Configuration and Installation

Hi everyone,S4 Consulting team has recently completed initial testing of the Acumatica AI Assistant in the 2026 R1 release..The Acumatica AI Assistant works effectively with Vietnamese language.We tested multiple use cases using Vietnamese inputs, including:Financial summary inquiries Project profitability analysis Risk identification (cost overrun, margin variance) Cash flow insights and recommendationsThe assistant was able to:Accurately interpret Vietnamese questions Return structured financial insights Highlight risks and variances clearly Provide actionable recommendationsExample Use CaseFor a construction project, we asked:

When passing payment information from Shopify to Acumatica via the connector, by default the ‘id’ is pushed to the Payment Ref field on the prepayment record.I need to pass our internal payment ID to the Payment Ref field.As you can see in the transaction example data below, the payment ID 12345678910aa is held in the ‘receipt’ as well as the payment ID. The issue is, only receipt is accessible from the dropdown of data options in Acumatica.I’ve created this mapping using a formula to strip the extra characters from the receipt data:      "receipt": {        "payment_id": "12345678910aa"      },Using this formula:=IsNull(    Trim(        Replace(            Replace(                Replace(                    Replace(                        [OrderTransaction.Receipt],                        '{',

I am trying to figure out how to remove this filter when one of my users goes into Project Budget Forecasting. I no longer see a way to set a screen default filter in the new version unlike in the old version. This filter is set in the sidebar and in the Project Budget Forecast screen.   

Can someone support me by providing a copy of the Acumatica installer version 2020 R2 20.207.0012, it is no longer available in the download repository on Amazon

Hello,     recently I have been testing upgrading an instance from 2024r2 to 2025r2 directly. I have met some issues which I have never met before during other version upgrades. So I am writing this down here for others' reference, and also hope experts can help check whether my solutions are right or wrong. Issue 1:Inner Exception:A default full-text catalog does not exist in database 'xxx' or user does not have permission to perform this action.Query in question:exec pp_EnableFullTextSolution: I found a catalog named "ft" already exists but with default=0, then I altered the "ft" default to 1. Rerun the wizard, the error disappeared. Issue 2:An exception occurred during migrations of web.config. Please contact your Acumatica support provider.Solution: I rerun the wizard, performed the "Change Database" action

Important Update – March 2026: Managed Availability Program Wind-DownWith the release of 2026 R1, we are officially closing the Modern UI Managed Availability program. Thank you to everyone who participated and provided feedback, your input helped shape the Modern UI experience.Here's what this means for you:On 2025 R2 or later? You can enable Modern UI directly from Site Preferences. No case or approval needed. On 2024 R2 or 2025 R1? You can request Modern UI on an upgrade sandbox. Reach out to your partner to get started. Already running Modern UI through Managed Availability? You can continue using it as-is. We recommend upgrading to the latest version to get the best experience and stay current.Looking ahead: As a reminder, Classic UI will be deprecated with the 2026 R2 release. Customers who upgrade to 2026 R2 wil

Hi everyone,We’ve recently upgraded from 24R2 to 25R2 and have encountered a strange issue with Employee Timecard/Summary/Summary Activity.In 24R2, users can enter their time spent per day of the week directly in the Summary Activity section (see left screenshot). However, in 25R2, this entire section appears to be missing, even without any customization published (right screenshot).This prevents users from entering their daily hours as they normally would.Has anyone else experienced this behavior after upgrading to 25R2?Thanks  

I have a tenant with 3 companies; Company A , B, and C.  I want to move Company B to its own tenant.  In a SaaS environment, what would be the steps to do that?

Hello all,I have been trying to work on Shared Column Configuration, but it is not getting applied. Kindly let me know if i am following the correct steps:Setting up the list of the columns, to be displayed, using Column Configurator → Selecting Shared Column Configuration.I am looking to hide the Currency field for all the users except for admin. And there would be some other fields too that will be made visible/invisible on regular basis.Moving them  to the list of Available columns:Selecting the table under Shared Column Configuration:

Hi everyone,I am currently setting up multiple Email Accounts (Exchange Online SMTP/IMAP/POP3) for a client in Acumatica 2025 R1.I have noticed a significant change in how the system handles External Applications (SM206540). When I create an External Application and link it to my first Email Account, that specific External Application completely disappears from the selector when I try to configure the second Email Account.It appears the system is now enforcing a strict 1:1 relationship between an Email Account and an External Application. In previous versions, it was standard practice to use a single Azure AD App Registration (i.e., one External Application record in Acumatica) to authenticate multiple mailboxes under the same tenant.My Questions: Is this strict 1:1 mapping an intended security design change in 2025 R1, or is it a known bug? If this is the intended behavior, what

Hello, I have a user that needs access to the Side Bar in Sales orders. See Here. She needs access to the ‘Invoices and Memos’ button. I was pretty sure they were run by GIs but I’ve given permissions to the invoices one and that didn’t help. Any ideas?Thanks!

One of my clients receives a payroll file with no header records. They can import into Quickbooks by mapping the data field to the column in the excel file. Does Acumatica allow this type of mapping? For example, Column A = Date, Column B = Amount...In the Data Provider or Import Scenario can I specify Column A = Date?

Hi,We would like to extend the user inactivity timeout to 8 hours, and we have already updated the setting accordingly.However, users are still being logged out before the expected time. Could you please advise how we can resolve this issue?Thank you.

Hi  all,In our Acumatica environment, numeric values are displayed with trailing zeros in many transactions. For example: 10.12000 10.00000 10.45785 Expected display: 10.12000 → 10.12 10.00000 → 10 10.45785 → 10.45785 (should remain the same) Our requirement is to remove unnecessary trailing zeros across the system (Purchase Orders, Sales Orders, AR/AP transactions, Generic Inquiries, and reports) without modifying each screen individually.We have already checked: Decimal Precision settings in companies master screen Is there a way to configure this globally in Acumatica, or would this require customization?

hi!Does anybody has the same issue in SO where the approval map for a status Credit hold is not applying correctly?In the next screen, I’m using the status field validating the value “Credit Hold” but it doesn’t work: And in the next screen, I’m using the Credit Hold Field to validate the approval but it doesn’t work neither: Any thoughts?? Are someone having the same issue? Thanks!

How to change images login in acumatica saas? or how to access xml login pages in acumatica saas?

What is the best approach to accomplish the following:User X is restricted to only be able to see Customers A, B, and C. User Y is restricted to only be able to see Customers D, E, and F. But all other users are unrestricted and can see all customers (A through F).

HI All When we try to click Send/Receive All in the Email Accounts screen, we are receiving the following error:Error:The mail receive has failed.Exception of type 'PX.Common.IO.LineSizeExceededException' was thrown.The customer has verified and confirmed that the emails are being received in their original mailbox, but they are not syncing into Acumatica.As part of the troubleshooting, I also increased the file upload size in the system preferences, but the issue still persists.Could you please assist

Hi Acumatica Community,I'm creating a Generic Inquiry (GI) that joins EPTimeCard and EPTimecardDetail using the TimeCardCD field. The goal is to display all EPTimecardDetail records, but only for Time Cards that are either: Pending Approval, or Approved Currently, when I join these two tables in the GI and filter by status, I only see records where EPTimeCard.Status = 'A' (Approved). I want to also include records where the status is 'P' (Pending Approval), and exclude On Hold and Rejected records.My join is based on:EPTimecardDetail.TimeCardCD = EPTimeCard.TimeCardCD However, the GI still seems to only return approved records.Has anyone successfully configured a GI to include both approved and pending approval time cards?

Hi AllFor the last few days I have been getting the error shown in the screenshot below in my Production environment which causes the application to be stuck on a loading screen. Any ideas on what cuases this and how to have it fixed, please? Currently to fix it, I restart the server because I’m not sure where else to check. My version is 25R1 and it is a PCS deployment. 

We are trying to create a new carrier for Easypost, and choose US units (Pound/Inch) for Carrier Units.  Both the LB (Pound) and IN (Inch) were defined in the Unit of Measure, however, only the LB is available for Pound, but the IN is not available for Inch in the Carrier Units section.  Does anyone experience the same issue?  Any suggestion would be greatly appreciated. We are using 2024 R2 version.  Thanks...

Hello,I have my task emails set up to send out when a user gets a new task. For some reason, the emails are only sending out once a day at 8:30am. What is the best way to get them to send out as the task is assigned?Thank You,Brent

Hi AllI’ve noticed that since upgrading to 25R1, everytime I look at an audit history there are a mismatch in the times. The summary section at the top will show the correct time for my timezone and the detail section will show the UTC time (I am in a UTC -4 timezone). Has anyone else experinced this and is there a way to have this corrected, please?See screenshot below for reference.ThanksAmitSummary section show correct time to match timezone (UTC-4), detail section shows UTC Time 

Hi Team, When I publish the package in 2025R2 i am getting following file path issue. System.Exception: An error occurred while copying files to the temp directory ---> System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters. at System.IO.PathHelper.GetFullPathName() at System.IO.Path.LegacyNormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths) at System.IO.Path.GetFullPathInternal(String path) at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost) at Customization.CstSyncWebsiteFolder.SyncDir(String src, String dest) at Customization.CstSyncWebsiteFolder.SyncDir(String src, String dest) at Customization.CstSyncWebsiteFolder.SyncDir(String src, String dest) at Customization.CstSyncWebsiteFolder.SyncDir(String sr

Using V2021 R2.  When I try to send an AR invoice via email (in the invoice screen under Printing and Emailing or from the Print Invoices and Memos screen), I get the error message.  I can print to screen and then send to email from the print screen.What setting am I missing?