Payroll

For the 3rd Pay period in a row (3-weeks), I am not able to use Aatrix for e-filing.   Payroll taxes, certified payroll reporting, other.    Has anyone else experiencing these issues with Aatrix recently?   Does Acumatica have a plan to offer an alternative to Aatrix for government reporting?    

I have 3 different unions with different wage rates dependng on which machine they are operating.  I use the Union Locals Screen to show each Labor Item(piece of equipment) with a wage rate.  These rates go up for next weeks payroll so I need to adjust the rates and effective date.  I can export to excel to change the rates and dates in mass but I do not see a way to import this info back into the union Locals screen.  I do not wish to manually do this for 100+ entries.  Is there a way to import this info back into this screen? 

I have a client that is looking to find a way to charge PTO cost as it is accrued to the various projects. I’m interested to see if anyone has seen this before?

We've done enough testing of this (trying to find a work around) that it's pretty clear what is happening is a bug and not a misconfiguration/misunderstanding.  We already have a support ticket open, but I wanted to share out situation in case anyone else might be unknowingly having the same symptoms. Problem appears to occur when the *pay period* crosses the calendar year boundary.  This is because Acumatica breaks it up into two PTO bank records - a 2021 portion and a 2022 portion.  Then the PTO allocated is pro-rated across the payroll week... so in our scenario, with a payroll week from Monday-Sunday, two days are in 2022.  And so our notional 1.54hr PTO weekly accrual gets split into a 2021 portion (1.1hrs) and a 2022 portion (.44hrs).On that first paystub of the year, we see ONLY the .44hrs allocable to 2022 reflected (same in the PTO Details by Employee Report -- though on THAT report you see the 2021 record broken out, it just isn’t summarized correctly.

Is there a way to restrict cash account from being used in Paychecks detail section? We have a client that accidentally entered cash GL account on the details section of a paycheck, they would like to avoid doing this in the future. 

I have a client that is trying to setup 2 work comp codes into his Payroll system in Acumatica. We are far from PR experts. Does anybody have any experience, knowledge in setting the employee/employer settings for these? they are on 2020 R2 system. Any help here would be greatly appreciated!! Thank you.

We have a new payroll client that has one work location in the state of Maryland.  One employee’s spouse is an active military duty employee working in the state of Maryland but declaring Georgia as their state of residence.  I am trying to get Acumatica payroll to calculate Georgia withholding.  It wants to calculate Maryland.  Even if I put a Georgia employee address, it still does not calculate Georgia taxes.  From a quick google search, it looks like Georgia withholds based on the work state.  Does that mean the only way I can get Acumatica to calculate GA is to set up a Georgia work state which is just not a true statement.  Am I missing something? 

Hi! As you have probably guessed, our company is in the process of transferring our payroll and construction information over to Acumatica. I am running in to a lot of issues when it comes to finding documentation on how to set up the payroll side of certified projects.  I’m not finding where to set up the codes for: Apprentice, Foreman, Electrician, General Laborer, etc under a job.  I am also not finding where to set up the different rates for an apprentice, depending on what level they are at.Do any of you have any reference for this?  Or can teach me how to do this? Thank you!

I have a Washington Cares withholding for Washington State and it’s nowhere evident in Acumatica, is there something I need to do to get it to appear or is this a deduction I need to set up myself? Thank you!

Hello, I have to pay payroll in Indiana with LaGrange as the County and my payroll is not calculating the LaGrange tax.  I don’t see a place to put county tax rates and Acumatica seems to not be pulling the information.  I have no way to input information directly into her “Paychecks and Adjustments” any help will be appreciated!

Hello!Our company has employees who defer to both a traditional 401K and a 401K Roth.  Our company match is 50% of the deferrals, up to 3%.  How do I set this up so it takes both the 401k & Roth in to account?  If someone is deferring 6% to their 401K and 6% to their Roth, we want the max match to be 3% between the 2. Thank you in advance for any help!

Hello! Is there a way to have an earnings code set up, so every time hours are brought in, the systems pays the same rate?We have employees in school and when they are in class, they get paid $xx/hour, regardless of what their normal wage is. Thank you!

I don’t see any API endpoints for Acumatica’s Payroll module, in either the screen APIs or REST. Maybe I missed it. Is there any ability to integrate programmatically with the payroll module?

I need a report that will show total hours worked, by construction project, by employee, for a specific date range.  There are only two canned hours reports in the construction edition -- neither of them accomplish what I am looking for.I’ve built a generic inquiry from the Earning Details screen and made a pivot table - which is okay -- but I’d rather have a standard report I can run each month.Any suggestions?

Everyone just locked in their health insurance and when we try to run payroll the new deductions aren't calculating. Does anyone know why?

What is the best option available if you have “Released a Payroll Batch” and did not get the .TXT file. Is there a way to Delete or Void a Payroll Batch so that a new one can be created? 

When will the new 2022 WA LTC payroll tax be integrated in the software, so that I can attach / exempt the tax to each employees tax profile.

We utilize several unions with our payroll, but have one that uses a multiplier on each of its deductions and fringes (each of which are based on hours).  We have tested the deduction and benefit using regular only, regular and OT, and total earnings, which are all the options.  These all treat all hours at the same rate.  Does anyone else use multipliers for overtime and double time hours for unions?  And if so, how are you making that calculate correctly?

After clients last payroll run - where they just added one employee to have ‘Paid time off’ - when going through ‘Government Reporting’ → Federal Tax Deposit (EFTPS) → and run if with the date range that the last payroll happened → they log into Aatrix they are then greeted with this message: “Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index”. Has anybody seen this error message? I have checked the one change that was made and it matches what 3 other employees have exactly on entries and exact time entered for that line item. I have seen similar error messages on this forum and looked into those data errors causing those and that is not the problem here bringing up this error. Appreciate any feedback that you all may have! Thank you.

Is there a way to setup custom Tax tables in Payroll if you're a Non-US customer?

We are in process of implementing Acumatica.  We currently use ExakTime to capture and report labor activities in the field.  I’m trying to get an understanding of what details/fields ExakTime provides for upload into Acumatica.  We are scheduling a call with ExakTime to discuss but thought I’d reach out on here to see if anyone has experience with the Acumatica/ExakTime integration.

An unhandled exception has occurred in the function 'Move Next". Please see trace log for details.  This error is happening when I try to file the 2021 941/Schedule B/941-V Report &MI UIA 1028 eFile Report. All other taxes I’ve filed have no issues through Aatrix. Thank you!

Is there any documentation explaining what all of the options are on the payroll company tax settings? I’m specifically looking for an explanation of what the “Rounding Option: Set to True to round calculations” for the FED payroll tax. 

In the Pennsylvania local tax settings, what is the explanation for the use of the “Employer has nexus relationship with the location” setting?  There is no additional information in the tax settings column to define this. 

I am not sure if every union is like this but in the midwest they have a layoff Payoff rule. So if you are laid off a job you have to be paid when you leave the job.   In payroll with set weekly periods, there is no place to modify the check date even if it is within the period. Is the answer to set up a new calendar or am I overlooking the ability to modify the check date when a weekly period end calendar is used Thank You