Solved

Hi All.I have created a custom calculated field in the Price/Cost tab of the Inventory Item screen. It is working fine and populating data there, but in the Generic Inquiry (GI) it shows null values for some rows. However, when I click on an item from the GI and open the Price/Cost tab, I can see that the data exists.Can anyone guide me on what might be causing this?I have attach the customization Package 

Im using this query to get data from InventorySummaryEnquiryResultvar query = new PXSelectReadonly<InventorySummaryEnquiryResult>(new PXGraph()).Select<InventorySummaryEnqFilter>().Where(s => s.SiteID == 13).FirstOrDefault(); But i have an error message in the app Invalid object name “InventorySummaryEnquiryResult”

How do you record scap qty when using MDC and the scanning screens for MFG?We don’t see anywhere to enter a scrap QTY.Example:Produciton order was for 10We made 7 good ones and 3 bad ones(Scrap).Where do I enter the bad (scrap) qty?Thanks! 

I’m having a little trouble with a Project Transactions Import Scenario. I’ve tried a few variations. Some error out with View: Document and this one creates the tranaction but only writes one record in the details section (there are 22 in my sample)I have also tried the ACU version and it fails also. I know I’m missing one thing, but can’t quite place my finger on it. I’ve walked this exact transaction through manually and the system will take these fields. Any input would be greatly appreciated.  

in the home screen for sales quotes. When I go to do a search for a customer or quote number using the search bar it does not do anything.  

Hello, I am getting this error when attempting to void a payment that is stuck in Pending Processing status: I have a list of about 20 payments that are stuck in this status, and a majority of them never actually made it to the external processing center, Authorize. They don’t appear in their records.  Since they are stuck in that status and never actually charged the card, I want to void them. However, I get that message that they are locked for editing. I cannot delete or void the payment.  Any ideas on how to resolve this? Thanks!

I am trying to void multiple integrated CC payment documents where the authorization has expired, but I get the following error message:“The payment is locked for editing. Please wait for the external transaction result. If the payment does not get unlocked, click Actions > Validate Card Payment to request the transaction result from the processing center.”When I click the “Validate Card Payment” action button I get the following error message:“Updating 'AR Payment' record raised at least one error. Please review the errors. Error: The 06-2025 financial period of the HIVIS company is closed in Accounts Receivable.”I cannot open the closed period. How do I void these payment records?

A client is requesting restriction groups to limit what accounts/subaccounts can be used with each branch. I have this mostly configured but they would also like: when a user selects a certain GL account, only 1 subaccount should be available for selection. So, for example, the user selects account 123456, only the 1000 subaccount is available. The catch is, they still want to be able to use the 1000 subaccount outside of the GL accounts that it’s required for. I set up 2 restriction groups per this knowledge base article: Visibility of Subaccounts by Account Knowledge Base ArticleAnd it works. When 123456 is selected, only 1000 is shown. But I also need 1000 to be available (not required) when GL account 789101 is selected. 

Hello Everyone,I’m using Acumatica for data integration purpose and came to an issue of "exceptionMessage": "Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.","exceptionType": "PX.Data.PXDatabaseException" We tried to find the root cause and later realized that after we have installed oracle database into the server, this issue started. And whenever oracle db. was turned off, we were able to access all the entities both in web and in API.We are using Acumatica with SQL serverIs there any solution to run both Acumatica and Oracle db. at the same time?

Hello,I have an issue with an import scenario. When I try to import data, I get an error that RateDefinitionID cannot be empty.Does anyone know what may be causing this error?   

I’m really new to Acumatica and the documentation is very sparse.  I’m trying to export stock items to Shopify and facing this random error. Even if I haven’t mapped the weight_unit field.  I’ve scoured the forums and the web and came up dry. I followed all of the instructions in the guide and it still isn’t working. 

For one user, the search bar of the data fields does not work. So he has to click search icon and get the relevant value from the table. Can someone please help me to resolve this issue?

Hello gurus,I need your help please.One of my SAAS clients wants to use the new Outlook Add-in ( the new version using OpenID) . I configured it per the instructions and, in Outlook, I opened an email and clicked on the Acumatica add-in then I get the following error: 404 - File or directory not found.I also configured this add-in on my local development instance and it works fine. I checked the manifests ( one from the cloud instance and the other from my local instance) and I noticed a difference on the URL of the resources as for instance:For the local instance:<AppDomain>https://deveudes.tascolihost.com/</AppDomain><SourceLocation DefaultValue=https://deveudes.tascolihost.com/Frames/Outlook/OidcFirstRun.html /><bt:Image id="icon1_16x16" DefaultValue=https://deveudes.tascolihost.com/Frames/Outlook/Acumatica_Teardrop_RGB_MayanBlue_16X16.png /> Whereas, for the cloud instance:<AppDomain>https://xyz.acumatica.com/Scripts/</AppDomain><SourceLocatio

I recently joined a company in the UK , and we extensively use Acumatica for all aspects. In the first week they had to do a snapshot of our data (not that big of a db, as it sub 50gb in size) … but it took almost 4 hours. This would make me think its MS SQL on a server.Now my understanding of AWS and its supported databases (we host on AWS) is that AWS Aurora is SQL compliant, and as such Acumatica should run on it - this is a more robust for resilience and speed (read replicas, fast snapshots etc).Perhaps in my naivety I am making an assumption, but does Accumatica in the backend,  a typical setup us MS SQL ... and if so why not AWS Aurora ?Is it cost or ??? Or any of you as customers running on AWS Aurora in the backend, and positives vs drawbacks.Excuse the ignorance here, I just started, but nothing showed up on a search.

There is no history in transactions of the item showing anything bringing it to zero.  Is there a utility in Acumatica that I can run to recalculate the Average Cost of an item?

I want to be able to save multiple PackageContents for an SOShipment in a single API call, but I’m getting odd results. I have the following Body for my PUT REST API request{ "Packages": [ { "PackageContents": [ { "ShipmentSplitLineNbr": { "value": 11 }, "Canister": { "value": 8 }, "Position": { "value": "Bottom" } }, { "ShipmentSplitLineNbr": { "value": 17 }, "Canister": { "value": 8 }, "Position": { "value": "Bottom" } }, { "ShipmentSplitLineNbr": { "value": 19 },

Hello, Working with my Acumatica test account I ran into some issues with linking payment methods, for this specific example with credit cards, to locations rather than business accounts. For the companies that I am working with they have multiple locations where different buyers purchase for us, and a lot of times they have different shipping addresses and credit cards. This has made it a lot harder to send invoices automatically because I have different emails to send them to, but the business account only holds 1 email. I am curious if anyone had experience with assigning a credit card and email with a specific locations that would allow invoice to only be sent to the information on that location. Or if someone has a better solution I am open to trying them. I know a lot of people have suggested for me to make different business accounts or do parent and child accounts, but that does not really work for retaining CRM the way I would like. I look forward to different suggestions and

Is there a way to change existing fixed assets to post depreciation to expense accounts without potentially breaking the standard fixed asset functionality.

I have a landed cost document that needs to be paid before product is received, these fees need to be allocated to the cost of the item. But landed cost documents can’t be paid without a PO receipt. Is there a work around that allows me to easily allocate these fees to the unit cost? Thanks!

I made a dashboard that several of my colleagues use. Since they set theirs up, I have made improvements that they can’t see. How do I get my changes to ripple through to everyone? 

Hello,I am trying to format a date field on the results grid on a GI to be MMDDYY with no dashes or slashes I.e.06/01/2022  should be formatted 060122, is there a way to convert with formatting or function?Any help would be greatly appreciate it.  

Is there a way to add a custom action on this? I want to add a download all button on it. 

My task: Update two custom fields in the operation record named JBStartDate and JBEndDateThe Process: programmatically put the production order on hold, update the operations, release the production order from hold.Accomplished: put the production order on hold and release the production order from holdError encountered: updating the operation record (specifically the custom fields JBStartDate and JBEndDate)JSON: {"OrderType" :  {"value": "RO" },"ProductionNbr" : {"value" : "MFG000007-000" }, "Operations" : [{"id" : "c24f0a14-d742-f011-8429-129114ee79ef", "JBStartDate" : { "value" : "2025-10-16T13:24:51Z"}, "JBEndDate" : { "value" : "2025-10-22T11:26:39Z"} },{"id" : "c64f0a14-d742-f011-8429-129114ee79ef", "JBStartDate" : { "value" : "2025-10-22T11:26:40Z"}, "JBEndDate" : { "value" : "2025-10-23T11:57:16Z"} },{"id" : "ca4f0a14-d742-f011-8429-129114ee79ef", "JBStartDate" : { "value" : "2025-10-23T11:57:17Z"}, "JBEndDate" : { "value" : "2025-10-29T07:14:05Z"} }]}Error Message returned (th

Hi Team,I am encountering an issue when attempting to import a refunded order into Acumatica. Below are the steps I followed: A sales order was created in Shopify and successfully imported into Acumatica. A shipment and invoice were created for the sales order and released in Acumatica. The order was refunded in Shopify. When trying to import the refunded order back into Acumatica, I receive the following error for all refund orders "Inserting 'AR Payment record' raised at least one error. Please review the errors. CashAccountID: Cash Account 'TT' cannot be found in the system. Please verify whether you have proper access rights to this object." We do not have any customizations deployed in this instance and I have reviewed all relevant configurations related to Cash Accounts. The payment has the appropriate branch Cash Account set up, and everything appears to be configured correctly.Build version: 25R1Could you kindly share your thoughts on why this might be happening and how t

Hi everyone,when I create an invoice directly from an opportunity, the invoice date is automatically set to the opportunity’s estimated close date. However, I would prefer it to default to the current date instead, while still allowing manual adjustments if needed.Is there a way to configure this behavior? Thanks in advance!Best regards