Discussion Forums

We want to use the shipping label that has an extra removable tab at the top.  Fedex wants to see"label_size": "4X6.75_TRAILING_DOC_TAB"We are using the Easypost API and it doesn’t support this size, the closest is regular 4x6.  Easypost supports it but the API doesn’t.  Has anyone managed to use this label size with any of the carrier integrations?

I use acumatica from 2016 and use 2016 version with .net 4.8. and i migration into acumatica version 2024 and still use .net 4.8, why u dont upgrade your engine ? fix ui and ux only.

I am looking for a solution to find a way to edit my generic inquiry to highlight the names or descriptions in Appointments screen.I have configured my GI; the last thing I am trying to do is to find a way to see the duplicate names in Yellow.The result is  Could you please advise me on a way to highlight duplicate names in yellow?I tried using formulas in the Style and Grouping Tab sections, but I couldn't find a way to highlight duplicate values.

I am trying to customize the Item Class selector in the Appointment screen (FS300200) → Details tab → Add Items popup. My requirement is to filter the list of Item Classes based on custom business logic. Initially, I tried to achieve this using a CacheAttached event by creating an extension for AppointmentEntry and modifying the FSSiteStatusFilter.ItemClass selector attribute. However, my customization is not taking effect.While debugging, I noticed that the FSSiteStatusFilter cache is available under the AppointmentEntry graph instance. However, when I open the AppointmentEntry graph code in Visual Studio, I cannot find the related view or filter implementation there.Based on this, I assume that this functionality is coming from a separate AppointmentEntry graph extension.I started investigating the implementation: The Add Items button triggers the showItem callback command. I found this command in the Field Service library under: AddItemLookupBaseExt<TGraph, TDocument, TItemInfo

Good afternoon,Our company currently has it set up for all sales orders entered to go on an initial “On hold” status...but once thats removed, it moves over to “awaiting payment” status for payment collection.Is it necessary to have both of these set up or does it seem redundant?We have the parameters already set up for credit holds and everything as well...so orders wouldnt move past “awaiting payment” unless manually altered.

Hi everyone,I’m currently trying to import some old, closed cases from our previous CRM for historical data, but I’m running into an issue with matching contacts in the import. I’m testing with a few records where I’ve verified the contact exists in the business account and is active, and I can manually create a case using the same data from my import scenario and in the same order as it’s listed in the scenario and it will properly match and save the contact in that case.Here’s a screen shot of the import scenario:Maybe there’s something obvious I’m doing wrong with this import scenario? I have tried moving fields order around a bit without any change. If there’s any other info that would help, please let me know.Thank you!

Is there a way we can sync the actual HTML code to the shopify product description?  

Is there a way to give certain users access to file management while restricting what modules they can see on the Search in Files screen?We attach documentation and manuals to orders, and if a document applies to multiple orders it ends up being uploaded multiple times. We would like users to link to the file instead, which would conserve space, make updates easier, and give us better visibility into what the document is attached to through the entities tab.

I’m trying to create a table that can tell users when a part was last cycle counted. I’ve attached the table that I have so far. The quantity is correct, however, some parts are not attaching correctly to their serial numbers, thereby resulting in no data being found for them. Any way to get this table to produce the correct results?

What method does everyone use for prepayments on SOs when customer requires a prepayment invoice? Sometimes we will have customers who do not accept SOs with prepayment options. They will not pay on that. Our current fix is to utilize a user-defined field that generates a document which says prepayment invoice but still has the SO number on there. When payment comes through, I apply to the SO so that it will deduct from the balance once we invoice. One issue that arises is that the SO will still show as unbilled given that no invoice is actually generated. Just curious if there is built in functionality that we are not using which handles this situation better. 

We have a production report that has a default date established in its parameters (@YearStart, @WeekEnd-1, etc.)  After the upgrade to 25R2 and Modern UI, these parameters no longer return results. Some AI searching mentions that the way relative parameters are evaluated has changed with Modern UI, and using relative parameters like @YearStart returns a NULL.Wondering if anyone has figured out the work around for this in Modern UI?

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Arpine Arzumanyan - Acumatica Community Featured Member for July 2026Meet Arpine Arzumanyan our Acumatica Community Featured Member for July 2026. It’s great to have you as part of the Acumatica Community ​@arpine08! Introducing Beacon: Your New Knowledge DestinationOne place for everything, Personalized for you, AI-powered, More personalization comingVisit Beacon today: https://beacon.acumatica.com Acumatica User GroupsNew! Special Interest Groups:  Food Distribution Customer User Group, Nonprofit Customer User Group, Industry Groups: Construction Customer User Group, Distribution Customer User Group Request to join today!All Acumatica User Groups How to Answer Questio

Hi everyone,I’m looking for guidance from the community on a matrix item performance issue we’re encountering.BackgroundWe have a client that relies heavily on matrix items, with a single attribute (Color) that currently has 6000+ values and continues to grow. This is due to vendors introducing many unique color variations over time.ProblemWe are seeing significant performance issues when working with template items:Template screen takes a long time to load System performance degrades noticeably In some cases, the screen becomes nearly unusableIt appears the system is attempting to process a very large number of attribute values when loading the template.ConstraintBreaking the attribute into multiple attributes is not an option for this client because:It would disrupt their current product structure It would negatively impact SEO and eCommerce product organizationQuestionsHas anyone dealt with very large attribute value sets (thousands) in Acumatica? Are there any best practices for ma

For past couple of days, Acumatica portal keep on logs me out frequently. Do anyone facing the same issue? 

Hey there! I notice that when I edit a generic inquiry that is a data source for another GI, depending on the number of edits/saves I need to do sometimes the final GI starts to malfunction. Are there “best practices” for when editing a generic inquiry that is a data source for another generic inquiry? 

I tried using @columnConfig({ textAlign: TextAlign.Left }) in ts for my field, but it does not change its position.

I’ve tried it all guys. Deleting browsing data including cookies, restarting my computer, making sure google chrome is up to date BUT when I press the parent activity of this task: I get a blank/new sales order I used to be able to go to the sales order page and go to the sales order from there but I’m still getting a blank new sales order This is happening in payments and applications as well. 

Trying to apply updates V26.101.0225 to 26.100.0175 and receive error message: “The CodeDom provider type "Microsoft.CodeDom.Providers.DotNetCompilerPlatform.CSharpCodeProvider, Microsoft.CodeDom.Providers.DotNetCompilerPlatform, Version=4.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" could not be located.”Web.config line causing the error is: “ <compiler language="c#;cs;csharp" extension=".cs" type="Microsoft.CodeDom.Providers.DotNetCompilerPlatform.CSharpCodeProvider, Microsoft.CodeDom.Providers.DotNetCompilerPlatform, Version=4.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" warningLevel="4" compilerOptions="/langversion:default /nowarn:1659;1699;1701" />”Here is DotNetCompilerPlatform version (Bin folder of the instance) 

I read this post I need fill parameters from POOrder.VendorID and POLine.InventoryID. But RowSelectorClick  event not callback in tracnsaction grid. Can you any idea for help me?

We want to recognize COGS at the same percentage that we recognize project revenue.For example, if 10% of the contract value is billed to the customer, then 10% of the total cost of the parts (stock items) should be  posted to COGS. This ensures that revenue and the associated costs are recognized in the same accounting period, rather than expensing all material costs upfront when they are issued to the project. Note: We have Field service and Project integration- The service order type was created for Project transactions.Has anyone implemented this type of workflow in Acumatica using standard functionality, without a customization? 

Hello all,I have been trying to delete line item from SO Line using import scenario mapping as below where I am using Line Number as the sales order has same items being used in multiple lines, hence making use of Line Nbr to delete them out, however I am unable to delete them:  What is it that i am missing out or making a mistake?

Hello all,I have a scenario where I have a GI with thousands in lines in acumatica and I would like to import those lines on automation basis. So I would like to import 100 lines under one schedule/one go. How can I do so?

Hello all,I have been working on ARM reports where I have defined my start and end fin period as the param, has YTD & PTD as columns.So if I run for a periodic range of Jan-26 till May-26 both the columns show the same values. I am unable to understand if I’m missing something in here?   Any ideas?

I’m getting the below error when trying to Close a Production Order: Error: Updating 'Production Item Split' record raised at least one error. Please review the errors.Specify the quantity greater than 0.    Which screen/section should I review to find the split line with 0 quantity? What is the recommended fix for old production orders where the split record has 0 qty (update split, clear allocation, add a completion, etc.)?

I have two reports that we use in our Acumatica  AR610000 and SO643000.   Both reports are invoices.   Both reports have the inventory item quantity, price etc in detail section1.   The reports also have detail section 2 with line item note and the SO report has detail section 3 with a product attribute.   With a goal of having the body of the invoice more readable, I enabled borders in detailsection 1 in both reports.  However, regardless of the the settings being identical, the AR report shows the borders in the report around each item and the SO report does not populate the borders.  I am stumped.  Here is an image of the control box from the AR report Detail Section1 properties from AR641000  The following is an image of the same properties box from the SO reportDetail section 1 from SO643000Here is the output from AR report AR report showing top dotted line  Here is the output from the SO report SO Report - not showing border