I have been trying to delete a time card entry via the primary screen, but it displays the following error:
But when I try to delete the same by going into the transaction, then it gets deleted successfully.
No customizations published.
Thanks.
Best answer by Amanda Lowe
Hi Harry,
Are you attempting to delete the entire Time Card or specific Time Activities? I would recommend looking in the trace log right after the error appears. Sometimes the trace log can give you guidance to what this issue is.
There are a couple known issue documents, but they are not for Time cards. They might help with troubleshooting your issue.
Have you tried to reset caches in the ‘Apply Updates’ screen?
Aleks
Hey @aiwan , I already tried to reset the caches & restart the application, but it still persists. Even checked out in the database if any records are getting duplicated, but everything looks fine to me.
Are you attempting to delete the entire Time Card or specific Time Activities? I would recommend looking in the trace log right after the error appears. Sometimes the trace log can give you guidance to what this issue is.
There are a couple known issue documents, but they are not for Time cards. They might help with troubleshooting your issue.