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Error with the Authentication unsuccessful: 535 5.7.139 Authentication unsuccessful, the user credentials were incorrect. [BL1PR13CA0350.namprd13.prod.outlook.com 2025-01-24T12:41:29.244Z 08DD3B9677304052]

  • Jan 24, 2025 6:09 PM UTC
  • 2 replies
  • 212 views
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At the Email Activity I get the error:

535 5.7.139 Authentication unsuccessful, the user credentials were incorrect. [BL1PR13CA0350.namprd13.prod.outlook.com 2025-01-24T12:41:29.244Z 08DD3B9677304052]

 

 

Best answer by CJayalath49

Hello ​@ehernandez ,

 

Enable the SMTP    
Review the below article as it explains how to enable the SMTP: Enable or disable SMTP AUTH in Exchange Online | Microsoft Learn

 

Hope this helps.

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2 replies

  • Freshman I
  • Sep 11, 2025 10:13 PM UTC

I am having the same issue, Did you get this resolved and how?

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  • Acumatica Employee
  • Answer
  • Sep 23, 2026 4:31 PM UTC

Hello ​@ehernandez ,

 

Enable the SMTP    
Review the below article as it explains how to enable the SMTP: Enable or disable SMTP AUTH in Exchange Online | Microsoft Learn

 

Hope this helps.

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