?  

I’ve completed the Avalara installation for Acumatica.  When I go to run a test transaction, I get the error:  TX Error:  The Tax Payable account should be specified for tax agency ‘Avalara’I went into the Tax Zone and changed it to Sales Tax since that is ideally what we are trying to do.  Still getting the error.  Any suggestions?

Hi All,Does this function available on 23R1 (23.105.0016)?

Hi Team,We are getting the below error while upgrading db from 2022r1 - 2023 r1. Any thoughts.MySQL version - 5.7.1System.NotImplementedException: MySqlScripter: There is no conversion from logical data type Udt to MySql physical type   at PX.DbServices.Points.MySql.MySqlScripter.scriptColumnDataType(TableColumn col, String& comment)   at PX.DbServices.Points.MySql.MySqlScripter.getColumnDefinition(TableColumn col, String tableName, DefaultScriptingMethod scriptDefault)   at PX.DbServices.Points.MySql.MySqlScripter.<Script>d__40.MoveNext()   at PX.DbServices.Points.DbmsBase.DefaultExecutor`1.Execute(Func`1 cmdProvider)   at PX.DbServices.Points.DbmsBase.PointDbmsBase.executeCommands(IEnumerable`1 commands, ExecutionContext context, Boolean withoutUsingDb)   at PX.BulkInsert.Installer.PointInstallationExtensions.RunSchemaFirst(PointDbmsBase point, DataSchema schema, ExecutionContext context, Boolean customScript, Int32 timeoutMultiplier)   at PX.BulkInsert.Installer.PointInsta

I’m configuring email accounts for a customer using Google accounts. Is a separate external application required for each email account? Unable able to view already used external email account. 

Hello Everyone, We are encountering an error when attempting to update the status of project quotes from Draft to Prepared using the import-by-scenario feature. The ‘New Project ID’ cannot be empty and View name:Quote Please Advise.

We just noticed our salespersons can change the customer credit limit and the amount of a customer bill that can be written off.  The salepsersons are not admins.  What security rights can I change so salepersons cannot do these two things?

Is there a way to configure the system or the web browser which allows you to preview/ view attachments, without downloading them?  If I just want to reference them, I don’t necessarily need to download them.

We have a customer in the medical manufacturing field. They need to transfer approximately 12 years of transactional data to Acumatica from a legacy system. We know this is not the norm - but being in the medical industry they need to be able to track any medical equipment manufactured by lot number sold to their customers. Backward and forward tracking.What would be the best approach to import this data? Anyone with similar requirements?

We have used the Acumatica Instructions and created an AWS server, installed Acumatica, I can use RDP to login to the AWS and access Acumatica with the Local Host.   We now want to be able to access this sales demo from a public URL without having to open the RDP.   I believe this would be done with IIS, but havent had to configure anything like this is a long time.  Goal would be to access the SalesDemo as Https://<Domain>.AcumaticaDemo.Com Thanks

Can approval processes be created for Opening a new Vendor or new Customer account?

Hey there! I am curious on if any roles are needed besides the “Admin" role for a system administrator to be able to do literally anything/everthing in the system. I see there are a ton of other administrative roles and wanted clarity on if any of these should be combined with the Administrator role. I have been assigning each admin user every single administrative role, but I feel like that is unnecessary and pointless. Thanks!

Is there a Business Event Notification option when a specific item is purchased? I have tried setting up an event but Item ID is not in any of the fields. Is there a way to add this as a field to track? Also, how do I attach the purchase order to the email notification? Reason: certain items require special handling and other departments need to be aware of the purchase when it takes place. 

I have setup a business event to trigger by schedule, but in the Automation Schedules list it is NOT check marked under “Status” and I cannot figure out why the business event is not executing at all.Does anyone have any suggestions as to why this is NOT working?  

I restarted my laptop today after the current windows update. All my local Acumatica 2024 R1 instances don't work anymore after restart. They all work fine yesterday. I get the following error. Does anyone have the same problem?Method not found: 'Serilog.LoggerConfiguration Serilog.Configuration.LoggerSinkConfiguration.Logger(Serilog.ILogger, Boolean, Serilog.Events.LogEventLevel, Serilog.Core.LoggingLevelSwitch)'.   

We use AWS to send text messages, we have an Amazon SNS topic “Acumatica” and an access key associated with that. As more departments send SMS notifications through Acumatica, we would like the replies to go to different people. Is it possible to set up multiple SMS providers in Acumatica pointing to different AWS topics? Has anyone done this?

Hi there, I am facing an issue on installing Acumatica on local machine. The error message shown: The drive structure: I would appreciate it if anyone could point me to the right direction on this.

Hi! I have created a replenishment class, I have set replenishment parament for one item to test, but I still could not get the PO source to automatically show up Drop-Ship when I create a sales order. I have also tried the suggestions from this related topic Set item to always dropship | Community (acumatica.com). Are there any other settings I should be aware of to have drop-ship show up automatically?    

I am setting up a QA/Testing Env. This is all on one box. Everything is installed. however the acumatica installer is coming back with no available websites. (See img)   

Hi Team,Currently, there is no Search function is available for the Work Group TreeView selector in Acumatica.Could you please help me, how we can configure the search function to the tree selector as highlighted below. Regards,Ramya

Hi All, We have a customer needing a USMCA Form out of Acumatica. I know there is the Canadian Localization but this is really not applicable to them for being based in the US and just exporting on a somewhat regular basis to Mexico and Canada. Does anyone have a good approach to the USMCA Form or is aware of any native Add-ons that would solve this? Thank you!