Payroll

Hi, I have a client that just started using Canadian Payroll in Acumatica this year. Basically, I thought I was just able to use the PTO Adjustment Screen to enter the opening balances for their vacation and then jsut run payroll. However, when we go to use PTO hours for their first pay, it says that PTO does not allow negative, which is in fact the setup the client wanted.  My question is what are the steps to have the opening balances of a PTO bank entered in Acumatica? Thank you,Joey

Payroll AA-2024 (this was the exception so that 2024 would only have 26 pay periods) was supposed to have posted 1/1/2025, but I posted 12/31/2024. I did not realize the problems that would be created.W-2s are going to report pre-taxed contributions that reduced the federal taxable wages and may cause over-the-limit contributions to HSA accounts and 457 deferred comp plan. Is there a way to change the posting date?Should I delete the 12/31/2024 payroll and re-run on 01/01/2025 (major hassle)? Please help!Denise

Hello all,I am trying to create a new employee but when I try to save it, triggers the below error:How to resolve this?

one of my clients is telling me that Aatrix does not have a capability in Ohio to file w2s for local municipalities. how are other users in the system working around this restriction? My clients are very confused on how to proceed and Aatrix support has been incredibly unhelpful. 

Hello all,I have bee trying to release time cards but it throws the following error: 

Sometimes we need to correct hours coded to a certain pay type.  The pay and the units both need to be corrected, but unable to enter a negative unit amount.

Please see attached for a list of 2024 Payroll tax updates.  Please note that some changes may require an action to be utilized.  They will be flagged with a Y in Action Required column.Update: April 25, 2024CanadaFederal Employment Insurance Tax – Effective 4/25/2024A new field, Custom Employment Insurance tax rate, has been added to Tax Maintenance ~ Company Tax and to Employee Payroll Settings ~ Tax Settings to support EI Premium Reduction Program.  Optional: Employers that qualify can use this field to add the lower tax rate to be applied to the employer portion of the tax. United StatesWashington Paid Medical and Family Leave- Effective 4/25/2024Corrected an issue where the taxable wage for Washington PFML was doubling on Government Reporting using the WA PMFL Form. Update: April 5, 2024 United States – HSA – Action Required – Effective 3/19/24The Federal HSA family contribution limit has changed from $8350 to $8300.ACTION REQUIRED:  Review employee HSA family contributions that m

Hello all,I have been trying to delete a time card entry via the primary screen, but it displays the following error:But when I try to delete the same by going into the transaction, then it gets deleted successfully.No customizations published.Thanks.

We are unable to print Paystubs (PR.64.10.15) after upgrading to 2021R2 build 21.209.0034. I cannot find this as a known issue, but assume that anyone using Payroll on this version would be impacted.Error: Cannot resolve the table name: [PX.Objects.CR.CRLeadContactValidationProcess+Contact2]  Trace: empty 

What user role is needed to create templates in Payroll?My employee is receiving an error message that says You have insufficient rights to access the object (AUTemplateController)I understand where to add them but I am not sure which role . Their current roles are AR-Accounts Receivable, AR Clerk-Access to AR functions, AR Viewer-Read only access to AR Functions and Viewer  

Acumatica will offer the Controlled Release of Payroll in Canada beginning with the 2023 R1 release coming in April. The initial release of Acumatica Payroll will support:Federal and Provincial Tax Calculations T4 and RL1 tax forms (T4 summary and RL1 available in 2023 R1) PD7A remittance validation report for CRA (2023 R1) Record of Employment Final Paycheck Canadian Specific features Paid Time Off calculations Deduction and Benefits calculations  Payroll related features EFT (via Canada localization) T5018 (improvements in 2023 R1, ability to separate goods/services in 2024 R1) The following features will be supported in a future release:Multiple base currencies. Customers who want to run both US and Canada payroll need to implement 2 separate tenants PTO enhancements T4A (AP report)The table below outlines the stages and timelines of the rollout.Stage Tentative Date(s) Information/Activities Acumatica Demonstrations July 2022 Acumatica supervised demos using a previ

Hi!I was curious if Acumatica’s self-service portal includes functionality for employees to update HR-related information, such as W-4 details. I know there’s a user role that allows access to paystubs and time entry within the standard environment, but is there a separate feature or portal for this type of functionality

How do you get the timecards to work when they cross payperiods.  The pay periods are always 1st through the 15th and the 16th throught the end of the month.  What do you do when the time cards cross pay periods?  Manual OT calcs would be preferrable and having timecards that match the payperiod.  Has anyone gotten this to work?

We come from a version update to 2023R2, and in tables like the original acumatica PREmployeeDeduct, when updating it the following error appears, which did not happen in the previous version 2021R1, for the migration we logically made 2 jumps, the database is in sql server 2017, please have any clue PD. I've checked other posts, but I can't find any clues.

I received the following content in an email from the Acumatica Team: The Acumatica SaaS team will be carrying out an emergency maintenance with the below details: DATE: 11/5/2024 7:00:00 AM UTCAFFECTED INSTANCE: -------------.acumatica.comEXPECTED DURATION: We expect the maintenance window to end within 2.5 hours of the start time.DETAILS: We must transfer the customer's database to a new node to preserve our functionality commitments and SLA.I would not expect this to make any issues for us, but now this morning there have been multiple problems. The main one that needs to be resolved as soon as possible:We are not able to access the employee time cards except for our own.As you can see here, there are no other employees listed for me to choose from:My first thought is that it is related to the company tree, but as you can see here nothing has changed and those of us who need to access them are still listed above the employees on the tree. Any thoughts or suggestions on what could be

We are in the process of converting to Acumatica and in the migration of existing employee data, we are not finding any existing systemic way to map employee Veteran status. We are surprised that the ability to indicate Veteran status does not show up within PR203000 -Tax Settings Tab. Are we missing something or do we have to create a custom field or attribute on employees to track this information?

I have noticed on Employee pay slips, for pay weeks that straddle anniversary date ,the weekly annual leave accrual is less or a Proportion of the normal expected accrual (for us 2.92 hrs)  . It returns to normal for the rest of the year. Can anyone help me explain this to employees ? I am confident the annual accrual is correct Thanks 

How can I add a column for inactive/active employees on this employee payroll settings screen?

An employee has a checking and savings account that is split with a regular paycheck. He received a bonus and wants the full amount to go into his checking account only. Is this possible without changing the payroll settings?

How do you set up the deduction/benefit code to add Shareholder Health Insurance to owner’s W2 and report in Box 12 DD? 

Hello all,I am new to Acumatica. What is the recommended approach for bulk importing of data from external timekeeping systems into the Payroll module?Specifically, my company is a franchisee of QSRs and the majority of our timekeeping is performed at the restaurant level through our POS system. We can currently get the data exported from our system either as a CSV or JSON formats. My question is, what is the recommended approach for importing such data into Acumatica’s payroll module for processing? We do not plan on using the Timekeeping features of Acumatica at our restaurants and entering the data manually is entirely impractical given the number of employees, so neither of these options will work. The system does not seem to expose a Web Service endpoint that could be used, nor did I see an “Import Scenario” that would be appropriate for bulk import. Any suggestions?Thanks!

Is there a way to setup a Flat Rate Earning code that could be added to the Employee Compensation Tab of the Employee Payroll settings ?? This Flat Rate Code would then automatically  be picked up on each Payroll run so one doesn’t need to import a Earnings file or hours file each run. I have a client that doesn’t want hours to appear on the paystub for the Salaried Employees as they are being paid a set amount whether they work 30 hours or 50 hours. This desire is to prevent any lawsuits on overtime for the Salaried positions.Thanks

Every rep firm we work with requires Line Item details on commissions reports.  The Commission Details report isn’t at all what it is named, it’s just a list of invoice numbers.The Commission Details report is not actually a “report” (.rpx), but there is a reference to PX.Objects.AR.ARSPCommissionDocEnq.  I hope that CommissionDocEnq indicates there is an enquiry/inquiry somewhere behind the scenes. Has anyone created a project to add Line Item information to this report?

We just switched over to Acumatica and processed our first payroll in the system. After processing, I realized an error in the HSA deduction/direct deposit where the HSA deduction is essentially being doubled up. In our old system, we could tie the HSA deduction to a specific HSA direct deposit account, so the amount specified in the deduction set up was automatically directed toward the account set up under the HSA direct deposit code. Acumatica apparently does not have the ability to do this, so our implementation team advised us to set up the HSA account under direct deposits, and specify the dollar amount to deposit into the account with the remainder going to the regular checking account. Unfortunately, this is actually doubling up on the HSA deduction.For example, say an employee’s net pay was $1,000, including an HSA deduction of $25. They should actually receive $1,000 in their bank account because the HSA deduction was already factored into the calculation of their net wages.

We are looking at outsourcing payroll and I wanted to here from others about what they are using.  We are a construction company and do work in multiple states.  We are currently looking at the following:WorkForce GoMiterLumberPlease let me know your thoughts if you use any of these softwares. Thanks,Jeff G.