Everything Else

Hi,This is not a issue.We have a new Customer who’s already using Acumatica & I want to understand as a consultant if the Following Process is Standard in the System or a Customised behaviour in the system.Sales Order contains a line with Zero Quantity and Shipping Rules are BackOrder Allowed(Allow Negative Quantity is not Enabled) When a shipment is created it pull through this line item, with Shipped Qty. as zero and the Ordered Qty. remains as 16The customer then Print the Shipment Confirmation through the Shipment Screen temporarily.Thanks!

Hi,I have noticed that the AP Bills and AR Invoices created through Recurring Schedules are being automatically released.I checked the Business Events and Automation Schedules, but I could not identify which setup is causing the documents to be released automatically.I would like to prevent these documents from being automatically released.  how I can disable the automatic release?Thank you.

the 26R1 upgrade Sandbox environments has been extended for all customers who currently have a 26R1 upgrade Sandbox? I have notices it got extended to 120 Days.

Hi,I’m trying to do stock adjustment for some stock issued from a sales order which is related to a project, however I’m facing the below error; The PR00000137 project cannot be selected because the MAIN warehouse location specified in the line is not linked to this project. Select another project, or change the warehouse location. Is there any workaround for this? Thanks!

At the Email Activity I get the error:535 5.7.139 Authentication unsuccessful, the user credentials were incorrect. [BL1PR13CA0350.namprd13.prod.outlook.com 2025-01-24T12:41:29.244Z 08DD3B9677304052]  

Hi,Similar to how a Customer Limit as below;Is there a way to setup a Supplier Limit?

Hi,Our standard process is to mark the Sales Order line as Mark for PO, which creates the relationship when the Purchase Order is generated.Can we Manaully Link a PO to a SO when missed this step. (Out of the Box)Thanks!

Hi,We have a scenario where we have shipped & Issued the the following stock item 100 (one shipment) & 35 (One Shipment)Sales Order;Shipment & Issue 1; Shipment & Issue 2;is it possible to return the stock back into the warehouse & also reduce the order total by removing these lines from the Sales Order?Or my best option to do a RC Order?Thanks! 

We have a request to update an existing sales worksheet and release status. Are we able to edit after it has been released? What is the process for that? 

We are currently on 25R2, still utilizing Classic UI, and have noticed the last couple of weeks that when we create an activity it is not automatically reflecting in the Activity tab. We either have to manually refresh or click to another tab and go back. At first, we thought this was an issue with Edge, as I had no issues when I tested in Firefox or Chrome. However, some users experience issues in Chrome and it works fine for them in Edge. Is anyone else experiencing this, or have suggestions on how this can be fixed? We have already cleared browser histories and caches, reset the Acumatica cache, and restarted the application. Nothing we’ve tried is fixing the inconsistencies. 

Hi All,Is there an option for us to merge customer cards?Lets say we accidentally created aduplicate card for the same customer and there are  already SOs created for them, is it possible to combine it with an existing customer card?

Hi,I want to increase the Segment length of the the Subaccount from the current Value, however I’m facing the BelowErrror: “Updating  'Segment' record raised at least one error. Please review the errors. Segment '1' has values and cannot be updated”.I have deleted the existing Segment Values to be able to try this & re-import them. However the Default vlue get saved automaticaly. What’s the best approach to increase the Segment Length for the Subaccounts. Thanks!

I would like to confirm that the Expense Receipt Recognition is available via the Mobile app only.  Is this correct?Do you know if there are plans to add this via the URL?Thanks.

Does anyone know where to find the correct document for “How to setup and print on Blank Check Stock” with Acumatica? I searched and chatted with Acumatica and even they can’t help and couldn’t find the document? 

We noticed that in some situations while working in Modern UI, uploading files (for example receipts/attachments) can take a long time and sometimes the screen may freeze during the process.A suggested workaround in such cases, as recommended by the Acumatica support team, is to switch the screen to Classic UI, where the file upload process works smoothly without freezing.However, most implementations today recommend Modern UI for clients, and asking users to switch between Modern UI and Classic UI for certain screens every time they perform an action may not be very convenient. From the client’s perspective, repeatedly changing the UI can feel uncomfortable and disrupt the user experience.I wanted to understand from the community: Have others experienced similar behavior in Modern UI while uploading attachments/receipts? Are there any other recommended solutions or best practices to handle this situation? Any insights or experiences would be greatly appreciated.

Hello! I have a requirement where the Promised Date on the Purchase Order needs to be changed after approving the purchase order. Is there any option to amend the promise date without re-requiring all the approvals? I checked in 26R1, but I could not find such option.  Thank You

Hi,We’re using MYOB Acuamtica in ANZ region we’re always behind one upgrade schedule to standard Acumatics, hence our demo site is 2026.1 whcih most current version & as below I’m unable switch the Staff Calendar Board (SM200520) to Mordern UI. Any idea in which version this form will be supprted to switch Mordern UI? Thanks! 

Hi everyone,Has anyone else encountered a timeout error when attaching files to customer contracts?We noticed that the issue only occurs when there is already one or more files attached to the contract. When there are no existing attachments, the file upload works as expected.We have also tried using different browsers, including Chrome and Safari, but the issue persists.Has anyone experienced the same issue or found a workaround?Thank you!

Hi,I’m encountering the following error when Remving Hold of a PO to submit for approval. Thanks!  

Hi,At the moment the “Related Entity” field in the “Events” screen is only searching by Customer ID instead of the Customer Name. Is this configurable or a Customisation? 

Trying to create approval map for specific vendor. For whatever reason, after setting this up, it just allows anyone to release the bill. What am I missing? I tried using the Vendor entity type, as well as the AP Document and then Vendor field name for both types. Nothing works. Feel like it should be pretty straight forward.   

I was trying to test out the new capabilities of sending multiple documents in one email and it created multiple emails instead of one.  I didn’t have an email template so that might be the issue, however I get an error when I created and attached a template. After attaching the template, I get an error “There is no active notification source to process the operation”.I had both check boxes clicked, Send documents in One Email and Combine Into One file.  I looked at enable/disable features and I didn’t see anything that specifically said Print/Email Sales (or Project) Quotes form.  I also noticed the date range doesn't do anything. I didn’t see invoices and quotes on any of the same screens so not sure how this works entirely.  The release notes states “Good news for sales and project managers: You no longer need to send multiple invoices, quotes, and orders one by one to a customer or prospect. In Acumatica ERP 2025 R2, you can attach multiple documents to one email for each customer—

Hi,Can we restrict/disable outgoing emails from Acumatica to not land in the “Sent Items” of Outlook.Email Account Type is ExchangeThanks!

Have anyone can provide the Datawedge configuration to parse GS1 barcodes to Acumatica using a TC52/TC53 Zebra devices?

Hi, I need to set up a fuel levy (fuel surcharge) per carton amount ($0.20) to auto apply on purchase orders to a specific supplier and then $0.30 to auto apply to customers when ordering products from this same supplier? How do I do this?