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Question

Undeposited Payments

  • February 2, 2026
  • 2 replies
  • 15 views
Manikanta Dhulipudi
Captain II
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Deposited payments are showing in Undeposited Payments reported.

 

Can some one help me how to resolve this?

 

Acumatica Functional Consultant & Customer Experience Supervisor

    2 replies

    YasasWithanage76
    Acumatica Employee
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    Hello ​@Manikanta Dhulipudi ,

    Did you try processing the Recalculate Account Balances process for that account?

    Are those payments the Batch Deposit check box selected? (Payment and application > Financial tab).

    Maybe this can be a data issue.

    It would be recommended to submit a support case for further investigation of this issue.

     

    Thanks

    Manikanta Dhulipudi
    Captain II
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    ​@YasasWithanage76 

    I recalcuates the customer balances and account balance as per the troubleshooting, and also I confirmed the payments information has deposited checkbox in the financial tab.

    Acumatica Functional Consultant & Customer Experience Supervisor
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