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Hello,On February 28th, we upgraded Acumatica to 2024 R2, and now the USPS Ground Advantage service method is missing from the service method list.I contacted EasyPost, and they said it appears to be an Acumatica issue. They advised us to reach out to Acumatica for support.Does anyone know how to add or retrieve this service method? I tested the connection and it is working. 

With a standard order (no make to order items), we have a shipping clerk grab a printed pick list (generated from the shipment screen as an action) and pick the items from the warehouse and place in the shipping staging area (size of a midsize meeting room). After the area starts filling up, he/she will start processing these staged shipments (the pick list sits on top of the picked items and acts as a traveler).We have a usb scanner that our shipping clerk would use in our shipping staging area that we envision could actually pick in Acumatica and then pack and ship.If we have the desktop attached to the usb scanner proceed to perform these steps on the screen, SO302020 -Pick Pack Ship, the scanning for serialized parts is burdensome (need to scan item, location and serialized id). Is there some way to just scan the item and the serialized id and not include the location?     

Hi Team,We need clarification around the impact of updating the Customer field for any existing Active project in the system. One of our clients (Company A) has been purchased by another company (Company B), and all invoicing and customer contact information needs to be updated for the existing projects to go to Company B. Originally, we were going to update the Customer field to Company B, but we wanted to understand what the project or financial impact might be if we changed the customer field from Company A to B for these projects. 

I am looking for a way to add dock-to-stock period into MRP planning (does not need to be part number specific, can be one stock period for all parts) so we get a purchase part in a day or two before our schedule actually shows we need it. Lead time additions will just order the part earlier, not bring it in earlier. Anyone else have a solution to this? I feel like it's right there in front of me, but can’t seem to locate the solution. 

I understand that in the 2025 versions that we are forced to lock out the system to copy company or create a snapshot, which creates a "safe" version.  However, this is creating a very large issue when trying to assist our customers in troubleshooting production issues.We frequently use the copy company to troubleshoot customer's issues without having to make changes directly into production at the time the issue arises.  It is not practical for us to request that customers log out of the system each time we need to create a copy, so now we cannot troubleshoot issues as effective or efficiently as before.  We cannot realistically ask our customers to have all of their users log out and we cannot ask our technicians to only work on troubleshooting after hours.Is there a way to copy company or create a "not safe" snapshot purely for troubleshooting purposes?  We need to be able to assist our customers in real time without forcing them to shut down the system and some issues require copyi

Hi After many chat with Shopify support and after reviewing the data and considering that all variants are unique in Acumatica. it appears that the error "At least one option value is duplicated" likely stems from a subtlety in how the data is transmitted or interpreted by the Shopify connector integrated into your Acumatica ERP version 2025r1. So , I’am looking for more information ( into the Acumatica log )  Review the data sent via the connector: If possible, obtain a snippet or log of the payload sent to Shopify for product W24J0059 so our technical team can analyze exactly which option combinations are received. Our last sync history was this morning 12/16/2025 11:06am on Entity : Template Item and ERP ID W24j0059  Thanks for your Help _jean

hi!Does anybody has the same issue in SO where the approval map for a status Credit hold is not applying correctly?In the next screen, I’m using the status field validating the value “Credit Hold” but it doesn’t work: And in the next screen, I’m using the Credit Hold Field to validate the approval but it doesn’t work neither: Any thoughts?? Are someone having the same issue? Thanks!

Hi,I am trying to add BAccountID from INTran to the grid in Modern UI, the same way it is added in Classic UI, but I am unable to achieve this.Could you please help me understand how to correctly add this field in Modern UI?I have attached a screenshot showing how this field is added and displayed in Classic UI for reference.Thank you in advance for your assistance.Best regards,Vahe

Hi all,I'm having the following scenario: We have a base customization that adds a FieldVerifying handler in ArcContractMaint for ArcContract.CounterpartyID. We have a second customization that must completely replace that validation logic. We need the original handler to NOT run before or after our handler.The instance version we are using is: Acumatica 2025 R2Base handler we want to replace: protected virtual void _(Events.FieldVerifying<ArcContract, ArcContract.counterpartyID> e){ ArcContract row = e.Row; bool flag = row == null || e.NewValue == null; if (!flag) { FeaturesSet current = PXSelectBase<FeaturesSet, PXSelect<FeaturesSet, Where<True, Equal<True>>, OrderBy<Desc<FeaturesSet.status>>>.Config> .SelectWindowed(this, 0, 1, Array.Empty<object>()); bool? visibilityRestriction = current.VisibilityRestriction; bool flag2 = false; bool flag3 = visibilityRestriction.GetValueOrDefault()

Just to preface, I am self-teaching on Import Scenarios for the most part, and I don’t have a lot of experience with them yet. This is around the third Import Scenario I have built from scratch, and it has one complicated part I am really having trouble getting right. Now on to the problem:I have some Stock Items that I want to make default a certain vendor. The vendor is already on the Stock Items, I just want to use Import Scenarios to check the default box for that specific vendor. There are multiple vendors on these items, so I need the Import Scenario to choose the line that vendor is already on and check that lines box for the default. I have set it up a ton of different ways, and I can get it to check the box, but it always checks the box on the first vendor in the list. Alternatively, the way I have it set up at the moment is giving an error about adding a duplicate line. Screen shots below. If any other info would help just let me know. Stock Item Vendor List: I have cut the e

Customer recently upgraded from 2024R1 to 2025R1.  In 2024R1 when a PO was created for a non stock item the PO Accrual account field was populated with the Expense account from the item.  The end result is that there is no posting to an accrual account - it washes through the expense account and the hits it again when the AP bill is produced.  This is how they want the system to work. After upgrading to 2025R1 all PO’s for non stock items are now populating the PO Accrual account from the PO Accrual account in the item instead of the Expense account.I did not set this up originally so I am not sure how it pulled the expense account in the first place so I can see what has changed since the upgrade.Has someone done this?  Thank you.

We are an Independent Special District of the State of Florida (Fire Department). We are members of the Florida Retirement System, which is a 401(a). We need to code the deduction for this retirement plan correctly. There is no option for a 401(a) in Acumatica currently. How do we add it? This is affecting an over 50 employee with his catchup contributions. Any help would be greatly appreciated. Sincerely,Denise McCaughanA 401(a) is a retirement savings plan that an employer sponsors, and that allows for contributions from both the employer and the employee: Availability: Some public sector employers offer 401(a) plans. Contributions: 401(a) plans typically have employer contributions that are non-elective, meaning they are made regardless of whether the employee contributes. However, contributions can also be elective, or "match" contributions, where the employee must contribute first to receive the employer's contribution.  Taxation: Earnings in a 401(a) plan are tax-deferred, meanin

Hello Community,  I keep receiving an error when running an import to create AR payments. The error that is being displayed is “Customer Exceeded Days Past Due”. This is a warning now, so I’m surprise the system is not allowing us to complete the import. If I go to the Payments and Applications screen and enter the payment manually, it saves without any issues (I get the Days Past Due warning but it still allows me to save the payment). Any ideas? Thanks,Eric   

Hello,I am trying to create a report in Acumatica Report Designer where I need to first group records from one table, and only after the grouping, use the result to join with another table.Is it possible to implement this in Report Designer? Does Report Designer support virtual tables or nested tables that would allow such a workflow?Any guidance or examples would be greatly appreciated.Thank you!

Business Case:Business would like to be advised on the changes to a POLine.PromisedDate.Solution:Create a SQL view to extract the previous POLine.PromisedDate and the date it was amended. Surface the SQL View with a DAC and join to POline.Problem:Changes to fields are stored in AuditHistory.ModifiedFields, which is a nvarchar(max) datatype, and I’m having difficulty extracting the data with SQL.Has anyone else encountered this problem, and is there a more effective way to track date changes at a POLine item level?Thanks,Ewan.

Hello,I’ve enabled the new Modern Customer Portal but when I log in as admin or a Customer Contact with user and roles assigned nothing displayed.The Portals record has been configured.Anyone have ideas on what could be the issue?  I’ve tried with the classic Portal Enabled and Disabled and nothing changes.Tried with classic on/off.Various roles tested also, all on/off, etc.Portal configured.New home page displays.Nothing on home page of portal when logged in with admin or Customer Contact. 

Hi,We would like to disable the access to the (+) button for manual addition of new lines in Purchase Receipts. All lines should be linked to a PO.However, we do not want to take away the (x) button for deleting lines, since the Purchase Receipt may require amendments after being created from the Purchase Order.I have not been able to disable the (+) button without also disabling the (x) button, as the Delete access right also gives access to creating new lines. Any ideas on how to implement this restriction?

I have import scenario. When import have some error  

Hi guys, I created a report showing the invoices and credit memos. There is a total. I need the invoices to add and the credit memos to be subtracted.How do I show the values as negative in a report designer?

Hello  I am trying to sync related products against template items between Acumatica and BigCommerce.  I am able to do this with non template items and it works as expected. For template items I have tried adding a related item to one of the SKU’s in the template item but it does not sync through. Is there a way to associate related products to template items please? Thanks  Matt

Hi Team,Is it possible to enable “Copy & Paste Clipboard” option on Projects screen, Since Standard Acumatica only have Copy function which can Copy Project within same Tenant and Same company.I need to copy the Project based on below scenario.To a different Company in same Tenant To a different Company in different TenantPlease help me on this. Regards,Ramya

Hi, i want to import migration data for AP Bill but when i try it there’s an Error 'AP Subaccount' cannot be empty. Enter the document open balance to this box”.There is any mapping that i missing, i really confused about this, when i try to remove the reference number, the error becomes “The Save button is disabled” So. i decided to put it random number, but when i try to input the number, there is a new error, please take a look, you can see the picture bellow:  And i already input Account and Subaccount in excel, i already did it manually in Bill & Adj. Form to see the Account and Subaccount but Acumatica cannot read it ya? Please help me to solve about this, i really appreciated. ​​Thank you, i really appreciated for your solving.

Hi, i want to import an AP Bill in Acumatica use Import Scenario but when i try to import there is an error “The Save Button is disabled” i already looked up my mapping and following the same field order as the screen but i still don’t get it. Please take  a look of my mapping bellow:I really appreciate for your help, thank you😊    

Hi I have a working customization on the sales order screen which automatically creates a new line with item “NON-RETURN FEE” if the item class of the previous line is “CYLINDERS”. This then also populates the quantity of the line above to the NON-RETURN FEE line and also copies a UDF value from the given item to this auto generated line. This functionality works but the records gets auto-populated only on pressing the save button. How can I immediately get the “NON-RETURN FEE” line populated? For example straight after the quantity field of the previous line gets updated? I tried a fieldupdated event handler but this did not work either. Please let me know the best approach, thank you!Example below of what the generation looks like on sales order line:namespace PX.Objects.SO{ public class SOOrderEntry_Extension : PXGraphExtension<SOOrderEntry> { #region Event Handlers protected void SOLine_RowUpdated(PXCache cache, PXRowUpdatedEventArgs e, PXRowUpdated InvokeBaseHandler)

I’ve done many different import scenarios and regularly make mass changes to our item configurations as we’re preparing for go-live with Acumatica Manufacturing and finalizing how everything will need to be structured. However, I’ve run into this problem that I can’t resolve.We have about 600 configurable items, each with close to 200 lines of options, so making any changes manually is really not an option.Currently, all the configurations are set to revision “0” and are in the pending status, so I can make any needed updates with an import scenario. However, once we are live with this, we’ll need to increment the revision number on all the configurations whenever there is a change, which happens frequently.I’ve attached a screenshot of my update scenario mapping below. The line circled in red is the one that is causing the error. I’m simply trying to take the value from the data provider and increment it by 1. The error that it throws is“Error: 'BOM ID' cannot be empty. Error: 'BOM Re