Dear ALL,
Go to Access History screen > Select User as admin > Operation: Access Screen => We see a lot of screens being used even though this admin User has no Log-in during this period.
Please help us explain.
Best Regards,
NNT
Answer
Access History screen with Access Screen Operation of User admin
+11Best answer by WillH
Hi
Based on my knowledge of how autoamtions/business events run, they all call the admin user account behind the scenes to handle internal steps.
So I would assume this looks something like:
User 1 Saves Invoice
Automation/Business Event triggers
Admin user does something (as part of Business Event/Automation logic)
It’s the same general reason as why the admin user needs to have roles to access any restricted roles/branches if you’re using role based restrictions or you risk automations failing to fire properly.
+12If the admin user has set up various business events and automations, whenever these run, they will get tagged with the admin user as the “owner” or “last modified by” user. I don’t think I’ve noticed those updating the access history in the past, but I’ve had questions about why the admin user is associated with specific transactions in the past.
Megan Friesen, Contego Software Solutions, Canada
+11Hi
I noticed that the system collects all the screen usage activities of other Users and records them to the User admin even though the User admin actually has no Sign-in and no actual usage activity during this period.
I’m not sure that my assumption is correct so I’d like to ask the Acumatica experts again.
Best Regards,
NNT
+3Hi
Based on my knowledge of how autoamtions/business events run, they all call the admin user account behind the scenes to handle internal steps.
So I would assume this looks something like:
User 1 Saves Invoice
Automation/Business Event triggers
Admin user does something (as part of Business Event/Automation logic)
It’s the same general reason as why the admin user needs to have roles to access any restricted roles/branches if you’re using role based restrictions or you risk automations failing to fire properly.
~Will H (MYOB)
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